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Top tier product and company, in a technically difficult space

  • By Thomas C.
  • on 11/15/2024

What do you like best about the product?
Merge's product is excellent. The integrations are robust and reliable and the admin tools allows for very useful insights into your integrations and for very efficient debugging. The only thing better is probably their customer and technical support. The Merge team is always available, responds promptly to every requests, and even helps out with some of the integration efforts with our clients. We've used some other competitors in the space and are thrilled we landed on Merge.
What do you dislike about the product?
Really no dislikes here. Integrations are never fun, but Merge is the company to partner with if you have to.
What problems is the product solving and how is that benefiting you?
We are a healthcare company that needs to connect to multiple other systems. Merge allows us to focus on our core offering while providing robust connections to our customer's systems.


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