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Makes integrating with third-parties a whole lot easier than it used to be!
What do you like best about the product?
The Merge team is SO responsive and helpful - fantastic customer support. Being able to add new integrations with minimal impact on our core product and feature development is a big win. Being able to monitor the API calls and view responses etc is also really helpful.
What do you dislike about the product?
The only thing I would really like is a feature so if an error code is returned eg 400 bad response, you can get email or slack alerts or something. Currently, if there is a problem we sometimes don't realise until our client reports it to us which isn't ideal. But knowing the rate at which Merge add new features I'm sure this will be coming soon!
What problems is the product solving and how is that benefiting you?
We no longer have to divert our core development team away from our roadmap when we need a new integration. This is speeding up our new feature and other work delivery.
Recommendations to others considering the product:
I would strongly recommend!
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Merge: A catch-all solution that catches most
What do you like best about the product?
Merge provides a suite of functionality that addresses a lot of the pain points of adding new integrations. You don't need to worry about rate limits, combing through logs to find what sort of connection errors your users are experiencing, or writing connection steps for every tool under the sun. Couple this with one of the best support teams in the business, and Merge is an easy recommendation.
What do you dislike about the product?
I think that the permissions per integration could be made a little more visible (e.g. does the user have to be an admin of the tool, or a user with specific permissions, etc). My only other issues with Merge are issues with the underlying services (funny formatting in some API fields, etc.). Merge does a good job normalizing the data, but it's not totally hands-free. You definitely need to validate some of the data that comes back from real-world users.
What problems is the product solving and how is that benefiting you?
Adding new integrations is time-consuming and resource-intensive. Merge takes a lot of the stress away immediately. It also saves the time and effort of having to set up accounts with every new tool (mostly).
Recommendations to others considering the product:
Don't be hesitant to ask questions. The team at Merge is very knowledgeable and can help you past any stumbling blocks you might encounter.
Outstanding Team. Incredibly helpful product
What do you like best about the product?
The hands-on proactive help and guidance
What do you dislike about the product?
Can't think of anything I dislike at all
What problems is the product solving and how is that benefiting you?
Merge has made it crazy simple for us to integrate with dozens of systems quickly. Helping us focus on the core mission of our company versus worrying about maintaining API's.
We've been using Merge since the early days. So we've been able to see them grow their capabilities and add additional support based on our specific needs. I've always been very impressed with how quickly they turn around an integration. Saving my team a lot of time and lowering our engineering costs.
We've been using Merge since the early days. So we've been able to see them grow their capabilities and add additional support based on our specific needs. I've always been very impressed with how quickly they turn around an integration. Saving my team a lot of time and lowering our engineering costs.
Unified APIs for HRIS and ATS integrations. Merge is the future.
What do you like best about the product?
Below are some of the key points we would like to highlight.
- Simple and easy to use APIs for HRIS and ATS
- Merge Link helps to save time and effort for integration.
- Good documentation
- Best in class support
We are extremely happy with the results of our engagement with Merge team and highly recommend them.
- Simple and easy to use APIs for HRIS and ATS
- Merge Link helps to save time and effort for integration.
- Good documentation
- Best in class support
We are extremely happy with the results of our engagement with Merge team and highly recommend them.
What do you dislike about the product?
Nothing to dislike. Hope they continue to add more integrations.
What problems is the product solving and how is that benefiting you?
We helped our client integrate with Merge's HRIS using their Ruby SDK.
Great product and GREAT support.
What do you like best about the product?
Their support it top-notch and their tech allowed us to scale 3X as fast.
What do you dislike about the product?
Nothing that I can think of at the moment.
What problems is the product solving and how is that benefiting you?
The ability to have all the integrations we need for our business without having to build and maintain them ourselves.
Integrations made easy - Merge makes it happen!
What do you like best about the product?
Merge is easy to use, they have fantastic documentation, and the team continuously provides amazing support. Merge is truly a game-changer for the industry, and for our company and our users. I actually look forward to setting up integrations now instead of dreading them!
What do you dislike about the product?
So far, the only downside is some integrations do not have a sandbox environment. That doesn't really have anything to do with Merge though. One thing I would be interested in is some sort of Merge Community, where I could interact with and learn from other Merge customers.
What problems is the product solving and how is that benefiting you?
In my experience as a product manager, setting up integrations can be, at best, difficult. Merge has been a game-changer for us - allowing us to plan for and release new integrations that provide value to our customers and set up apart from our competitors. Our sales team has been greatly unblocked thanks to Merge. We've added multiple HRIS integrations and are looking into their new Accounting integrations.
Great to accelerate integration strategy and execution
What do you like best about the product?
- One single integration to offer dozens
- Powerful UI to investigate integration operations
- Common models that solve main problems
- Reactivity of the team
- Powerful UI to investigate integration operations
- Common models that solve main problems
- Reactivity of the team
What do you dislike about the product?
- Missing more specific models (pushing scores in a raw format)
What problems is the product solving and how is that benefiting you?
- Building & maintaining 30 integrations at once
- Debugging integration issues
- Debugging integration issues
Unified APIs are the future and Merge is leading the way
What do you like best about the product?
Merge solves a complex issue in an extremely elegant way, and their support is best in class
What do you dislike about the product?
There are a few things that haven't been normalized that still require passthrough requests, but that's to be expected as these APIs vary so drastically.
What problems is the product solving and how is that benefiting you?
We have a deep integration with multiple ATSs, requiring us to do a full sync of all available data and receive realtime updates. We're able to spend more time working on product and less time fixing sync issues!
Bye, managing multiple HRIS/ATS integrations! Ship, grow, and deliver value faster with Merge :)
What do you like best about the product?
Merge has been a game-changer for us. Thanks to Merge, we've expanded the number of customers we can service, we've been able to ship faster, and we can deliver more value to our customers.
Their technology and documentation are really strong, and their customer support is fantastic. They are true partners in every sense of the word.
Their technology and documentation are really strong, and their customer support is fantastic. They are true partners in every sense of the word.
What do you dislike about the product?
Their focus has been on HRIS and ATS, which is immensely helpful. There are other system types we'd love to see them expand into, and are hoping they'll do so soon!
What problems is the product solving and how is that benefiting you?
Accessing our customers' data quickly and securely, such that we can deliver value to them. Without Merge, we'd need an entire team staffed to deliver the same value. With Merge, we can be significantly more lean and scalable.
Recommendations to others considering the product:
Think no further. Merge is amazing.
Impressive technology and even more impressive customer service!
What do you like best about the product?
The team is incredibly helpful and willing to go the extra mile. The user interface is straightforward to use and easy to use.
What do you dislike about the product?
Nothing! Very impressed with their company. Someone is almost always available to help!
What problems is the product solving and how is that benefiting you?
We are building into various HRIS and PEOs. The Merge API helps make that process faster, easier, and more efficient.
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