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Integrations made simple
What do you like best about the product?
Having worked with third party integrations for most of my career, I know full well the pain and cost that comes associated with this type of work. Merge's product removes the majority of this pain.
By offering a unified API, great documentationa, a straightforward implementation and an incredibly responsive suppor team, I'm now to integrate with a plethora of providers with minimal work from my end.
By offering a unified API, great documentationa, a straightforward implementation and an incredibly responsive suppor team, I'm now to integrate with a plethora of providers with minimal work from my end.
What do you dislike about the product?
A unified API comes with its own set of challenges as it is to be expected, so while Merge caters for 90% of the use cases, sometimes one needs to use the escape hatch and bear the pain of talking to providers directly when something is needed that is not on the usual trodden path.
What problems is the product solving and how is that benefiting you?
Merge is providing a unified API for data providers and that means that, from my point of view, integrating new providers takes a minimal amount of work (if any at all).
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If you've built integrations in-house, you know the pain...
What do you like best about the product?
First and foremost, Merge saved our startup a ton of money. We had plans to hire 3 full-time engineers to build out integrations with the most popular ATS platforms over 2 quarters, but with Merge one of our existing engineers was able to get us started within a single sprint. It's rare that you find cost-savings and shortened time-to-live in the same vendor.
Secondly, Merge has some of the best customer support in the game. We are certainly not one of their bigger contracts, and yet it feels as though we get year-round, white-glove service. Our technical and support teams can always find someone on the other end of the line to debug issues or plan future work with.
There are very few tools that I recommend in my personal life to friends building companies, but Merge is certainly one of them.
Secondly, Merge has some of the best customer support in the game. We are certainly not one of their bigger contracts, and yet it feels as though we get year-round, white-glove service. Our technical and support teams can always find someone on the other end of the line to debug issues or plan future work with.
There are very few tools that I recommend in my personal life to friends building companies, but Merge is certainly one of them.
What do you dislike about the product?
There are always issues when managing integrations with third-party platforms, but many times the issues are caused at the source (the downstream services) rather than with Merge. But because Merge is what internal folks see, it's easy for them to get a lot of flak for outages/problems.
What problems is the product solving and how is that benefiting you?
As a recruiting platform, we need our users to be able to manage their candidates in their ATS of choice. Some of our customers are even in the process of migrating from one ATS to another. Merge enables us to provide seamless integration into every ATS on the market which massively expands our pool of potential customers.
The BEST product for integrations!!!
What do you like best about the product?
I need a lot of integrations, and it would have been a pain to build them in house. I got in contact with the Merge team over a year ago, and their product has really helped my team accelerate the development of integrations.
Their team is very kind and responsive. It makes a big difference for our team.
We tried several of their competitors, but Merge is clearly the winner in the space!
Their team is very kind and responsive. It makes a big difference for our team.
We tried several of their competitors, but Merge is clearly the winner in the space!
What do you dislike about the product?
Not really a dislike, but i would love for Merge to expand to more categories -- specifically ecommerce integrations!
What problems is the product solving and how is that benefiting you?
As mentioned, we need a lot of integrations. It would have been impossible for us to build them all in house.
Great developer experience adding Merge to my app
What do you like best about the product?
Merge was extremely easy to set up and get running out-of-the-box. I was using it to import data into my application from multiple sources within an hour.
What do you dislike about the product?
Some of the integrations were slow to pull, even with small datasets.
What problems is the product solving and how is that benefiting you?
Merge solves the problem of allowing us to pull data from disparate sources into our systems without having to write a specific API wrapper for each one.
Seamless Integration Made Easy!
What do you like best about the product?
Merge shines with its streamlined approach to integrations. The platform’s pre-built connections simplify workflows and save a lot of time in getting various applications to work together, all while minimizing the usual integration headaches. It’s an ideal choice for those looking for a smooth, user-friendly solution to sync multiple tools efficiently.
What do you dislike about the product?
Nothing comes to mind—Merge has covered all the bases well!
What problems is the product solving and how is that benefiting you?
Merge streamlines the complex process of connecting various applications, eliminating the need for multiple, resource-heavy integrations. By consolidating these connections, it allows us to integrate new tools faster and focus on core business activities rather than time-consuming manual setups.
Accelerates growth!
What do you like best about the product?
Product is easy to use, reliable, and documented super well
What do you dislike about the product?
No complaints, the documentation is awesome
What problems is the product solving and how is that benefiting you?
Get integrations up and running gaster
Comprehensive Platform with Excellent Support
What do you like best about the product?
Merge provides a comprehensive platform that supports nearly everything we need for our HRIS, payroll, and AD integrations. Their technical depth stands out, making complex connections easier to navigate. The standout feature, however, is the team behind the product. The Merge team is friendly, responsive, and consistently helpful, both in answering our questions and unblocking customer issues quickly.
What do you dislike about the product?
While the platform is robust, fully setting up integrations for our customers, once they started using it, required more effort than initially expected. Merge’s support helped smooth the process, but it did take time.
What problems is the product solving and how is that benefiting you?
Merge helps us integrate with our customers' HRIS, payroll, or AD systems so they can automatically sync their employees with our platform. It also solves the problem of us not having enough resources to hire to build out and maintain all the integrations individually.
The Ultimate Integration Solution!
What do you like best about the product?
Merge stands out for its ease of use and robust capabilities. The platform has a wide range of pre-built integrations, saving time and effort in connecting with our applications. The API documentation is thorough, and the setup process is incredibly streamlined.
What do you dislike about the product?
The platform is very solid, no dislikes standout.
What problems is the product solving and how is that benefiting you?
Merge allows us to seamlessly sync data across multiple systems without having to build custom integrations for each application. This drastically reduces engineering overhead and allows us to focus on other areas.
The easiest way to connect to 3rd party tools at any scale
What do you like best about the product?
Merge is my favorite way to integrate new products to whatever Saas application you have. The unified APIs make it so that you don't even need to think about the complexities of how a platform works or its APIs. Merge does that for us!
In my experience, they've also handled scale extremely well, accepting and passing along enterprise-scale data with no issues. And with any issues I've experienced, they're extremely fast to respond and triage.
I'd highly recommend Merge if you're looking to plug more 3rd party integrations into your product. It makes the job far more easy and predictable, letting you answer customer needs faster while also freeing up roadmap spent building only 1st party.
In my experience, they've also handled scale extremely well, accepting and passing along enterprise-scale data with no issues. And with any issues I've experienced, they're extremely fast to respond and triage.
I'd highly recommend Merge if you're looking to plug more 3rd party integrations into your product. It makes the job far more easy and predictable, letting you answer customer needs faster while also freeing up roadmap spent building only 1st party.
What do you dislike about the product?
No real dislikes! More integrations to more categories is the never ending need, but Merge is great about bringing these to market continually.
What problems is the product solving and how is that benefiting you?
Unified APIs that feed us information from many tools at once in a predicable manner. It avoids a lot of the complexities of integrating and the many many APIs you have to parse for 3rd party tools.
Very good and responsive support
What do you like best about the product?
Their support team is really fast and attentive. The platform is intuitive and simple to use. I personally work with a lot of integrations and the logs that we get are really handful to understand where issues come from, and the tool it's flexible enough to allow for new fields that aren't available in the main responses.
What do you dislike about the product?
Sometimes it would be nice to know if the services they integrate have changes that might impact in our system. Maybe I'm not aware of a change log, but managing lots of services is challenging and it's difficult to know when they apply breaking changes to their APIs.
Also, sometimes it's a bit hard to look for a specific record by id. For example, sometimes we have issues with the Employee endpoints and it's a bit cumbersome to dig into the responses to search for a specific employee id and its employments.
Also, sometimes it's a bit hard to look for a specific record by id. For example, sometimes we have issues with the Employee endpoints and it's a bit cumbersome to dig into the responses to search for a specific employee id and its employments.
What problems is the product solving and how is that benefiting you?
We use it to integrate other services with less development effort on our side.
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