What do you like best about the product?

Their ability to automatically detect volumetric attacks, combined with a wide range of adaptive puzzles, ensures an optimal user experience while maintaining robust security. The platform's customization options and detailed feedback provide invaluable insights, enabling continuous improvement and keeping the system ahead of emerging threats.

What do you dislike about the product?

I'd love more of the slow and low attacks to be more proactively detected and mitigated. The feedback loop can sometimes be tedious to get right. That said, it's still a world better than vendors where no feedback loop is even possible. Their SOC makes Arkose the clear market leader.

What problems is the product solving and how is that benefiting you?

By integrating their solution into our sign-in, sign-up, and account recovery processes, we have successfully achieved the following:

Sign-in flow protection: Arkose Labs effectively detects and mitigates list validation attacks, preventing bad actors from testing millions of username and password combinations. This has significantly reduced the risk of account takeover (ATO) and improved overall security.

Sign-up flow security: Arkose's advanced detection capabilities have allowed us to identify and block bad actors attempting to create bad actor accounts (BAA) at scale. This has not only enhanced our platform's integrity but also minimized the potential for future abuse.

Account recovery cost control: By using Arkose Labs to identify and thwart malicious attempts to exploit our account recovery process, we have effectively reduced unnecessary SMS spend. This has resulted in significant cost savings without compromising the user experience for legitimate account holders.