What do you like best about the product?

Datadome is a very effective and flexible solution for bot detection and protection as a companion to our WAF.
The solution is deployed since 2019 on all our ecommerce websites. We experience a very low rate of false positives.
Integration is fairly easy thanks to the dozens integrations available.
Works well out-of-the-box, and can be enriched with custom rules and models.
Support is quite reactive and helpful (spoken language can be french)

What do you dislike about the product?

Prices tend to increase significantly over the years
Server-side integration alone is not enough and client-side integration is required for the solution to work properly - this can be a concern for API protection.
The various dashboards can be quite slow especially when querying over long time ranges.
3O days of data retention is limiting for long-run analysis

What problems is the product solving and how is that benefiting you?

Datadome helps us mainly against web scraping