Alida Research Platform
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Vision Critical is a wonderful company to partner with for Consumer Insights
What do you like best about the product?
Everything! The customer service is top of the line. We have worked with Vision Critical for over 5 years and everyone I have come in contact with is very nice and extremely knowledgeable. They really put their customers first and go above and beyond to keep you satisfied.
The software is also great! It is very intuitive and easy to learn. It is visually appealing and really makes a difference with our consumers. They are also continuously innovating and making improvements that keep them at the top of the industry. We love the survey design software as well as the reporting capabilities. You can do everything you need to do with the data right in the Vision Critical software.
The software is also great! It is very intuitive and easy to learn. It is visually appealing and really makes a difference with our consumers. They are also continuously innovating and making improvements that keep them at the top of the industry. We love the survey design software as well as the reporting capabilities. You can do everything you need to do with the data right in the Vision Critical software.
What do you dislike about the product?
I honestly don't have any dislikes. They have always been quick to correct any issues, even ones that we caused to begin with.
What problems is the product solving and how is that benefiting you?
We use Vision Critical for our Customer Intelligence community. The community allows us to establish an ongoing relationship with our viewers and gain insight from them on a regular basis. We test new and current programs as well as test marketing plans. We have been able to gain a level of insight that was previously not realistic financially. We have been more innovative and successful as a company because of the information we have collected through Vision Critical's platforms. We have been able to conduct longitudinal studies as well as immediate feedback on projects with tight deadlines.
We couldn't ask for a better vendor than Vision Critical!
We couldn't ask for a better vendor than Vision Critical!
Recommendations to others considering the product:
I very strongly recommend Vision Critical! They are wonderful to work with and are at the cutting edge of the industry. No one does it better!
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