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Easy to use, effective data management with client interfaces

  • By Jasmine R.
  • on 11/12/2024

What do you like best about the product?
We've been using Airtable since it's early stages and have been able to integrate the many wonderful changes in our every day use. We love the different views including view only links that we can share with clients without needing a login. All of the field options are great, ability to upload and view photos & attachments. I also like that they seem to listen to their customers as many of the recent upgrades we have seen have been requests in the community forums. For example the ability to restrict specific column access to users, that was a game changer for our organization. Thank you Airtable for a great product!
What do you dislike about the product?
The only complaint we have is the inability to have specific users at higher Airtable plans. Just about everyone in our company has a paid airtable account, but it would be great if managment users only could upgrade to business. Unfortunately it doesn't work like that and more than doubling our Airtable expenses for everyone just to have a few managers have access to the Business level features does not make sense so we're stuck with everyone at team.
What problems is the product solving and how is that benefiting you?
We used to have several separat processes that now are all within airtable. This has reduced time it takes to do things like assign a task to our design department, reducing errors due to redundancy and repeating information. Also the seamless sharing and views makes it great for sharing real time data with clients, such as current budget on a large project that auto updates in their shared link.


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