I use the solution for creating a database for an applicant tracking system.
Airtable
AirtableExternal reviews
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Maintains precise, real-time synchronization of all your data
What do you like best about the product?
Task lists, kanban boards, shared team calendars, task collaboration, and client access are some of the features that make Airtable so helpful in managing our company's tasks. We especially liked the gallery task tracking view, which differs from the Kanban view in that it does not group related functions into horizontal columns but instead sorts them according to our specifications. We also appreciated how simple it was to switch between the spreadsheet view and other task management setups, such as a Kanban board or project calendar, by clicking the arrow in the top left corner of the project tracker.
What do you dislike about the product?
The mobile version of Airtables is less user-friendly than the desktop version, and for some reason, you can't even access the desktop website from a mobile device.
What problems is the product solving and how is that benefiting you?
Since Airtable is so intuitive, even those who aren't Excel whizzes can use it to manage databases instead of sheets. If you need to connect an app that isn't directly compatible with Airtable, you can use the integrations feature to make it work with Airtable. You can contact the company for assistance if you encounter issues while utilizing the API.
A highly stable product that helps structure data with ease
What is our primary use case?
What is most valuable?
The solution makes it easy to structure data into simple data tables. The solution has custom formulas to register records. It also allows us to add to the different life cycles of the database.
What needs improvement?
The product should improve the mobile interface. The user interface should be more intuitive.
For how long have I used the solution?
I have been using the solution for eight to nine months.
What do I think about the stability of the solution?
The product is very stable. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
Around 50 people in my client’s organization use the solution.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
The deployment took four months.
What's my experience with pricing, setup cost, and licensing?
The product is a little bit expensive.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Great replacement for traditional spreadsheets
What do you like best about the product?
Producing multiple views for the same data.
Various simple UI for filter/group/sort.
Fast way to share the data + ability to control who can view/edit easily
Various simple UI for filter/group/sort.
Fast way to share the data + ability to control who can view/edit easily
What do you dislike about the product?
a bit of a learning curve + many features that we have yet to explore.
What problems is the product solving and how is that benefiting you?
Google analytics connection
Multiple teams to be synced
Multiple teams to be synced
A stable cloud-based CRM solution with good interface solution and multiple-choice options
What is our primary use case?
I use it for my project management and as a mini CRM for my consultation business.
What is most valuable?
The relations and multiple-choice options are the most valuable features. For example, if I have one client but multiple projects in the same client, it's much easier to map it with Airtable than if I use a Google Sheet. The relationship between interfaces is a key feature that I use very often. And I also keep track of which features are needed for which projects. I would need to sign up, log in, do the basics, and then make payments. So each cell, I would need more than one value, which is impossible in Google Sheets. It takes a lot of work to sort or fast filter with that. But Airtable makes it super smooth. So these two are the four features that I use. Their interface is also very good. One can share this as a front end. That works like a front end for the table.
What needs improvement?
The template library is huge. I have a few suggestions with respect to that. But to complete automation, I think a bit more documentation around that would be really helpful because there are a lot of features in that which common people explore them less. And I don't know how many people are using that, but that has great potential. But product-wise, feature, expansion, it's good for now.
If they can give, you know, role-based permissions for viewing the data, that may be more interesting to work with. There are twelve fields and an editor. A salesperson can view a few areas. Whether an ops person can edit a few fields, an admin or a manager will be able to view and edit these fields but not edit the others. So you understand what I mean by user basis. So if there is user-based field-level access, that could be more interesting. I don't know if it's related to any of the new versions already, but that is something that I love trying.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
It is a highly stable solution, I have not faced any bugs.
What do I think about the scalability of the solution?
I prefer using something other than Airtable for very heavy projects. For example, if you want to maintain 10,000-20,000 rows, then Airtable will not be my first choice. But this is the best solution for anything under 2000-5000. Scalability-wise, it can handle it, but I don't prefer that.
How are customer service and support?
The support could have been better with their responses.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have Trello for my task but at a more intuitive and clean interface for a CRM level. It helps me with daily tracking. The default source and groups are beneficial. So I know which client I must contact today, which bills are pending, or which I must send the next estimate through. It's easy for me to sort and intuitive to figure out, okay, today, these are my things, and these are my things. And I don't have to keep changing it daily to automatically group sorts and everything. For my developer background, I use a lot of Google Sheets.
But when I discovered Airtable, especially when I started using it for my CRM, I discovered that it is perfect for me.
How was the initial setup?
The initial setup is easy. And the templates make the job a lot easier. We can grab a template that's much closer to you. It'll already have the default connection to relationships. Just have to start customizing as per your needs and get started. So onboarding is pretty straightforward and great.
The time taken for deployment depends on the complexity and use case you are doing it for. For example, we use it as a CRM for my consulting business. I didn't have to spend more than one or two minutes customizing it. I didn't have to do it beyond that.
Using it more for internal tools or bigger projects might require more hours. But it shouldn't be beyond that. Even if you're doing scripts in automation, it should not take more than ten-fifteen hours, maybe not more than that. The scripts are really very intuitive you don't have to do it manually so that reduces a lot of manual effort here.
What was our ROI?
I have seen ROI with the use of the tool.
What's my experience with pricing, setup cost, and licensing?
It is somewhere around 10-12 USD monthly. Again, its scale depends on the depth you use. More features or more rows are costlier. There is also a free plan.
What other advice do I have?
I would rate the product a ten out of ten. It depends on the use case. For example, if you want something that's more table format, timelines, or a database back end for some other front end, as long as not more than ten thousand rows, you can still use Airtable. It's a perfect tool to get started with. But if it's a very complex project that needs a lot of customization, especially if it needs very fine-tuned roles and user roles, I suggest staying away from Airtable. Customized user roles are not capable of strength for Airtable.
An ERP tool for project tracking with continuous improvement
What is our primary use case?
I use the solution for project tracking. I use it as an ERP.
What is most valuable?
I am impressed with the tool's continuous improvement. Every six months we get to see a completely different product. You can build a new product using no-code applications. We are able to scale up with the product.
What needs improvement?
The tool has changed the syncing time between the tables which has affected our multiple systems. I would like the product to add more calls per second to the API. It also needs to improve data storage. The tool starts to have problems after having huge amounts of data.
For how long have I used the solution?
I am using the solution for more than five years.
What do I think about the stability of the solution?
The tool is very stable. They always notify us to expect some problems whenever they carry out any updates.
What do I think about the scalability of the solution?
The tool is scalable.
How are customer service and support?
I have contacted the support four times since using the product. The support team was very helpful and polite and responded to me in the next hour though we were in different time zones.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Other applications have features that are very specific. Airtable has many features. We can use the same solution for different departments of the company.
How was the initial setup?
The tool's setup is difficult for those who don't understand column-based infrastructure. For someone familiar with Google SIP or Microsoft Excel setup is like enjoying coffee. However, there is a helpful community for the tool with all kinds of information. I was able to do whatever I wanted after reading through their documentation for one to two days. The tool's deployment time depends on the project requirements. There was a complex project where the product's deployment took one week to complete.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is based on the number of users. The product's pricing is okay for personal use. For large organizations, pricing can be a pain. As per the first-rate plan, you need to pay 10 USD per user. The next plan would cost you 20 USD per user. If you are looking for enterprise-type plans, then you need to contact the sales team.
What other advice do I have?
I would rate the tool a ten out of ten. We don't have any other product in the market combining data storage functionality and interface design simultaneously. There is no specific version for the solution. The tool gives out updates that apply to all users by default.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Airtable PM Review
What do you like best about the product?
I like that it a user friendly interface with multiple data input options. I also like that there are different view options outside of a standard table, like the calendar view.
What do you dislike about the product?
I do not like that the dates do not automatically format to the timeline view. I have had issues trying to convert over to that view based on the data inputted into the table view.
What problems is the product solving and how is that benefiting you?
Coordination amongst multiple team members, tracking project status, tracking project dates, tracking project updates and status. Airtable helps consolidate these daily tasks.
Terrible support
What do you like best about the product?
Airtable is an easy-to-use and versatile database, perfect for handling all the information your business needs. Its user-friendly interface allows you to create custom fields and filters to organize and view your data.
What do you dislike about the product?
We had a terrible experience with Airtable support recently. They restricted our workspace, which prevented us from using our base for more than two weeks. This was a huge problem for us, as our business relies entirely on our Airtable information, which is tied up with all of our websites, day-to-day operations, and payments. We were extremely frustrated with the situation and the lack of support we received from Airtable.
To make things worse, their support team only answered our inquiries after 1-2 days, which made the situation even more unbearable. It was also tough to upgrade our plan and unlock our base, which made us lose valuable time and money.
To make things worse, their support team only answered our inquiries after 1-2 days, which made the situation even more unbearable. It was also tough to upgrade our plan and unlock our base, which made us lose valuable time and money.
What problems is the product solving and how is that benefiting you?
One of the primary problems that Airtable solves is the need for a centralized location to store and organize information. With Airtable, all of your business's data can be stored in one place, making it easy to access and manage. This eliminates the need for multiple spreadsheets or databases, reducing the risk of data fragmentation and errors.
More than a spreadsheet and a database
What do you like best about the product?
Airtable is an mix between a spreadsheet and a database. It´s easy to learn and has a lot of great functionality like different views. You can use it for nearly every business function like tracking employee workload, internal projects, etc. It comes with a lot of templates so you don´t need to build things from scratch. The integration capabilities are great especially with Zapier and Hubspot.
What do you dislike about the product?
The record limit of the free version is reached pretty quickly. It would be great if there was a more affordable plan that offered more features than the free version but wasn't as expensive as the higher tiers. Besides that, there is nothing really negative about this solution.
What problems is the product solving and how is that benefiting you?
Small business application, Database functionality, Integration layer to other apps. Automatisation of processes and workflows. Tracking in projects and using this data in apps and with app development. What is also a great usecase is the sync from Hubspot which we use to get CRM data in a spreadsheet.
The ultimate codeless database management system
What do you like best about the product?
I like how Airtable makes it easy to create minimal viable products (MVPs) without any programming knowledge. Its built-in integrations with other code-free tools make the development process easy and straightforward. It's also a great database management tool since I can write functions or make internal get post requests within its platform. Furthermore, its dynamic dashboards are super convenient because they allow me to track data points in real time on its easy-to-use interface - making everything easier to visualize quickly.
What do you dislike about the product?
I have found that Airtable's free plans are limited and come with a cap on the number of records. This can make it difficult to manage spreadsheets with hundreds of records while also linking them together. Also, I find that using more than one account increases the cost significantly - yet not all team members need full access due to infrequent use.
What problems is the product solving and how is that benefiting you?
Individually, Airtable helps me save time and money by allowing me to access different types of data from one source. When I need to make a change, I can quickly implement new procedures or make changes to the same system instead of adjusting multiple systems.
Good but still needs improvement
What do you like best about the product?
It's a good way to create surveys and track data.
What do you dislike about the product?
Is not that easy to use when modifying surveys
What problems is the product solving and how is that benefiting you?
Appointment tracking and notifying clients about most recent interactions
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