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Airtable

Airtable

Reviews from AWS customer

2 AWS reviews
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  • 4 star
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  • 3 star
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External reviews

3,152 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Jess K.

I have the output of 10 people now

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
Admittedly, I like the interface best. If it wasn't so pretty and homey, I would not have moved my entire business ino Airtae databases and learned automation.
What do you dislike about the product?
Linking records gets messy. I wish there was an easier way. I'd also love a smart search feature.
What problems is the product solving and how is that benefiting you?
It limits the need to waste life in dozens of interfaces. It brings everything together. If only I could explain the power of this more clearly to baby boomers.


    Entertainment

Incredible, powerful PM tool! Our company loves AirTable and uses it daily!

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
I love how easy AirTable is to use - from it's simple onboarding, color coding, and adaptability. I have used AirTable at my past two jobs, and it has made my team's work 10,000x more efficient. My large team of approx. 300 individuals use AirTable every single day to manage a variety of projects from small social spots to large scale events across the country. My favorite aspect of AirTable is the ability to use filters to quickly get a snapshot of data as needed. For example, I can filter and search by platform, intellectual property, and assigned project manager. This is an incredible resource to not only view and determine project health, but also it can be used to verify team bandwidth and help make future assignments. AirTable is flexible for use at an entry-level to manage individual assignments, but also at a supervisor level to quickly gather insights into team performance and project delegation. As a company, we have looked into various project management tools over the past few years and we have also confidently settled on AirTable as our top contender.
What do you dislike about the product?
I wish AirTable would sync with more apps. While it does have many app integrations, such as Slack, I wish it would integrate with other media planning services like ShowMgr for those who work in the production space. We unfortunately have not been able to work entirely in AirTable as we need to have a secondary platform that can hepl create work reels for our on-air spots. I also wish AirTable had an easier way to assign an assignee or expand conversations into a larger screen or space for legibility purposes. This is something that Jira is very strong in.
What problems is the product solving and how is that benefiting you?
AirTable is solving the need for one central database to store, update, and share information amongst my large corporate company. It always allows me to see all my projects in one simple place. AirTable also replaces many emails our company once had to send. For example, we no longer need to send brief updates across the company or worry about tracking a million different PDFs, word docs, or Good sheets. Instead, all information can be quickly and easily accessible in our database. The ability to share views through read-only views is very helpful as well as we often work with external stakeholders who do not have access to their own AirTable accounts.


    Ethan D.

Great UI/UX

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
The interface is user-friendly and easy to start using.
What do you dislike about the product?
The procedure of creating email automation is a bit challenging in the beginning.
What problems is the product solving and how is that benefiting you?
Digital record makes information sharing easier. Also, prevent wrong info because of human writing.


    Cynthia S.

I like the organization of Airtable

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
I like the part in one click. It goes directly to the role it belongs to.
What do you dislike about the product?
I like everything but I guess going up and down is a problem sometimes.
What problems is the product solving and how is that benefiting you?
I don't know.


    Fadia F.

I love working with Airtable

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
Synergy within the company and automation features.
What do you dislike about the product?
The fact that it doesn't have a CRM and easy follow-ups.
What problems is the product solving and how is that benefiting you?
syncronization within my team and ability to plan projects together


    Media Production

Sub-par customer service and expensive software

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
My company loved Airtable up until the past few months, when pricing no longer matched the level of service or software reliability. Airtable had helped my business quickly scale almost every aspect of our business while providing just the right visibility to different stakeholders. We loved the Automations add-ons, especially how easily we can connect it to services like Gmail, Slack and Dropbox, so all of our team members have timely information. However, recently we've had a lot of app connection issues and billing issues. Despite weeks of follow-up with Airtable, the software issues were never addressed in a timely manner; and in the most important issue (which resulted in $7,000 in sudden unauthorized charges to our credit card), we were scolded by the customer service team for requesting a timely update and then ignored completely despite multiple tickets filed. We've been moving most of our automations out of Airtable now and are evaluating software that can scale with us in a more cost-effective and stable way.
What do you dislike about the product?
Lack of follow-up from Support and the general "we're drowning over here!" tone that comes across whenever we do get a response. It does not provide confidence that this is a platform that can scale with our business.
What problems is the product solving and how is that benefiting you?
We use Airtable to consolidate information from a ton of different sources -- clients, vendors, invoicing systems, internal reports. Its filtering tools are very powerful and help us to create views of the information specific to each team members' needs. Especially with some team members in-person and others remote, Airtable keeps us all on the same page.


    Amy C.

All Inclusive Data

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
I like that all of our Operations, Revenue, and Promotions data can be kept in one place.
What do you dislike about the product?
There isn't much we don't like, this has been a great tool!
What problems is the product solving and how is that benefiting you?
We keep our financial information, customer service records, department projects as well as meeting information on separate bases. There is much more than that, but that names a few.


    Rory S.

The most versatile tool there is

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
The amount of things you can achieve is limitless
What do you dislike about the product?
Too much choice sometimes and not always knowing what to do
What problems is the product solving and how is that benefiting you?
Creating tables we can embed on our website


    Antonio J.

The most flexible and useful digital tool

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
Airtable is extremely easy to use, has so many use cases, I use it as regular database, forms, even creating simple landings
What do you dislike about the product?
I wish more features were available for free accounts
What problems is the product solving and how is that benefiting you?
On-cloud database management, it can generate several different views, is easy to share with others and to have my data available whenever and wherever I need it


    Hospital & Health Care

Love the customizability!

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
Customer service is fantastic, and I love the constant update of new features. I really feel they take their customers' feedback seriously. I brought Airtable over from my previously organization because I love the tool!
What do you dislike about the product?
I really wish I could share a base and give external folks editing privileges without making them billable collaborators. We've had to add a 3rd party tool for that.
What problems is the product solving and how is that benefiting you?
Collaborating across and within teams, centralizing data storage