Airtable
AirtableExternal reviews
3,223 reviews
from
and
External reviews are not included in the AWS star rating for the product.
My Experience with Airtable as an Employee
What do you like best about the product?
Airtable has maximized our company's daily logistical and information management to allow us to streamline data with it being in the same place, rather than across many platforms as we used before. It is nearly entirely customizable and personizable which is helpful as different team members have different needs/preferences in the info they use and need. We depend on this system everyday for reliable customer data and communication. It is quick and easy to access which is critical with live support.
What do you dislike about the product?
The biggest challenge I have with Airtable is that there is no live human support or assistance. With as complex and flexible Airtable can be, I occassionally get overwhelmed with the possibilites or am unsure how to execute steps to get the end result I want. There is a good community page and tons of videos on Youtube, but sometimes straightforward with a person step by step is best and helps one truly learn. It did have a large learning curve for us, but once the systems are built and in place, it's a breeze to use.
What problems is the product solving and how is that benefiting you?
Airtable majorly consolidated the number of additional platforms and processes we used simply to keep ourselves and our customer information/job cycles organized. This simplifies my job with fewer places to check and update daily, making me and my time more efficient and effective. Each step was slow and cumbersome, not to mention redundant to be sure nothing got lost or forgotten. The way my team can now work together to see the same up to date information in one reliable place has modernized us from manually updating spreadsheets to being consistent and quick.
Best solution for our needs
What do you like best about the product?
This has been the perfect solution for our small team to keep track of all of our internal data and dashboarding.
What do you dislike about the product?
Understanding how to work the automations takes some time but there are tons of resources online to help with what you need.
What problems is the product solving and how is that benefiting you?
We are utilizing Airtable to have all of our data in one place.
It is like google sheets on steroids
What do you like best about the product?
It is a terrific project management tool that can handle web integrations
What do you dislike about the product?
I find it to be so robust that I often don't know where to begin! I
What problems is the product solving and how is that benefiting you?
We are able to maintain communications calendars with custom views to make sure all stakeholders are aware of our outreach.
Airtable for Small Nonprofit
What do you like best about the product?
My organization was already good at using spreadsheets to stay organized, but Airtable has so many more capabilities than a spreadsheet. The abilities it has to automatically populate fields through linked records, automations, or integrated forms; to visualize information in a multitude of ways, and to connect databases across our whole organization have made our info-tracking processes so much less confusing and more seamless.
What do you dislike about the product?
For folks who more traditionally prefer keeping themselves organized through pen and paper, or simpler digital tools, Airtable can be a bit overwhelming. There is certainly a learning curve to the software. I appreciate their learning library of explanatory videos and written guides, but having a few more beginner tutorials that really break things down and have more examples would be helpful.
Another detail is that most Airtable templates seem to cater to the business realm; my nonprofit organization has been able to adapt many of these to our needs by translating things like customers to service clients and etc, but having more templates directly relevant to the nonprofit world would be a game-changer, as my nonprofit is now using Airtable across our entire workplace, so there is definitely a market for it.
Another detail is that most Airtable templates seem to cater to the business realm; my nonprofit organization has been able to adapt many of these to our needs by translating things like customers to service clients and etc, but having more templates directly relevant to the nonprofit world would be a game-changer, as my nonprofit is now using Airtable across our entire workplace, so there is definitely a market for it.
What problems is the product solving and how is that benefiting you?
Airtable is allowing us to become less siloed in our data storage; we are now able to connect things like our contact lists across programs, where every staff member can access this data in one convenient spot. The added benefit is we can connect data fields from their individual bases to the main contact info base, allowing staff to make updates in their own working bases but have the changes be reflected for everyone; this is easier and more intuitive for staff than having to make updates in the main contact info base.
The multitude of ways to visualize data from the same base has also been a radically positive change, as some of our programs really benefit from being displayed as more than a simple list-style spreadsheet. Being able to group/sort by status, see deadlines on a calendar, or limit views to certain fields has made it much easier to comprehend the frequent and/or complex changes in our work.
The automation features also help reduce the manual labor of transferring data from one spot to another and ensure accuracy.
The multitude of ways to visualize data from the same base has also been a radically positive change, as some of our programs really benefit from being displayed as more than a simple list-style spreadsheet. Being able to group/sort by status, see deadlines on a calendar, or limit views to certain fields has made it much easier to comprehend the frequent and/or complex changes in our work.
The automation features also help reduce the manual labor of transferring data from one spot to another and ensure accuracy.
Great versatile and all inclusive tool
What do you like best about the product?
Interfaces make the database information more easily digestible and accessible for users
What do you dislike about the product?
Lack of external options like dashboards or portals to edit information
What problems is the product solving and how is that benefiting you?
All in one database tool that helps us organize and display our org's information
Flexible, adaptable platform useful in many contexts
What do you like best about the product?
Airtable can be used to collect and manage a wide variety of data. There are many integrations that allow users to do things like generate letters based on a template, maps, dashboards etc.
What do you dislike about the product?
Integrations sometimes break and require troubleshooting.
What problems is the product solving and how is that benefiting you?
Tracking grant payments, contact information and qualitative notes.
Slowly learning how to unpack the power of Airtable
What do you like best about the product?
There is a ton of potential. It has taken me a long time to understand how to optimize the tool for our use cases, but I just started using Interfaces and see the potential on how it can be more user friendly (and less overwhelming) for our team.
What do you dislike about the product?
I am not super technical, so customization can be difficult. Things like automations and leveraging the API are a little more challenging for me, but I see the potential if I'm able to use it.
What problems is the product solving and how is that benefiting you?
Airtable is helping us with task and project management. We are hoping to better leverage it for planning, roadmapping, and capacity planning. We are also starting to better leverage automation capabilities which will help us with redundancies and inefficiencies.
Best way to organize and optimize your database
What do you like best about the product?
The limitless capabilities and automations making it a good fit for every scenario. It's very easy to implement with the right support and it offers an intuitive workflow which allows for fast team adoption.
What do you dislike about the product?
It can get confusing if there is no one to keep track of views and filter when multiple users are using it.
What problems is the product solving and how is that benefiting you?
It helps us track our content, outreach and with that- informing and improving our strategy.
It's like sheets on steroids
What do you like best about the product?
Everything is connected in one single place without having to look between many different tables. Very easy to integrate with third party tools like Make.com to do your own automations.
What do you dislike about the product?
I'd like to receive more tutorials to my email.
What problems is the product solving and how is that benefiting you?
- having a whole database in a single place
- have tracking of my projects
- automations to make my work more efficient
- have tracking of my projects
- automations to make my work more efficient
Game changer in higher ed process improvement and tracking
What do you like best about the product?
The number of ready-to-go templates and apps is terrific. I use it every day. Even with the downsides of the platform, I would never use anything else.
What do you dislike about the product?
As first publically confirmed by Airtable's CEO, I can also confirm that customer service is essentially non-existent unless you are an enterprise client. There has been an--albeit anecdotal--very clear decline in product uptime and customer support since 27% of the Airtable staff was laid off in 2023. It's super frustrating.
What problems is the product solving and how is that benefiting you?
We use it as a general CRM for our department, as well as for general project and task management.
showing 571 - 580