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Airtable

Airtable

Reviews from AWS customer

2 AWS reviews
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External reviews

3,146 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Gavin v.

A great platform to harness all of our data

  • June 18, 2024
  • Review provided by G2

What do you like best about the product?
We have been able to get rid of a lot of relentless spreadsheets and have a meaningful repository of information
What do you dislike about the product?
Perhaps the learning curve. Sometimes linking data is not as intuitive but that really comes down to the expertise of the user
What problems is the product solving and how is that benefiting you?
Compliance. Asset tracking.


    Entertainment

Airtable does it ALL

  • June 18, 2024
  • Review provided by G2

What do you like best about the product?
There is almost nothing you can't do with automations. I haven't thought up an action yet that it couldn't handle. They help to streamline operational tasks and even keep communication flowing. I also like that users can work in the data tables or interfaces, and that you can control access to one or the other down to the user level. This helps to ensure data integrity is maintained. I've also integrated Airtable with Jira Cloud, Gmail and Google Calendar and I am shocked at how simple it was.
What do you dislike about the product?
The interfaces are an exciting feature, but they're not quite there yet in terms of great UI/UX capabilities. Almost all of the functionality I would need exists and they are completely acceptable , but I'm unable to customize the user experience to the extent I'd like.
What problems is the product solving and how is that benefiting you?
Airtable is enabling collaborations between teams by providing a single source of truth on campaigns and automating communications as projects progress through the campaign phases. From concept through delivery, marketing assets are tracked and moved through the workflow and between cross-functional teams with incredible ease, consistency, and transparency. This has solved a major pain point in our extremely high-volume and fast paced marketing organization.


    Hannes P.

Powerful and intuitive

  • June 18, 2024
  • Review provided by G2

What do you like best about the product?
Collaboration with medium to large data sets works pretty well - sharing views of a set of data instead of muddling around with filters on a spreadsheet is a clear plus. When you share a view, everyone sees the same data.
We use AirTable to be our 'single source of truth' for a series of enterprise data sets, and it has helped greatly with getting an accurate view, and visualising this to multiple stakeholder groups. In addition we use AirTable for a (simplistic) workflow management in a small team. At the moment we use import / export to and from spreadsheets, but we have started using API integrations, which should provide a more seemless data flow.
As with many tools, it probably takes a couple of iterations to get it right - it is easy to get going, to get it working, to start collaborating with people. It takes a bit more effort then to make sure the structure is actually set up correctly, maintainable and can be understood by everyone. We have a good user base now who are happy with our implementation and use it as part of their daily working.
What do you dislike about the product?
There is a fair number of areas for improvements overall:
- data visualisations (graphs, in partcular progress graphs) are very rudamentary
- Native automations have quite severe restrictions when trying to run them on even just a few thousand records (eg no filtering of records facility within an automation, very short time outs)
- lookups into other tables and bases can be quite cumbersome
- security features (eg restrict certain parts of a base, or even certain tables to a reduced user base does not seem to be possible
- suggestions or feature requests from the user community don't really seem to be considered in product enhancements
What problems is the product solving and how is that benefiting you?
We had to maintain am inventory of IT assets, user groups and stakeholders on a global basis, creating multi-dimensional bases.


    Chad V.

Airtable Lifted Our Operations to the next level

  • June 18, 2024
  • Review provided by G2

What do you like best about the product?
Ability to integrate w/ our internal system, which makes the data flow much seamless and save us hours of manual tasks. The implementation for the integration is not the easiest but it is also not the most time-consuming so our engineer team was able to complete it within the same business day

Our team uses it every single day due to its easy to use nature and it does not require lots of technical knowledge to operate as well (except for integration works, which can be guided through the Customer Service team or the internal engineer team).
What do you dislike about the product?
I do wish Airtable has more similar capability as Excel such as hide tab and so on. Lots of folks on our teams.

The system is also very robust, which is good and bad at the same time since rollout changes can be challenging given lots of team members are not tech savvy.
What problems is the product solving and how is that benefiting you?
Tempoarily operational inefficiencies. However, we did find in the long-run; it is quite challenging to scale with Airtable due to the large datasets.


    Legal Services

Better than Google Sheets in practically every way

  • June 18, 2024
  • Review provided by G2

What do you like best about the product?
Everything! A lot of the data I work with is words and not numbers, and Airtable outshines Google Sheets in that aspect. Also being about to open up a record to view the information, track changes and comments, is incredibly valuable. The formulas are so straightforward to make and the AI implementation makes things even easier. Plus when I've contacted customer service, they've always been able to help me with formulas and can usually help me with anything else I need. I use airtable constantly for my job and work in several different airtables daily. Lastly, the integrations/automations it has with zapier, gmail, and other apps are crucial to my role in legal operations.
What do you dislike about the product?
As a contract management system, we haven't found the best way to track amendments to records, but that's also not exactly what Airtable is built for.
What problems is the product solving and how is that benefiting you?
Airtable has solved a lot of our problems in terms of tracking data and integrating systems. One benefit is the releases we send out - we have an airtable specifically dedicated to them that links them to project codes, so that other teams, like revenue, can further link them to their campaigns. Also making formulas is a breeze, especially compared to Google Sheets and Microsoft Excel.


    Alexa M.

Event Management Done Right!

  • June 18, 2024
  • Review provided by G2

What do you like best about the product?
X-team collaboration features with @tags for account users; seamless integration with mobile event app, capabilities for automation, and the recently released AI features which provide good summarization of long text fields. Sync's betwee various Airtable bases also allow the event management teach to build a repository and full understanding of a n event speaker's participation history. This tool has also be so easy to train colleagues to use. It is very user friendly, so implementation was simple and quick to lauch. This is also a tool I use everyday via web browser; however, the mobile app is also amazing
What do you dislike about the product?
I wish there were more help articles available to reference; however, ChatGPT has been a helpful resource.
What problems is the product solving and how is that benefiting you?
x-team collabortion, organization, creation of repository


    Ben R.

Airtable makes data management approachable and easy

  • June 18, 2024
  • Review provided by G2

What do you like best about the product?
Airtable is extremely helpful for collaborating across departments, I really love how other people can edit and maintain data bases.
What do you dislike about the product?
The only thing I don't like is the functionality of the formulas. It can be hard to get some of the information to work together, especially when there are dates or time involved.
Sometimes it can be hard to view the data as a whole, example: it was very difficult for me to view specific data sets within our larger databases
What problems is the product solving and how is that benefiting you?
It's helping us all collaborate no matter where people are. It makes working from home a breeze.


    Semiconductors

A do-it-all infrastructure for relational databases

  • June 18, 2024
  • Review provided by G2

What do you like best about the product?
Surprisingly stable. Never faced a ny critical issue after 4 years of high usage.
Globally well thought-out UI.
Super intuitive and powerful grid views.
What do you dislike about the product?
Not so great data governance settings (at least not intuitive).
Lack of guidelines on how to structure workspaces and bases.
What problems is the product solving and how is that benefiting you?
Complementary database for all business needs (customer projects, partners, competitors, marketing activities, standards, etc. management).


    Joe H.

Airtable has been invaluable in realising processes

  • June 18, 2024
  • Review provided by G2

What do you like best about the product?
The flexibility in table relationship design and interfaces!
What do you dislike about the product?
Some time IT don't see the benefit of citizen development
What problems is the product solving and how is that benefiting you?
Content publishing and prioritisation at scale


    Gavin W.

Fantastic platform for flexible and customized data management -- no coding experience required

  • June 18, 2024
  • Review provided by G2

What do you like best about the product?
Airtable is far more than a spreadsheet tool or even a relational database. The platform allows non-technical users to develop and customize multiple apps for a plethora of business use cases, with the potential to visualize complex datasets in multiple ways and surface the most actionable and simplified information to end users without the risk of information overload. The flexibility is one of the biggest benefits when using Airtable; you can build a solution to almost any problem, but there are also handy templates and guides for getting started in a hurry. Integrations exist for multiple other programs and platforms, including Slack, Outlook, the Google Suite of products and more, and implementation is simple. Our media organization uses Airtable every day across multiple departments to keep track of vital information and to help manage various workflows.
What do you dislike about the product?
While the customizability of the platform is a significant benefit, it can also become a hindrance if workflow planning and implementation is not strictly governed. More recent additions to the platform, including two-way syncing, data libraries and managed app templates have made governance across multiple bases more manageable, but clear communication and guidance for new users is critical to ensure data integrity in the long-term. Additionally, the nomenclature and application of user roles and permissions (including end users being able to extend high-level permissions to other users) has some drawbacks, likely due to the platform's rapid expansion into providing solutions for new use cases. If the platform user permissions matched the admin labels, at least, it would be easier to understand from an access provisioning perspective. There are also some limitations to working with external users, with the pricing model operating on a per-user basis and scaling based on permissions.
What problems is the product solving and how is that benefiting you?
Airtable is tackling everything from information intake to production management to analytics reporting. We are using it for all of these purposes and more, making connections across departments at our media organization to ensure staff and external partners are aware of who is responsible for various aspects of production and promotional support, what the goals and outcomes are for each project, how we're performing against those targets and more.