Airtable
AirtableExternal reviews
3,269 reviews
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This platform transformed our product development process for the better.
What do you like best about the product?
It's hard to pick just one thing, but the ability to customize our bases, interfaces, and forms to meet our needs as a company (and even moreso, by department) has been a gamechanger for us. Our teams can come to us to build almost anything, and we usually can deliver an even better experience than they originally imagined.
What do you dislike about the product?
In the last year we've transitioned from primarily working in the Bases, to introducing Interfaces to most of our users. We love the additional customization and lack of clutter that comes with Interface, however there are still a few minor but crucial features from the Base grid views that are widely missed by our users and does cause some painpoints when reviewing our data.
What problems is the product solving and how is that benefiting you?
Lack of communication has been a constant problem within our organization, but the combination of clear documentation and automated reminders and updates has minimized the amount of delayed projects and tasks across the board. In addition, the ability to automate emails and status updates and reduced the need for a significant amount of manual work for our users.
Incredibly powerful low code database that can change your organization
What do you like best about the product?
Once you get over the initial hump, Airtable is probably one of the easiest databases I've ever worked with, and I've worked with databases since dBase in the 80s. Their really good tutorials and a large community on YouTube are invaluable. This made implementing our internal CMS relatively easy.
What do you dislike about the product?
There is a hump you have to get over, especially if you are coming from something like Trello or Monday. The switch from procedure to data first management was a bit of a hurdle but easy enough to overcome.
What problems is the product solving and how is that benefiting you?
We needed to bootsrap an internal CMS with little guidance. Once we started digging into it, we realized just how powerful and easy to use the entire system is. Once you get automation down, it makes everything from mail replies to reporting.
A Wonderful Blend of spreadsheets and tracking
What do you like best about the product?
The best part about Airtable is it's versatility. With the number of options for column types and automations to manipulate them you can create anything. We use Airtable every single day at my office and it has become the most integral part of our workflows. We have begun to move all major workflows into Airtable. With how easy it is to build a specifc interface for the users of an app they can see only what you want them to see. Getting it to the right people to implement new workflows is so easy to implement with the offerings here. Its ability to communicate with slack, jira, google sheets makes it extremly easy to integrate into existing systems. Customer Support has always been easy to get a hold of when we needed them. The Airtable Acadmy training has been wonderful for teaching team members new elements.
What do you dislike about the product?
The downside of using Airtable for myself is how many more connections and tools are offered to me even though my admin doesn't pay for them like the AI tools. I want them and they taunt me!
What problems is the product solving and how is that benefiting you?
It solves our need to track assets and tasks for our processes in a way that is scalable and works with the ever evolving needs of our team. We continue to apply it to new projects and it has saved a ton of time and effort that used to be manually clicking and updating items.
Swiss Army Knife for Project Management
What do you like best about the product?
I like that I am able to organize details in a way that separates internal facing vs public facing information. My entire team can manipulate the data in a view that works for them. The dashboard features shortens the time I spend creating reports.
What do you dislike about the product?
It is hard to keep up with the new features. It would be nice if there were Airtable sponsored linkedin learning classes.
What problems is the product solving and how is that benefiting you?
Project management, reporting, and working collaboratively in a team. The team can stay in sync and add information at their own pace. We don't have much time to meet so we can just assign tasks and allow people to get to them when they are available.
It works, but is lacking in some key areas
What do you like best about the product?
The table interfaces are pretty intuitive and have a good aesthetic. They are quite configurable as well.
What do you dislike about the product?
Support is lacking unless you are on one of their highest tiered plans which can be quite frustrating. Simple things like repeating a task at a specific interval (weekly, biweekly etc) requires advanced setup. Other basic features also require advanced knowledge of the platform. Worst of all, all of the bases are independent - there is no way to link bases together. You can link specific fields, but again, this requires advanced knowledge and setup.
What problems is the product solving and how is that benefiting you?
Consolidating information in a single area is helpful.
Great Project Management tool
What do you like best about the product?
I love the depth of features, from information management via database to project management via scheduling and task assignment options.
What do you dislike about the product?
The platform is NOT the most user-friendly or intuitive. Some of my team struggled to understand how to access records and data.
What problems is the product solving and how is that benefiting you?
We have two primary uses: Maintaining a spreadsheet of contacts to share on our website, and maintaining a database of training programs and resources for staff development.
Airtable for Project Management and Customer Relations
What do you like best about the product?
Airtable offers a lot of customizations, which allowed me to create very specific setups that worked for our team. Airtable offers a lot of very useful templates to get you started, and there are a lot of native features that are free to use that are great.
What do you dislike about the product?
There is definitely a learning curve with Airtable; we've had to set aside a good chunk of time in our team for training of staff who are using it for the first time. While the templates are very helpful, customizing takes a while to set up to get it exactly how you want it. One big downside we've had is that there is no native integration of Airtable forms with any payment services, so we've had to use an external software (Jotform) to create that integration. However, that integration has been easy to set up.
What problems is the product solving and how is that benefiting you?
We needed an affordable, accessible way to create a workplan for our team, and also track student and customers. Airtable has been great at filling those roles for us.
Best organization and project management tool
What do you like best about the product?
How thorough and customizable it is. You can have projects with as many layers as you want, format text however you want, and create custom apps.
What do you dislike about the product?
I wish there could be more linking between bases as I want to keep some things separate so that one base isn't too busy, but can still be related to another.
What problems is the product solving and how is that benefiting you?
Digital Marketing Management. There are so many platforms, posts, and tasks to keep track of. AT helps us organize everything and see how everything is linked, assign tasks to their respective people, and keep track of progress. It has helped me manage way more effectively.
If Excel Had a Cuter Younger Sister
What do you like best about the product?
Airtable allows me to juggle several tasks at once, without losing data, getting clunky, or boring me to tears. As an artist who entered the tech field, I think data should be visual, dynamic, and engaging. The data should speak for itself - you shouldn't have to read cell by cell to understand what the data is telling you. Airtable allows me to visualize the data more easily, which enables me to do more in my career.
What do you dislike about the product?
Airtable can can do so many things, it's almost diffucult to wrap your head around it. It would be fantastic if tutorials and webinars were offered with more frequency.
What problems is the product solving and how is that benefiting you?
Being able to track projects and tasks at a glance - the visual aspect allows for more efficiency.
The no-code automation in Airtable is a game changer
What do you like best about the product?
As a team of Project Managers and researchers, most of the team has 0 experience with coding languages. The no-code automation infrastructure within Airtable makes it possible for my team to automate our processes and update those automations ourselves. This is a game-changer for my team and saves us hours of work each week. The introduction of interfaces and forms has also added value and transparency for our work.
What do you dislike about the product?
If you are used to Excel, the column-based formula limitation can be challenging to wrap your head around. Some use cases require a convoluted process to make data display properly, but the ability to display the same data through multiple views and dashboards is extremely valuable.
What problems is the product solving and how is that benefiting you?
Airtable is the primary platform the Customer Feedback team uses to manage operations. From managing our intake and routing process, project tracker, feedback database and submission form, roadmap tracking, bug tracker, automation platform to managing our review process, Airtable is involved every step of the journey. This has not only helped us standardize and increase the efficiency of our processes, but also report and measure the impact of our work.
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