Simplifies Multi-OS IT Management on a Single Platform
What do you like best about the product?
The fact that it reduce the complexity and cost of managing IT by replacing multiple point solutions with a single platform for managing multiple OS is the feature i like the most.
What do you dislike about the product?
I can't say there is a feature that I don't like about Tanium, but in our country context the pricing for this product is a bit hire for most clients and the fact that they don't get much discount make them prefer other products.
What problems is the product solving and how is that benefiting you?
While i was working for large organization with many devices but small number of IT staffs Tanium help Real-Time Asset Visibility by Discovery, inventory, and manage all hardware and software assets across on-premises, cloud, and remote environments.
Highly Customizable to Fit Any Environment
What do you like best about the product?
Ability to customize to any environment and leverage the technology for all of my needs. I can create custom software packages and sensors and automate everything!
What do you dislike about the product?
Not everything is included with your license cost so if you want to unlock additional features you are always having to open the checkbook. Every module costs more money and leaves gaps in coverage if your company does not have the funding for them.
What problems is the product solving and how is that benefiting you?
Visibility into systems as well as the ability to deploy the same package across multiple end points ensuring that our systems are all operating on the same patch level, software version, and we are remediating the vulnerabilities in our environment.
Streamlined Endpoint Management with Ease
What do you like best about the product?
I use Tanium for endpoint management tasks such as patching systems, software deployment, and enforcing policies. It allows us to manage our assets more efficiently and provides the most up-to-date information from the system, which is a game changer for running quick reports on compliance and software usage. The Patch module is particularly impressive, saving over 10 hours each month by automating our patch schedule and simplifying the process of investigating and fixing deployment errors right from the console.
What do you dislike about the product?
Overall, it is a streamlined package, but I feel there is a few weird quirks. Like if you want to send a software deployment out to a handful of computers and you already have the computer names, you either have to build a computer group for the one-time deployment or build a question, should be able to just have an Ad-hoc list like they do in the sensors area.
What problems is the product solving and how is that benefiting you?
I use Tanium for endpoint management, patching, and software deployment. It helps us manage assets efficiently and provides up-to-date system information. The Patch module automates our patch schedule, saving us 10+ hours monthly and simplifies error investigation.
Powerful Tool with Great Support, Needs Minor Tweaks
What do you like best about the product?
I use Tanium for patching, gathering data at scale, as well as deploying fixes and software at scale. One of the major problems it solves is providing a single pane of glass look into our environment, offering insight across several domains from a single location. I really like the ease of use and the support behind the product. If there's an issue we cannot solve, Tanium support is there to get a Subject Matter Expert to assist. Once I completed the required training, it's pretty easy to get what I want from the tool. Overall, this is an extremely powerful tool.
What do you dislike about the product?
The discover module, at least for our setup, is not great. Since this is a client-based tool, it should be easy to know "Hey Server3 was active yesterday, but is no longer reporting today", or with the peer networking... "Hey I'm connected to the cloud but I see this other server on my block and he's not connected."
What problems is the product solving and how is that benefiting you?
I use Tanium for patching, data gathering, and deploying fixes at scale. It solves the problem of needing a single pane of glass view into multiple domains, allowing insight from one location.
Easy Querying and Great Visualizations for Understanding Data Allocation
What do you like best about the product?
Love the ease of querying to better understand the data allocation across the landscape of our network.
Creates great visualizations that allow to organize.
What do you dislike about the product?
Labeling has been a bit confusing from time to time although it has made us become better and more comfortable for organization modeling.
Organization of data is also complex
What problems is the product solving and how is that benefiting you?
It is addressing visibility gaps, slow response times, tool sprawsl, and operational risk across endpoints.
In addition, helps with slow incident detection and response
Fast, Capable Platform with a Great Interface and Strong TAM Support
What do you like best about the product?
Interface, Quickness of reaching endpoints, Large set of capabilities, Weekly meeting with TAM, Product has it's pulse on real world issues, Package Gallery reduces packaging load
What do you dislike about the product?
Big software with a lot of users - changes to the software even when smart are very slow to come in production. Role based access user management is very complicated to understand.
What problems is the product solving and how is that benefiting you?
Ease of reaching multiple endpoints in different domain/environments with a few simple requirements (software/network ports). Patching large environment. Getting answer to generic questions with whatever can be scripted.
Vast Network Visibility, Steep Learning Curve
What do you like best about the product?
I use Tanium to gain visibility and control over every device. I’m no longer blind to what happens across the network and infrastructure. I like how it works as a command center for all my infrastructure.
What do you dislike about the product?
It's overall great, but the learning curve can be steep. Also, if CPU usage could be optimized, that would be helpful. The initial setup wasn't very easy, though it was worth it.
What problems is the product solving and how is that benefiting you?
I use Tanium to gain visibility and control over every device, so I'm no longer blind to what happens across the network. It works as a command center for all my infrastructure.
Centralized policies have improved remote endpoint control and have simplified data visibility
What is our primary use case?
Currently, we have around six Fortinet boxes in three locations, but nothing as a cloud service yet.
We are using Kaseya VSA. Kaseya is deployed in the cloud with Office 365. We also have Tanium from the corporate office, which is another tool that is part of Trend Micro.
We manage Tanium by looking at what is happening and report any anomalies to the head office.
Tanium is a mandate from our corporate office. We had to install it so that they can push their applications remotely. For example, we implemented Trend Micro, but nothing was done from our side. We had to install Tanium on the endpoints and then we got Trend Micro up and running on the endpoints through Tanium.
Once we install Tanium, we see that after a certain period of time, Trend Micro has been deployed without our intervention. It is a good tool for remote application deployment. However, Tanium itself has to be deployed manually.
We set a policy to block USB access. The moment a device is being set up on the network, I apply the policy, but it does not come into effect immediately. Sometimes it takes three or four days for it to reflect.
What is most valuable?
Tanium seems to be quite powerful, but we do not have the opportunity to explore its full potential because we are on a restricted access level from the corporate head office. However, with the limited access we have, we see that it is quite powerful in terms of acquiring data. It allows you to run queries from the interface.
Once you onboard Tanium, there is a lot to explore.
Tanium is quite powerful, but PDQ, when I used it, I preferred PDQ more than Tanium. That may be because I had full control, not the limited access that is given to us in Tanium right now.
What needs improvement?
The integration is not simple and easy. It requires experienced users or people who have done the implementation.
When certain policies are applied, they do not immediately push the policies. For example, we manage endpoint device USB access. We set a policy to block it, but it does not come into effect immediately. Sometimes it takes three or four days for it to reflect. That is a pain point.
I have raised this issue with support as well, but they said that I need to limit the number of devices in the policy.
In terms of application deployment, for us, it was seamless.
For how long have I used the solution?
What do I think about the stability of the solution?
Tanium is stable and it is also lightweight. It is not heavy on the endpoint.
How are customer service and support?
Technical support is handled through the corporate support, so we are not directly dealing with Tanium's technical support. Nevertheless, I feel it may be good because it is vastly used on the Europe side.
Which solution did I use previously and why did I switch?
We had to move with Fortinet because of the corporate mandate. We were using Forcepoint for more than a decade since they were Stonesoft, then they became Forcepoint. However, recently, last year, we had to change our solution to a Fortinet firewall.
Two years back we were acquired by another company. Until then, we had Forcepoint and everything all in-house. We had a say and used to go with the choice of solutions, but after the acquisition happened, we had to blend with the corporate policies. We cannot do anything independently.
How was the initial setup?
Tanium's corporate office did all the back-end policy setup, but we had to deploy the application in-house.
Which other solutions did I evaluate?
I did use PDQ in the past during the COVID times for remote deployment of applications. PDQ Deploy is one alternative solution.
What other advice do I have?
For Tanium, PDQ Deploy is one alternative to consider. My overall review rating for Tanium is eight out of ten.
Easy Patch Deployment Across Servers and Windows Laptops
What do you like best about the product?
I like how, relatively easily, we can deploy patches to our servers and Windows laptops.
What do you dislike about the product?
It very difficult to automate the patching. While it easier than doing evrything manually, it would be great if we could automate the patching so it's relatively zero touch.
What problems is the product solving and how is that benefiting you?
Tanium solves the problem of patching our Windows laptops and servers. It also helps us to deploy one off software and create a self service for our users.
Single agent and multiple features with real time visibility.
What do you like best about the product?
It’s a user-friendly platform that provides detailed device data and real-time visibility into endpoints. Overall, it’s a very useful tool for vulnerability management and threat hunting.
What do you dislike about the product?
I can say the learning platform could be better, and there are some areas that need improvement on the Linux side. Otherwise I don't see anything to dislike
What problems is the product solving and how is that benefiting you?
It provides a single platform for patch management, threat hunting, vulnerability management, inventory checks, and more. It also solves the problem of having multiple vendor agents installed on the endpoint, which can slow down performance.
