EspoCRM - light customer relationship manager by TurnKey GNU/Linux (HVM)
TurnKey GNU/Linux | 17.2Linux/Unix, Debian 11/Bullseye - 64-bit Amazon Machine Image (AMI)
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Simple Crm Software
What do you like best about the product?
It provides different extensions and plugins to customize the layout and modify the field and align the workflow properly. It provides an integration plugin to integrate with the existing software stack. It provides an account management system for the customer.
What do you dislike about the product?
Initial integration is a little complex.
What problems is the product solving and how is that benefiting you?
It provides a tool for lead management and tracking which helps the sales team to prioritize the progress through the salespeople more effectively. It Provides a centralized system to manage the contacts of customers which helps in a 360 view of custom,mer which helps in better understanding which helps in increasing customer engagement.
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Attractive Customer Data Centralization
What do you like best about the product?
Maintaining track of customer interactions at this business is simple because all customer information is kept in one location. They have solutions that automate processes to save time and effort. They may examine sales data to identify areas for improvement and see how customers are interacting thanks to their reporting and analytics services
What do you dislike about the product?
It has a scaling problem. Large data quantities may be complicated for Espo CRM to handle, which can be problematic for expanding enterprises. This is a challenging and complex thing I found in the EspoCRM.
What problems is the product solving and how is that benefiting you?
We can now easily track and evaluate client interactions thanks to the centralization and management of a variety of customer information with EspoCRM. The workflow and automation technologies have significantly increased the productivity of our team. EspoCRM's user-friendly interface and rich feature set have greatly enhanced our sales and customer service efforts.
Great Assistance
What do you like best about the product?
I use espocrm selfhosted on my own hosting with plesk, I'm owner of a small web agency and I like how to create easily proposal and connect payment method
What do you dislike about the product?
I suggest to add a sign contract who respect european law
What problems is the product solving and how is that benefiting you?
Send proposal and reminder to confirm.
EspoCRM review
What do you like best about the product?
The most helpful feature of Espo CRM is its ability to manage and improve customer relationships. It provides a centralized location to store and manage customer information, which can improve the ability to track and manage customer interactions and relationships. Additionally, its sales management tools can help businesses increase sales by providing a clear view of the sales pipeline and customer interactions, which can help identify sales opportunities and close deals more efficiently. Its customer service tools can also help businesses improve customer service by providing a clear view of customer interactions and issues, which can help resolve customer issues more efficiently. The automation and workflow capabilities can help businesses increase efficiency by automating repetitive tasks and streamlining processes. The collaboration features can help businesses improve collaboration by providing a centralized location for team members to share information and collaborate on customer interactions. The reporting and analytics features can help businesses improve data analysis by providing a clear view of customer interactions and sales data, which can help identify trends and areas for improvement. And finally, the marketing automation features can help businesses improve customer engagement by automating communication and providing a personalized experience.
What do you dislike about the product?
Limited scalability: Espo CRM is not be able to handle large amounts of data, which can be a problem for growing businesses.
Limited integrations: Espo CRM is not integrate with all third-party software and tools, which can be a problem for businesses that rely on specific software or tools.
Limited customization options: Espo CRM is not offer as many customization options as other CRM software, which can be a problem for businesses that need to tailor the software to their specific needs.
Limited reporting and analytics: Espo CRM is not offer as many reporting and analytics options as other CRM software, which can be a problem for businesses that need detailed reporting and analysis.
Limited integrations: Espo CRM is not integrate with all third-party software and tools, which can be a problem for businesses that rely on specific software or tools.
Limited customization options: Espo CRM is not offer as many customization options as other CRM software, which can be a problem for businesses that need to tailor the software to their specific needs.
Limited reporting and analytics: Espo CRM is not offer as many reporting and analytics options as other CRM software, which can be a problem for businesses that need detailed reporting and analysis.
What problems is the product solving and how is that benefiting you?
Improved customer management: Espo CRM provides a centralized location to store and manage customer information, which can improve the ability to track and manage customer interactions and relationships.
Increased sales: Espo CRM's sales management tools can help businesses increase sales by providing a clear view of the sales pipeline and customer interactions, which can help identify sales opportunities and close deals more efficiently.
Improved customer service: Espo CRM's customer service tools can help businesses improve customer service by providing a clear view of customer interactions and issues, which can help resolve customer issues more efficiently.
Increased efficiency: Espo CRM's automation and workflow capabilities can help businesses increase efficiency by automating repetitive tasks and streamlining processes.
Improved collaboration: Espo CRM's collaboration features can help businesses improve collaboration by providing a centralized location for team members to share information and collaborate on customer interactions.
Increased productivity: Espo CRM's automation and workflow capabilities can help businesses increase productivity by reducing the time spent on repetitive tasks and streamlining processes.
Increased sales: Espo CRM's sales management tools can help businesses increase sales by providing a clear view of the sales pipeline and customer interactions, which can help identify sales opportunities and close deals more efficiently.
Improved customer service: Espo CRM's customer service tools can help businesses improve customer service by providing a clear view of customer interactions and issues, which can help resolve customer issues more efficiently.
Increased efficiency: Espo CRM's automation and workflow capabilities can help businesses increase efficiency by automating repetitive tasks and streamlining processes.
Improved collaboration: Espo CRM's collaboration features can help businesses improve collaboration by providing a centralized location for team members to share information and collaborate on customer interactions.
Increased productivity: Espo CRM's automation and workflow capabilities can help businesses increase productivity by reducing the time spent on repetitive tasks and streamlining processes.
Easy to use and flexible to customize
What do you like best about the product?
User-friendly modern interface with personalization capabilities.
What do you dislike about the product?
Lack of accounting capabilities in free and paid version
What problems is the product solving and how is that benefiting you?
All data is in one place, so business becomes manageable.
Best Budget-Friendly CRM
What do you like best about the product?
The Sales and Marketing Automation templates helped our team become more productive. The different extension packs help increase our ability to Integrate third-party tools. The forum is a great place to ask questions and solve our doubts
What do you dislike about the product?
The Installation process is tedious. The customer support is not available on time. The file backup system needs more improvement.
What problems is the product solving and how is that benefiting you?
Getting all our sales data in one place was a big challenge. EspoCRM helped us organize and track the data.
Recommendations to others considering the product:
If you are looking for a CRM that takes care of all your sales data, then EspoCRM is a good choice.
EspoCRM is best for improving sales productivity via email
What do you like best about the product?
I like the follow button that allows you to follow particular record and VoIP integration is available
What do you dislike about the product?
Documentation is not clear so learning becomes a bit difficult.
What problems is the product solving and how is that benefiting you?
I am using it for sales automation and the main benefit that i realised is multiple email address per record that saves much time.
Recommendations to others considering the product:
Highly recommended to others who are looking for sales automation
EspoCRM an open-source CRM for daily use
What do you like best about the product?
Open-source and easy to integrate with other tools like Jira and messaging apps like Slack. It provides addional features
What do you dislike about the product?
Some customers around the world face latency issues while accessing the website. While using the software, sometimes it lags.
What problems is the product solving and how is that benefiting you?
We are contacting our customers thorugh this EspoCRM tool and takes their requests related to the product issues and also tracking them for future reference. It provides a common platform to interact with the customers. It provides benifts to interact with the customers and taking feedback from the people. We initiate emails for the new products as well through the tool.
Recommendations to others considering the product:
EspoCRM will help in all the needs to interact with the customers and track their issues. It also helps in email communication with the clients.
Open Source CRM Software.
What do you like best about the product?
It is designed to meet the requirements of small and mid-sized businesses. It provides customization options and enables you to configure and personalize the CRM system to meet the requirements of the company. It enables you to create custom entities, change layouts, and personalize message templates. It enables companies to automate the operations and processes of their business. It provides workflow and BPM toolsets and enables you to design and execute the sales process with just a click. It enables companies to organize consumer emails within one system. it provides email functionality that helps in personalizing email templates.
What do you dislike about the product?
One major drawback is that it has a steep learning curve. The documentation is not good at all due to which it becomes hard to learn about how everything works. It lacks some reports and workflows.
What problems is the product solving and how is that benefiting you?
It specifies the actions such as the creation of entities, changing field values, etc., and reduces the time and effort that you spend on routine operations. It provides useful security features and enables you to protect the data of consumers. It provides powerful reports and analytics tools that help you monitor sales and marketing performance. The powerful reporting tools enable you to turn data into insights so that you can easily track sales performance and progress at various stages. It has made it easier to forecast and measure future sales. The dashboard is easy to use and provides access to routinely used data and features related to sales activities. It provides a configured calendar that helps to organize appointments, schedule meetings, and track the progress of team members. It enables companies to organize consumer emails within one system.
A CRM with a quality price ration better than many others
What do you like best about the product?
You can attach any contact to several accounts.
A lot of functionalities at low price.
Easy to use and to manage (administration tools).
A lot of functionalities at low price.
Easy to use and to manage (administration tools).
What do you dislike about the product?
Not easy to create a hierarchy between contacts or accounts.
What problems is the product solving and how is that benefiting you?
I was able to have the complete management of my customer activities, including emails and mass emails. It saves me a lot of time.
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