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Easy to setup and easy to use
What do you like best about the product?
Drop suite is one of those rare web applications that works as expected and time to recover data is very timely.
What do you dislike about the product?
There isn't anything I dislike about Dropsuite- happy customer.
What problems is the product solving and how is that benefiting you?
We previously used Backupify. The experience with that software and the support was abysmal. Recovering data was a pain and support was non-existent.
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Fantastic product at a great price point with support to back it up
What do you like best about the product?
A single product which takes away the headache of backup and archiving of M365, which just works.
From setup to the day-to-day use the product is intuative and has a clean interface.
The support team are very responsive and knowledgable when needed.
The search function is very comprehensive and the fact users can restore (If granted permission) from their backup removes some of the support overhead.
Other things I liked:
Not just a single restore point per day.
Only backing up mailboxes if mail has been journalled.
Shared mailboxes are included.
AD synch for both adding users and SSO logon.
Granular account permissions.
From setup to the day-to-day use the product is intuative and has a clean interface.
The support team are very responsive and knowledgable when needed.
The search function is very comprehensive and the fact users can restore (If granted permission) from their backup removes some of the support overhead.
Other things I liked:
Not just a single restore point per day.
Only backing up mailboxes if mail has been journalled.
Shared mailboxes are included.
AD synch for both adding users and SSO logon.
Granular account permissions.
What do you dislike about the product?
The add-in for Outlook is very limited and the folder view is a little clunkier than the previous product we used, but the search more than makes up for this.
What problems is the product solving and how is that benefiting you?
Dropsuite has replaced two previous products with one and reduced the number of pyhsical servers we require.
It also is peace of mind when it comes to backup and knowing our data is remote.
It also is peace of mind when it comes to backup and knowing our data is remote.
Excellent and easy to use Email Archiving Solution
What do you like best about the product?
Ease of use is what I look for in any software. Sync between Google and Dropsuite is very easy. It is easy to add and remove users and retrieve the data when required.
What do you dislike about the product?
Dropsuite can bring in more features such as notification or DLP along with Archiving so that we can have one single dashboard for all the solutions.
What problems is the product solving and how is that benefiting you?
During any accidental delete, it is very easy to restore the emails. Also we can save the emails for 11 years which is very much required from compliance point of view.
Been using it for a few years now ...
What do you like best about the product?
I think I like the auto provisioning feature the most for this solution. Just make sure you have licneses and it automatically adds new accounts on the fly which saves me time having to go and check off the account to have it backed up for the client.
What do you dislike about the product?
I found that when I need to restore files it was a bit tricky to restore the first time, but once you do it a time or two it gets easier. I think making the restore process easier would be helpful.
What problems is the product solving and how is that benefiting you?
This solution gives me an affordable solution for providing client backups and the ability to restore when they delete something they need and could not recover another way.
Dropsuite
What do you like best about the product?
It is easy to implement and considerably affordable
What do you dislike about the product?
The solution needs to go for widely-recognised accreditation such as ISO27001.
What problems is the product solving and how is that benefiting you?
I don't need on-premise hardware, and can do/offer Backup as a Service.
Dropsuite Backup Solutions
What do you like best about the product?
The silent backup of all emails is the best solution of Google Workspace and Office365 users as we can delete excess emails from the inbox and trust dropsuite to have our emails saved there.
What do you dislike about the product?
Nothing much to dislike right now. I have been using for 6 months and it is awesome
What problems is the product solving and how is that benefiting you?
Backup of emails from office365 and google workspace, that too without any space restriction. This is good as one of my clients get about 3Gb of emails per day so he is extremely happy.
Easy set and forget backup
What do you like best about the product?
It is easy to setup and maintain. Requires no special knowledge
What do you dislike about the product?
It is another place that requires admins to maintain correct licensing
What problems is the product solving and how is that benefiting you?
Makes frequent backups, that is easy to search and restore when needed
Dropsuite is our go to M365 cloud to cloud backup solution.
What do you like best about the product?
Dropsuite Email Backup's standout compliance and eDiscovery features are a true game-changer. The compliance aspect ensures your emails meet industry regulations, making it ideal for businesses in tightly regulated sectors. Meanwhile, the eDiscovery functionality is a time-saving marvel, transforming the email search process into a breeze, whether you're hunting for past conversations or addressing legal needs. It's like having a legal assistant built right into your email system, ensuring peace of mind and efficiency in one powerful package.
What do you dislike about the product?
Navigating licensing could be easier and I wish the running and historical backup status had friendly names instead of the journal name but I made that request and they actually responded with "we agree and are working on that" instead of just ignoring the request.
What problems is the product solving and how is that benefiting you?
First off, setting up this bad boy was a breeze. No tech wizardry required – just a few clicks and your emails are on lockdown. Now, let's talk backup. Scheduled backups is like one click. Email, OneDrive, SharePoint, Teams, and Groups. It's too easy. Need help? Their support is top-notch – quick and super helpful. I had some eDiscovery questions and they get back to you in no time. Very affordable, considering the stress it saves you. Worth every penny. Dropsuite also offers Compliance with eDiscovery and Archiving. So, if you're in a legal pickle, sifting through emails is a breeze. In a nutshell, if you're into simple, reliable email backup with a cool eDiscovery option, Dropsuite's worth checking out. We love it.
Online backup of 365 and Google Workspace that's as simple as possible.
What do you like best about the product?
Dropsuit is incredibly easy to set up. As long as you have admin access to Microsoft 365 or Google Workspace you should be able to have it up and running in a matter of minutes.
What do you dislike about the product?
I'd really like more free shared mailboxes to be granted for Microsoft 365. It doesn't back up Google Notes. There are probably a few other aspects of each host that could be backed up.
What problems is the product solving and how is that benefiting you?
Microsoft and Google make no promises about backing up the data stored on their platforms. Dropsuite fills that gap for us, meaning we can tell our clients they can rest assured their valuable data is safe.
Our choice after a lot of research
What do you like best about the product?
Their engineering first approach gives me some peace of mind regarding their feature set and their realiability. I like that they are audited on a regular basis by an external third party. That provides me a lot of reassurance. Their product has worked flawlessly so far, but many competitors work well also, so anything that can bring that extra peace of mind is important. Unlimited storage and time are great, but becoming more common. Simple price per user, no hidden or additional fees, great interactions with their staff so far.
What do you dislike about the product?
If I had to really find something to complaint about, I would be happy with the option to know if the support techs have been reading whatever content they might have access without any motive for it. I would alsoo love to have integration with Autotask.
What problems is the product solving and how is that benefiting you?
We needed an easy to setup and managed solution for backing up Microsoft 365 for our clients, without the hassle of setting up or manage our own infrastructure. Unlimited storage and retention was a must, and their archiving plan is a must for a large group of our customers.
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