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External reviews

54 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Accounting

Excellent Back Up & Archiving Software

  • September 14, 2021
  • Review provided by G2

What do you like best about the product?
This is a great software to use and I enjoy how straightforward it is/user friendly. It doesn't take a large amount of time or effort to use when backing up old emails which I really appreciate. The pricing is affordable and I really like how responsive/quick the support time is if you are having any issues.
What do you dislike about the product?
I would like to see an option to notify users of any system upgrades or changes because this isn't communicated clearly sometimes. (Lack of awareness causes issues on the users bag.)
What problems is the product solving and how is that benefiting you?
One issue that is being solved using this software is mitigation of loss of data/email files. I think this tool has been a great help of backing up older emails and communication that might need to be cleaned up in one's inbox. The tool is extremely easy to use and straightforward. It works with MS 365, which is great as well.
Recommendations to others considering the product:
I would recommend looking at costs and other reviews to see if this tool is fit for what you're looking for!


    Krishna A.

Backup made simple & easy with Google & Microsoft Services

  • August 20, 2021
  • Review provided by G2

What do you like best about the product?
Backing up the content on Cloud Unlimited server storage
What do you dislike about the product?
All decent features has been already included with minimum nominal fee
What problems is the product solving and how is that benefiting you?
realtime backup made easy for all users


    Max A.

Easy Office 365 Backup & Archiving

  • July 28, 2021
  • Review verified by G2

What do you like best about the product?
The feature I like best is the ability to implement email archiving without having to upload a massive amount of old emails, making deploying email archiving easy and cost-effective.
What do you dislike about the product?
The archiving functionality is not as well developed as some other solutions that I have used (e.g. Global Relay). You do not have fine-grain control over user access, and the search functionality can be a bit clunky. On the plus side Dropsuite is much simpler to use and the interface is fairly modern. It would be a challenge to implement as a compliant archiving solution (FINRA or HIPPAA), but for non-compliant archiving it is great.
What problems is the product solving and how is that benefiting you?
Being able to reliably search all email and not have to depend on Outlook. It is especially good if you need to look at older emails.


    Owen S.

Great experience after initial setup!

  • June 10, 2021
  • Review provided by G2

What do you like best about the product?
Straightforward software to use! It is far superior to find deleted or lost files than Office 365. It is very reliable. Any time I have been searching for a file or email that was lost or deleted, I was able to find them. The search function works well. It is nice that I can feel confident in relying on Dropsuite as my Office 365 backup system.
What do you dislike about the product?
The initial setup was complex. I should have had someone at Dropsuite helping me, but I figured it out on my own. The only other negative I can think of is that exports seem to take a while sometimes.
What problems is the product solving and how is that benefiting you?
I solved a lack of third-party backup for Office 365 OneDrive, Sharepoint, Teams, etc. Microsoft states that they are not a backup solution in your contract with them.


    Jeremy W.

DropSuite, No Hassel and Easy to Setup.

  • January 18, 2021
  • Review verified by G2

What do you like best about the product?
The ease of use and reliability of the backups.
What do you dislike about the product?
There are some alternative solutions that are slightly cheaper than DropSuite, however, this is the most reliable and easiest to use solution I have found.
What problems is the product solving and how is that benefiting you?
Concerns with business continuity and compliance.
Recommendations to others considering the product:
Give it a try and see how easy it is to setup and use.


    Andreas S.

Fast, reliable and uncomplicated

  • December 31, 2020
  • Review verified by G2

What do you like best about the product?
It's installed in just minutes and without the need of studying manuals. Backups are running fast and reliable. The licensing is simple and affordable. In case of questions both, sales and support, are very responsive. We are using the product not only for ourself, but also for our customers.
What do you dislike about the product?
I don't have any complains so far. There are some additional features we would like to see in future, especially for new or changed services in M365.
This features we have reported to Dropsuite and received the information that most of them are already on the roadmap.
What problems is the product solving and how is that benefiting you?
We do both, backup and archive, of our (and most of our customers) entire Microsoft 365 environment, including Teams. For us it was very important to have a solution that complies with General Data Protection Regulation (GDPR). Dropsuite has the ability to select a region,´when the account is created - in our case all data is stored in Germany.
Recommendations to others considering the product:
It's a product that gives peace of mind. It does exactly what it needs to do and there is no additional costs for any storage space.
That makes the planning and calculation of the necessary budget simple.


    Daniel Y.

Excellent Backup Solution for Microsoft 365

  • December 30, 2020
  • Review provided by G2

What do you like best about the product?
Simple user interface, comprehensive backup coverage for entire Microsoft 365, flexible backup to designated users and specific workloads, various backup restoration options, fully integrated admin and billing experience, competitive pricing, professional and responsive escalation support.
What do you dislike about the product?
Looking forward to having more bulk restoration options for selected multiple users and multiple workloads in few clicks.
What problems is the product solving and how is that benefiting you?
Cost-efficient, flexible and reliable Microsoft 365 backup solution.


    Phil R.

Its been a great product and provides amazing piece of mind

  • December 30, 2020
  • Review verified by G2

What do you like best about the product?
Unlimited storage for one price is a great feature.
What do you dislike about the product?
seems like we have to re-authenticate often
What problems is the product solving and how is that benefiting you?
piece of mind knowing that our data is protected and secure. Microsoft recommends 3rd party backups and this product makes it easy. I love that onedrive, sharepoint and teams are included
Recommendations to others considering the product:
This is the only product we have found that backs up sharepoint, teams, onedrive in addition to email. Its fast, easy to setup and use and has been a great addition to our product suite.


    Paul L.

Dropsuite review.

  • December 22, 2020
  • Review provided by G2

What do you like best about the product?
The Dropsuite system in easy to setup and use. Predictive billing is a plus.
What do you dislike about the product?
It took me some time to determine how to restore previous versions.
Support through separate channel is sometimes difficult.
What problems is the product solving and how is that benefiting you?
Backup of the entire Office 365 Suite, including OneDrive, SharePoint and Teams is a great benefit.
Archiving and Legal Hold are also beneficial.
Recommendations to others considering the product:
Request a trial and use it for yourself.


    Keith R.

Dropsuite Review

  • December 22, 2020
  • Review verified by G2

What do you like best about the product?
Very easy to navigate inside, and fairly simple to get accounts setup and backing up within minutes
What do you dislike about the product?
The alert notifications need some more granularity on alerts if something is needing work on.
What problems is the product solving and how is that benefiting you?
Consistent O365 backup of email and Sharepoint where it is not being hosted on Microsoft servers as well.
Recommendations to others considering the product:
It is easy to setup and administer.