LogicMonitor Edwin AI
LogicMonitorReviews from AWS customer
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Efficient Monitoring but Needs Better Support and Pricing
What do you like best about the product?
I like LogicMonitor for its monitoring capabilities, especially for our business website where it updates each and every page. I found the feature for monitoring dynamic servers inside very useful, helping to maintain our uptime. Additionally, I appreciate being immediately notified if anything is up or down, which is crucial for us. The setup was very easy for me, which was a big plus.
What do you dislike about the product?
I said the pricing and they enable to automation something like that. LogicMonitor is very hard to reach for support.
What problems is the product solving and how is that benefiting you?
LogicMonitor updates everything on our website, monitoring each page and providing immediate DNS filtering alerts if anything goes up or down, which is major for us.
Simplifies Cloud Services with Fast Support
What do you like best about the product?
I find LogicMonitor easier for coding compared to AWS or Azure. The support is generally faster than others, and I find it easy to explain to DevOps.
What do you dislike about the product?
It is affected by outages in the other vendors like CrowdStrike, so that has been an issue sometimes.
What problems is the product solving and how is that benefiting you?
LogicMonitor makes coding easier compared to AWS or Azure. Support is generally faster and it's easy to explain to DevOps.
Useful Monitoring, But Lacks Full Coverage
What do you like best about the product?
Easy to install, add devices and customize as per your needs
What do you dislike about the product?
Do not monitor all the required things from all the vendors
What problems is the product solving and how is that benefiting you?
Replaced the existing monitoring tool and providing more in-dept analysis
Reliable and Comprehensive Monitoring Solution
What do you like best about the product?
LogicMonitor is its comprehensive visibility and automation for IT infrastructure monitoring. The platform gives a unified view across cloud, on-premises, and hybrid environments, which makes troubleshooting much faster. Its intelligent alerting system reduces noise by focusing on actionable insights rather than flooding you with notifications Overall, LogicMonitor strikes a great balance between powerful analytics and user-friendly design, making infrastructure monitoring both efficient and proactive.
What do you dislike about the product?
Some of the advanced customization options (like creating complex dashboards or custom data sources) require scripting knowledge, which might not be ideal for non-technical users.
What problems is the product solving and how is that benefiting you?
LogicMonitor helps us proactively identify and resolve infrastructure issues before they impact end users. By providing real-time monitoring and intelligent alerts, it has significantly reduced downtime and manual troubleshooting, saving both time and effort for our IT team.
The platform’s detailed performance insights also support capacity planning and resource optimization, ultimately improving overall system reliability and efficiency.
The platform’s detailed performance insights also support capacity planning and resource optimization, ultimately improving overall system reliability and efficiency.
LogicMonitor: When AI Watches Your IT
What do you like best about the product?
What I like best about LogicMonitor is how it makes monitoring feel effortless. The AI-driven insights cut through the noise, so instead of drowning in alerts, I get clear, actionable information. It’s also great at giving end-to-end visibility across systems, which makes troubleshooting and performance tuning so much faster. Overall, it helps me focus less on chasing issues and more on actually improving operations.
What do you dislike about the product?
The setup can feel complex at first, and the UI could be more intuitive for new users.
What problems is the product solving and how is that benefiting you?
LogicMonitor helps us solve the problem of limited visibility and constant alert fatigue. With its AI-driven monitoring, we can see issues across our entire infrastructure in real time and even predict problems before they escalate. This has reduced downtime, sped up troubleshooting, and freed up the team to focus on improvements instead of firefighting. In short, it keeps our systems healthier and our workdays a lot smoother.
Great network monitoring tool with cloud integrations
What do you like best about the product?
SAAS platform. Lightening fast support and hybrid deployment. The oids are updated regularly and support for vendors that are not Available on other platforms
What do you dislike about the product?
The cost of the tool is a bit high and the integrations are somewhat complex to configure.
What problems is the product solving and how is that benefiting you?
This is our enterprise Network monitoring tool. The dashboards and customised alert history helps us track our network performance and site outages.
More than just SNMP polling
What do you like best about the product?
Ability to reach into customer environments using probes rather than port forwarding. It's customisable alerts are extrememly helpful
What do you dislike about the product?
The interface is exremely cluttered. It is difficult to navigate until you become familiar with its view.
What problems is the product solving and how is that benefiting you?
Logic monitor bridged the gap that we had between our SIEM and Desktop management system.
First time Logic Monitor user
What do you like best about the product?
Broad range of out-of-the-box features that allows both infrastructure and application monitoring.
Initial learning curve to get started is low. More advanced features require more time to get familiar with.
Ability to create custom modules
Initial learning curve to get started is low. More advanced features require more time to get familiar with.
Ability to create custom modules
What do you dislike about the product?
Application monitoring maturity can be improved.
Update frequency of modules not always following the latest available versions of systems/applications to be monitored.
Some feature limitation (for example maximum 15 Log pipelines)
Update frequency of modules not always following the latest available versions of systems/applications to be monitored.
Some feature limitation (for example maximum 15 Log pipelines)
What problems is the product solving and how is that benefiting you?
Standardize monitoring platform that can be used cross business unites and support teams
Single pane of glass/end-to-end view.
Single pane of glass/end-to-end view.
LogicMonitor review
What do you like best about the product?
No need to install agents on every host.
What do you dislike about the product?
No "free tier"- can be expensive for small Teams
What problems is the product solving and how is that benefiting you?
Centralized view of our cloud infrastructure
Cloud Native Platform
What do you like best about the product?
Monitors on-prem, cloud, and hybrid environments.
Supports a wide range of technologies: servers, networks, containers, applications, cloud services (AWS, Azure), and more. No on-premises infrastructure needed.Fast to deploy and scale.
Supports a wide range of technologies: servers, networks, containers, applications, cloud services (AWS, Azure), and more. No on-premises infrastructure needed.Fast to deploy and scale.
What do you dislike about the product?
Heavily reliant on internet connectivity for cloud monitoring. Advanced features (like custom DataSources and LogicModules) may require training or scripting skills (e.g., Groovy, PowerShell, or Python).
Less appealing for air-gapped environments.
Less appealing for air-gapped environments.
What problems is the product solving and how is that benefiting you?
Its automation, wide technology support, and integrations make it a solid choice for enterprises. However, it may not be ideal for smaller teams with limited budgets or minimal scripting expertis
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