LogicMonitor Edwin AI
LogicMonitorReviews from AWS customer
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Logic Monitor continues to grow and succeed
What do you like best about the product?
We really love the intuitive administrative and monitoring interfaces as it makes the product easy to configure, use and understand. We also love that it is cloud based providing native alerts on many different channels.
What do you dislike about the product?
Pricing can make it difficult for smaller organizations to make the investment but there are many price breaks and incentives as you work with a greater number of interfaces and licenses.
What problems is the product solving and how is that benefiting you?
We have used LM in very powerful ways. Our first is to monitor our premise applications as well as the internal network. With connectivity being so crucial especially with all eyes on cloud applications, assuring that networks are streamlined is crucial. Additionally, we have used the flexibility of Logic Monitor to work in concert with other specialty monitoring applications that communicate with LM and leverage the alerting mechanisms. This has allowed us to do very effective proactive monitoring of applications and networks.
Great service for monitoring outages
What do you like best about the product?
Alerting capabilities are comprehensive and ensure my business does not experience any outages
What do you dislike about the product?
The frequent email alerts can at times be cumbersome.
What problems is the product solving and how is that benefiting you?
I am solving the problem of business interuptions.
The support team and account managers have been extremely helpful.
What do you like best about the product?
the support team has been very helpful and timely when we need them.
What do you dislike about the product?
We have some problems with the technology we use vs how licensing works going into the future.
What problems is the product solving and how is that benefiting you?
General monitoring of resources in our legacy environment and some cloud resources.
Great experience from initial engagement to rollout and running day to day
What do you like best about the product?
A modern and intuitive tool, that is light-years ahead of what we are replacing. Can support a wide range of skill sets from those that non-technical through to developers. Everyone that has interacted with it and used it has become a fan. With the out-of-the-box modules, we've often found issues that we didn't know existed before. The ability to adapt and tune it quickly, drop down into collectors to troubleshoot, and throw custom scripts to monitor something that is unique to our environment...all from a browser window, without having to drop into a development environment or even a shell (unless you want to) . Context-based help integrated in, and customer support that is top notch and willing to jump into a zoom to help you through a problem while you are working on it.
What do you dislike about the product?
I wish they had better support for legacy monitoring that requires the use of SNMP traps. No one likes dealing with traps, and SNMP traps need to be replaced with more modern mechanisms ASAP, but they are an unfortunate reality that is often required at least in the near-term and during migration from other platforms. Not having good capabilities here makes dealing with legacy applications and hardware adds friction to migration.
What problems is the product solving and how is that benefiting you?
We are using it to primarily monitor out network and infrastructure components. We are using it to modernize our monitoring capabilities, allowing centralized monitoring while also allowing individual SMEs and teams to customize and improve visibility as we go.
Very impressed so far
What do you like best about the product?
quick to configure and provides the level of monitoring we're looking for. From what I can see it also scales very quickly without a lot of over head.
What do you dislike about the product?
we seem to be having a lot of meetings and wasted time. our current sales team is not technical enough in my option. We have to wait for days to receive answers to technical questions.
What problems is the product solving and how is that benefiting you?
we have several gaps in our current monitoring solution. we're hoping to fill those gaps with LogicMonitor.
Recommendations to others considering the product:
I would absolutely recommend LogicMonitor. We're currently using nagios, zabbix and nimsoft and we're hoping to replace those monitoring tools with LogicMonitor.
Excellent value for product
What do you like best about the product?
One flexible Dashboard. Easy implementation.
What do you dislike about the product?
Nothing i haven't seen that we dislike thus far.
What problems is the product solving and how is that benefiting you?
Centralized Dashboard and alerting of our global infrastructure
Great product
What do you like best about the product?
It sends us critical alerts, easy to use
What do you dislike about the product?
Sometimes settings are tricky to find, so
What problems is the product solving and how is that benefiting you?
monitor our business critical systems
Excellent product and even better support
What do you like best about the product?
Logic Monitor is quick and easy to set up. The collector agent is fairly light and doesn't take up many resources. Logic Monitor provides very useful monitoring with lots of detail that is archived. Looking up past data is also very easy to do, you just have to change the date range. There are a ton of additional features and configuration potential, we've probably just barely scratched the surface of Logic Monitor's full potential! A huge plus for us has been the support has always been great when I reach out for assistance and is very quick. The support techs are very knowledgeable and escalation is quick when needed. The site is always quick and responsive.
What do you dislike about the product?
Some network devices do not have full data supported yet so you might get limited data and reporting, but new datasources are being added all the time. You can also submit requests for devices to be added, which I have done a few times and actually got the devices added.
There is a lot to Logic Monitor so there is a bit of a time investment if you want to get the most out of it. But again, their support is great and can help you get things up and running quick if needed.
There is a lot to Logic Monitor so there is a bit of a time investment if you want to get the most out of it. But again, their support is great and can help you get things up and running quick if needed.
What problems is the product solving and how is that benefiting you?
We needed accurate monitoring of ours and our customer's devices with long-term archiving and configuration backups. Getting easy access to historic data and seeing it in nice graphs was definitely a plus for us so we can easily show a customer the data too.
Recommendations to others considering the product:
Try to get a demo of the product and give it a spin! It's easy to get set up and very useful!
it is very easy to use, user friendly, and you get alot of features out of it.
What do you like best about the product?
i like the facet that i can have multiple alarms viewd all in one location instead of having multiple applications
What do you dislike about the product?
the app can be a little more like the web gui
What problems is the product solving and how is that benefiting you?
indepth analysis of databases and servers health. this saves time also as monitoring can be done remotely
Recommendations to others considering the product:
you can remotely monitor from anywhere and have servers, network, database and also automation of ticket creation done using this tool.
Very functional, rather expensive, not intuitive, poor reporting
What do you like best about the product?
Comprehensive monitoring and alerting options. This one tool can do what you may need 4-6 tools to do. Alert tools are good.
What do you dislike about the product?
Reporting is difficult. Setup and administration of new devices is not intuitive. Expensive
What problems is the product solving and how is that benefiting you?
Does a good job covering multiple monitoring requirements, network, server, storage, facilities, virtual hosts. Also incorporates an SMS alert which some systems don't offer
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