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Reviews from AWS customer

9 AWS reviews

External reviews

1,954 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Non-Profit Organization Management

Works well, feels secure, considering paying for premium

  • August 02, 2016
  • Review provided by G2

What do you like best about the product?
When every website has different password requirements, it's obviously a pain to remember which password you've used where. Not to mention that it is bad to reuse passwords. Last pass very helpfully keeps a bank of my passwords, which in most cases are inserted with just one click using the chrome plugin.
What do you dislike about the product?
Sometimes stumbles on certain websites, given the layout of their username/password prompts. I am currently limited to just one device, but understand that cross-platform support is a key draw for their paid plan, so I guess I'm getting what I pay for. Interface can feel a little clunky, but not the worst.
What problems is the product solving and how is that benefiting you?
It saves me time and energy. Were I to pay for the premium version, it would increase business security, enabling me to generate unique/changing passwords for all sites.
Recommendations to others considering the product:
Absolutely worth checking out, whether your goal is to improve security or just make your life simpler.


    Medical Practice

Last pass

  • July 31, 2016
  • Review provided by G2

What do you like best about the product?
It remembers everything but very discreet. Difficult to view by just glance.
What do you dislike about the product?
Ask about sign on everytime. Consistent remknders and pop ups
What problems is the product solving and how is that benefiting you?
Security.


    Janna G.

Still trying to figure it out.

  • June 22, 2016
  • Review provided by G2

What do you like best about the product?
As an agency we have to secure all our clients passwords and logins information - plus we have to be able to securely share access with our team members, without revealing the actual password. This has been great for that. We can create client directories / folders and share all or some of the sites.
What do you dislike about the product?
Ok - here is the real deal - I still, after several years - have to have somebody on my team help with setting up the folders (vaults). Getting help through customer service has deemed itself to be an impossible task.
What problems is the product solving and how is that benefiting you?
Ensuring that our client's information is secure is number one. Second is making it easy for our entire team to quickly and efficiently make changes and updates to websites, social sites and even our own CRM systems and tools. LastPass is a sigh of relief.
Recommendations to others considering the product:
Set this up correctly the first time - it will save you a massive headache later! The app on android devices works way better than on iOS.


    Keely Q.

Incredibly helpful

  • June 17, 2016
  • Review provided by G2

What do you like best about the product?
I love that I only have to remember one password, as long as I remember to enter my passwords into the system. It's also great for business to be able to share passwords among the organization.
What do you dislike about the product?
The interface feels quite glitchy and isn't always the most user friendly.
What problems is the product solving and how is that benefiting you?
We manage multiple accounts and are able to use Lastpass to keep login information for all of them easily accessible.
Recommendations to others considering the product:
LastPass is definitely a great solution to the problem of forgotten passwords.


    Peter K.

Great Password managing tool

  • June 15, 2016
  • Review provided by G2

What do you like best about the product?
The ability to sort and organize ALL passwords and generate random ones.
What do you dislike about the product?
The persistent drop down for saving new passwords.
What problems is the product solving and how is that benefiting you?
Sharing login info for service accounts, promoting good IT security habits.
Recommendations to others considering the product:
Organize all passwords. All configure master password recovery. Download the mobile app as well.


    Robert C.

LastPass is smarter than you when it comes to securing passwords

  • June 07, 2016
  • Review provided by G2

What do you like best about the product?
LastPass is relatively inexpensive even if using the premium features of sharing and having data available via mobile devices. The Security Challenge tool is a nice way of reminding you to change old PWs and look for duplicates. The password generator includes options to include/exclude characters and the copy/paste username/password functions. It took a while to convert my passwords into LastPass as I chose to do it in one sitting (deleting saved PWs from Chrome) but you could do it gradually through LastPass's offer to remember to save password function.
What do you dislike about the product?
There are several instances where updating a password does not "save" in the app. There are on-screen indicators that prompt you to make changes or confirm changes but doesn't seem to "take" 100% of the time. The workaround is to go into the vault and grab the password it should be and manually change the PW from the website.
What problems is the product solving and how is that benefiting you?
Password and PII security. In addition to passwords, I've included banking information and form fill information. I'm also using secure notes to keep other records.
Recommendations to others considering the product:
Make sure you have LastPass installed in the browser as well as on a mobile device. There are some instances where it is faster to pull the PW from the phone and manually enter than to install on a guest computer. The software and the app remember your master password until you restart the device or manually logout.


    Higher Education

Director Product Management

  • April 28, 2016
  • Review provided by G2

What do you like best about the product?
Simplified Sign On to multiple apps and programs
What do you dislike about the product?
Setup was a bit confusing and how to maintain thereafter.
What problems is the product solving and how is that benefiting you?
Multiple applications used here at our company. SSO/Simplified sign on is of value.
Recommendations to others considering the product:
None ... thanks.


    Food Production

Last Pass Review

  • April 12, 2016
  • Review provided by G2

What do you like best about the product?
Saves a lot of effort with websites requiring different password styles (e.g. 1 num 1 lower case etc).

Furthermore it attempts to increase the overall security of your accounts.
What do you dislike about the product?
Encourages each password to be different which makes it hard to ever stop using it. Also, should this be cracked all passwords would be lost
What problems is the product solving and how is that benefiting you?
Saves a lot of time when logging in (automatic logging in)


    Bryce M.

LastPass is great for working with a lot of clients.

  • April 11, 2016
  • Review provided by G2

What do you like best about the product?
I love that I can safely share usernames and passwords for clients and easily access them. I used to email usernames and passwords with clients and that is a scary practice.
What do you dislike about the product?
I really don't think the autologin feature works all that well. I usually have to just reveal the password and copy and paste it into a new window. Not a big deal, but could be fixed.
What problems is the product solving and how is that benefiting you?
I run an agency and we often use usernames and passwords of our clients for their websites, analytics, or other business functions. I love being able to easily recall their information without searching through email, saving it in a google doc, or asking them for their information again. It is also very easy to share information with other members of my team.
Recommendations to others considering the product:
Start using it now. The sooner you use Last pass the better off you will be as you will have everything saved that you need. I often need passwords that I used from a year ago and I save time and potential embarrassment by checking my LastPass instead of emailing them again. Super simple and easy to use and share across an internal team.

Heads up that the autologin rarely works for me as I usually have to manually copy and paste the username and password into the login fields of the given website, but this is a minor hiccup of an overall great tool. Can't go wrong with LastPass.


    Computer Software

Works well, but has interface issues

  • April 11, 2016
  • Review provided by G2

What do you like best about the product?
LastPass Enterprise is very reliable. I've never seen it have an outage of the 3 years I've been using it.

Its easy to create new entries and search for existing ones. When it works, the automatic login upon one-click in LastPass is awesome.

Being able to login from anywhere and access passwords.
What do you dislike about the product?
The interface is going through a tablet crisis. With the introduction of LastPass 4, the GUI was made specifically for touch devices, which as a sysadmin who doesn't operate on any touch devices, it makes the interface too bloated. Luckily you can switch back to the LastPass 3 interface.

Some of the features are too hidden, such as editing and creating enterprise groups.

There doesn't seem to be a checkbox for removing the "Would you like to save this password" box when logging into somewhere it doesn't recognize. This can be annoying.
What problems is the product solving and how is that benefiting you?
Shared passwords amongst an engineering team.

Not having to maintain some sort of encrypted password file locally or on shared storage.
Recommendations to others considering the product:
Use the LastPass 3 interface if you are going to use it on non-touch devices.

Setup early on a structure of permissions and groups.