What do you like best about the product?

- Releases features quickly
- Slack integration for access requests and approval alerts
- Have a lot of out-of-the-box integrations
- Admin UI is straightforward and user friendly
- Incredibly flexible for all different types of permission approval requirements
- The account management team is responsive and considers feedback for product development and releases
- It is an excellent timed access tool for maintaining a less-privileged access model, and it also helps save money on license costs for those systems where usage is high for short amounts of time
- Automates access management, saving countless hours on manual provisioning tasks

What do you dislike about the product?

Some of the integrations are still in the early stages of development, so there are some occasional issues with the connections and configurations. Permission management is super complex and so they have built a product that is extremely flexible to manage the complexity. In order to get the most out of the product, you will need admins to commit to learning how to configure it.

What problems is the product solving and how is that benefiting you?

- Managing a least-privilege access model
- Provisioning of licenses for short-term use
- Recorded access reviews for compliance purposes
- Automating access requests and permission granting