Empuls
XoxodayReviews from AWS customer
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Recommend to every company to use Xoxo for employees benefits
What do you like best about the product?
It has been a good experience with Xoxoday. The immediate response from customer support is very much appreciateable.
What do you dislike about the product?
there is nothing much I really dislike. Its very much user friendly.
What problems is the product solving and how is that benefiting you?
It is pretty good choice for organizations to reward its employee where they can choose various platforms to redeem their rewards.
very easy to use and very handy to connect with your peers
What do you like best about the product?
That it always keeps me informed about the upcoming events
What do you dislike about the product?
The option for not getting notifications for all events
What problems is the product solving and how is that benefiting you?
connecting with peers
Smooth and Exciting
What do you like best about the product?
The variety of vouchers is really impressive. The segregation based on categories helps in easy navigation. The customer support service is also very quick in providing resolutions to any queries.
What do you dislike about the product?
The helpline number mentioned on the portal was not accessible. It would be really convenient to have a customer support number. I used the helpline email to reach out to support team
What problems is the product solving and how is that benefiting you?
Great way for rewards and recognition. Flexibility to use reward points to purchase vouchers across variety of categories
Recommendations to others considering the product:
Great platofrm
Terrible first experience. Good customer service
What do you like best about the product?
The agents were helpful and hands-on on my case where the voucher I have didn't get recognized by the merchant. I wasn't interested to use the same voucher with the same merchant anymore. I'm glad that there was a workaround and I was offered Grabfood vouchers instead.
What do you dislike about the product?
Based on my personal experience, I dislike that there doesn't seem to be a direct communication between the merchant and voucher provider. In cases like mine where the voucher did not seem to work, the merchant could have reached out to the voucher provider to further confirm and not just leave it where the customer would have no choice but not to use the voucher anymore. It's just very upsetting and traumatic for a first time user.
What problems is the product solving and how is that benefiting you?
Not sure about this question, but I was redirected here from our Rewards team for the customer service assistance on my case. Experience-wise, the timeline and support were satisfactory.
XoXo - Quick and easy
What do you like best about the product?
Multiple options are available to redeem
What do you dislike about the product?
Nothing as of now. Things are pretty good.
What problems is the product solving and how is that benefiting you?
End consumers may get more options to use voucher
Great R&R
What do you like best about the product?
An engaging platform for feedback mechanism.
What do you dislike about the product?
I am not sure if the survey is sent out to every customer, else there will be data skewed.
What problems is the product solving and how is that benefiting you?
Great tool
Excellent experience
What do you like best about the product?
The offers are great also I liked how the support is efficient. I was facing issue they helped me resolve it quickly
What do you dislike about the product?
They can introduce more offers from other categories.
What problems is the product solving and how is that benefiting you?
I am solving problems to get coupons for shopping
Empuls is proactive app needs some more improvement factors
What do you like best about the product?
The ability to connect with people. Timely sends notification during employee appreciation via outlook which is very helpful. Its quite useful compared to other apps.
What do you dislike about the product?
I had to struggle to get the gift card verified. Empuls need to provide a QR code or barcode while sending the gift coupons. Also need to give detailed rules that are needed along with the coupon. Most shops have their app for redeeming/verifying the validity of the coupons that also need to be mentioned while sending the gift cards via mail
What problems is the product solving and how is that benefiting you?
Empuls is a comprehensive way to bring more awareness to people's achievements in the company. There are many companies in the gift card section which is great.
Recommendations to others considering the product:
Its a great website for employee recognition and achievements. Great way to connect with people.
Excellent medium for overall interaction
What do you like best about the product?
The ease of usage of the structure to manoeuvre events.
What do you dislike about the product?
too many notifications are bombarded. They should be clubbed as per needed
What problems is the product solving and how is that benefiting you?
Ease of attention towards other colleagues and employees of the organisation
Recommendations to others considering the product:
Good Product. Definitely the new gig
Satisfied service
What do you like best about the product?
Customer service is great very helpful for individuals.
What do you dislike about the product?
No problems were faced as of my experiences.
What problems is the product solving and how is that benefiting you?
Good platform to redeem rewards.
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