I used Keeper primarily for password and credential management. It was used on my team of about one hundred people. The solution helped in managing credentials efficiently and securely.
Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
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One of the best password managers on the market
What do you like best about the product?
- Folder management
- Enterprise user management. Gives the best control over management of employee movement out of any password manager I have tested
- Audit capabilities are extremely detailed and can easily be sent to an external SIEM/logging service via logging integration
- External sharing is extremely useful as a secure way of sharing temp passwords and other secrets with external users
- Free family subscription for business users is a huge plus
- SSO implementation and provisioning is easy to set up
- Enterprise user management. Gives the best control over management of employee movement out of any password manager I have tested
- Audit capabilities are extremely detailed and can easily be sent to an external SIEM/logging service via logging integration
- External sharing is extremely useful as a secure way of sharing temp passwords and other secrets with external users
- Free family subscription for business users is a huge plus
- SSO implementation and provisioning is easy to set up
What do you dislike about the product?
- PAM/remote access requires a gateway, there's no agent based solution which can make architecture difficult/messy depending on the environment and network access controls in place. Also means an additional dedicated box required to run yet another piece of software, rather than just deploying a package via SCCM or similar
- You can't move an existing, non-shared folder structure into a new/existing shared folder. Each record must be moved individually and the folder structure re-created inside the shared folder. This can be time consuming if you didn't use a shared folder to begin with.
- You can't move an existing, non-shared folder structure into a new/existing shared folder. Each record must be moved individually and the folder structure re-created inside the shared folder. This can be time consuming if you didn't use a shared folder to begin with.
What problems is the product solving and how is that benefiting you?
Keeper allows us to easily manage all company secrets in one place, automatically rotate secrets easily, remotely access servers securely - removing the need for legacy solutions like VPN's, and guarantees that we always have control over who can access what
Great Option for Business AND Home Use
What do you like best about the product?
Keeper is easy to use out of the box, and easy to configure options when using a business or enterprise account. The free "Family Account" for users while they are part of a business account is a great incentive to get people to treat all their passwords securely and the numerous browser plugins / mobile app allows for pre-fill of passwords so they are essentially set and forget.
A number of additional configuration options have been added in the 3 years we have been a business customer, which have made security around sharing passwords even better. The support team have always been helpful when required.
Usage reporting in the administration console is very helpful to understand who is using the platform, and how, as well as consolidated reporting on weak / potentially compromised passwords.
In all after using Keeper for Business and home use for the past 7 years, I'm happy with what it brings to the table.
A number of additional configuration options have been added in the 3 years we have been a business customer, which have made security around sharing passwords even better. The support team have always been helpful when required.
Usage reporting in the administration console is very helpful to understand who is using the platform, and how, as well as consolidated reporting on weak / potentially compromised passwords.
In all after using Keeper for Business and home use for the past 7 years, I'm happy with what it brings to the table.
What do you dislike about the product?
Unfortunately you cannot manage common business administration tasks like password resets due to Keeper's security approach. This can be negated by configuring SSO if your plan allows for it, however this, too, is somewhat of a cumbersome configuration compared to many other applications but well worth the security it provides.
What problems is the product solving and how is that benefiting you?
Secure password storage for individuals, centralised password management for shared accounts and the ability to create one-time shared links for third parties when providing things like API keys, etc. that should be transferred securely.
Keeper works well for our Mid Size Enterprise
What do you like best about the product?
It's pretty easy to use, adoption is not that difficult and once the light goes on for people and they get it, and stop using spreadsheets, they like it and more importantly they use it. Also, any employee with a license also gets a separate home use license.
I also like the way we can share passwords among the team, store MFA tokens in keeper instead of tying them to one persons phone.
I also like the way we can share passwords among the team, store MFA tokens in keeper instead of tying them to one persons phone.
What do you dislike about the product?
A minor issue, but the keeper icon that appears in password boxes on web pages covers the little eye icon to see the password. It's mildly annoying. You can still tab and get to that icon, but really they should move it.
What problems is the product solving and how is that benefiting you?
Securely storing and sharing passwords and MFA tokens
Efficient credential management enhances security and productivity
What is our primary use case?
What is most valuable?
Credential management was a significant advantage of Keeper. The ability to share credentials easily and securely was a big improvement. Previously, sharing passwords and credentials through email and teams was a problem. It resulted in notable productivity gains and increased security. We also used Keeper to block or handle non-standard sites that were not allowed, enhancing our control.
What needs improvement?
There is no improvement needed. Everything was good, and it was perfect for my needs.
For how long have I used the solution?
I worked with Keeper until about September last year, which is almost six to seven months since I stopped using it.
How are customer service and support?
I contacted Keeper support a couple of times. It was perfect, and I had no reason to complain.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup took about a week or so, but once that was done, extending it took less than a couple of hours. Despite some initial back and forth, the setup process was fairly easy overall.
What was our ROI?
Use of Keeper was worth the money. From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
What's my experience with pricing, setup cost, and licensing?
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
What other advice do I have?
For my use case, Keeper was a perfect nine.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Excellent Password Manager for Enterprise
What do you like best about the product?
Ease of storing personal passwords alongside team passwords
What do you dislike about the product?
Very small downside, having to log into it every day is the only point of friction
What problems is the product solving and how is that benefiting you?
The need for users to keep passwords written down
Can use unique complex passwords for each platform
Can use unique complex passwords for each platform
Keeper is a fantastic Enterprise grade Password keeper
What do you like best about the product?
It has a lot of features which are awesome for Devs and IT admins.
All kinds of different types of records, and even custom ones.
Great compliance reporting.
It even has an addon that allows secrets to be directly used/updated from GitHub or Azure Devops.
You can also use this to rotate pesky old school service account passwords and update.
All kinds of different types of records, and even custom ones.
Great compliance reporting.
It even has an addon that allows secrets to be directly used/updated from GitHub or Azure Devops.
You can also use this to rotate pesky old school service account passwords and update.
What do you dislike about the product?
I don't really have anything that I don't like
What problems is the product solving and how is that benefiting you?
A great way to store and share passwords in your organization.
Excellent Product.
What do you like best about the product?
It's a very easy to use, secure password manager, with built in two factor authentication capabilities, storage options, and the ability to share passwords externally with non-subscribed users.
What do you dislike about the product?
You cannot specify roles for users until they have registered.
What problems is the product solving and how is that benefiting you?
Secure password managment and storage for IT administrators
Keeper Password Manager
What do you like best about the product?
It is simple to use and very effective for managing passwords at scale.
What do you dislike about the product?
It works really well. I cannot think of anything I dislike about the service.
What problems is the product solving and how is that benefiting you?
Helping us to securely manage our corporate passwords at scale across the business.
Keeper - Does the Job
What do you like best about the product?
Easy password management for employees, it's easy to deploy to new employees
What do you dislike about the product?
Lack of password reset for admins and organization becomes difficult when you cannot drag and drop. I wish there was a bit more of a tutorial for new users
What problems is the product solving and how is that benefiting you?
Allows password management for employees
Feature rich password manager meeting all our business needs for password security and hygiene
What do you like best about the product?
The user interface is very simple and user friendly which has helped drive user adoption.
New features rolled out to the platform with no need for additional licensing
The recent addition of supporting MFA codes within the vault has been a huge benefit to us.
The Keeper team continually contact us to ensure we are getting the most from the platform, providing areas for optimization to ensure we fully deliver on ROI.
New features rolled out to the platform with no need for additional licensing
The recent addition of supporting MFA codes within the vault has been a huge benefit to us.
The Keeper team continually contact us to ensure we are getting the most from the platform, providing areas for optimization to ensure we fully deliver on ROI.
What do you dislike about the product?
The standalone application is noteably slower than the browser add-on.
We'd like to see a feature to allow you to archive records prior to deleting records. A further feature would be to have Keeper auto archive old records that have never been accessed or not accessed in a given ammount of years.
We'd like to see a feature to allow you to archive records prior to deleting records. A further feature would be to have Keeper auto archive old records that have never been accessed or not accessed in a given ammount of years.
What problems is the product solving and how is that benefiting you?
Eliminating unsactioned storage of compamy secrets, providing an audit trail on password utilization.
Features such as Security Audit reports, helping the security team easily identify week passwords, password reuse and password hygiene reports to better educate users
Secure file storage allowing the storage of certificates and keys within the vault.
Features such as Security Audit reports, helping the security team easily identify week passwords, password reuse and password hygiene reports to better educate users
Secure file storage allowing the storage of certificates and keys within the vault.
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