I used Keeper primarily for password and credential management. It was used on my team of about one hundred people. The solution helped in managing credentials efficiently and securely.
Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
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Keeper works well for our Mid Size Enterprise
What do you like best about the product?
It's pretty easy to use, adoption is not that difficult and once the light goes on for people and they get it, and stop using spreadsheets, they like it and more importantly they use it. Also, any employee with a license also gets a separate home use license.
I also like the way we can share passwords among the team, store MFA tokens in keeper instead of tying them to one persons phone.
I also like the way we can share passwords among the team, store MFA tokens in keeper instead of tying them to one persons phone.
What do you dislike about the product?
A minor issue, but the keeper icon that appears in password boxes on web pages covers the little eye icon to see the password. It's mildly annoying. You can still tab and get to that icon, but really they should move it.
What problems is the product solving and how is that benefiting you?
Securely storing and sharing passwords and MFA tokens
Efficient credential management enhances security and productivity
What is our primary use case?
What is most valuable?
Credential management was a significant advantage of Keeper. The ability to share credentials easily and securely was a big improvement. Previously, sharing passwords and credentials through email and teams was a problem. It resulted in notable productivity gains and increased security. We also used Keeper to block or handle non-standard sites that were not allowed, enhancing our control.
What needs improvement?
There is no improvement needed. Everything was good, and it was perfect for my needs.
For how long have I used the solution?
I worked with Keeper until about September last year, which is almost six to seven months since I stopped using it.
How are customer service and support?
I contacted Keeper support a couple of times. It was perfect, and I had no reason to complain.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup took about a week or so, but once that was done, extending it took less than a couple of hours. Despite some initial back and forth, the setup process was fairly easy overall.
What was our ROI?
Use of Keeper was worth the money. From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
What's my experience with pricing, setup cost, and licensing?
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
What other advice do I have?
For my use case, Keeper was a perfect nine.
Excellent Password Manager for Enterprise
What do you like best about the product?
Ease of storing personal passwords alongside team passwords
What do you dislike about the product?
Very small downside, having to log into it every day is the only point of friction
What problems is the product solving and how is that benefiting you?
The need for users to keep passwords written down
Can use unique complex passwords for each platform
Can use unique complex passwords for each platform
Keeper is a fantastic Enterprise grade Password keeper
What do you like best about the product?
It has a lot of features which are awesome for Devs and IT admins.
All kinds of different types of records, and even custom ones.
Great compliance reporting.
It even has an addon that allows secrets to be directly used/updated from GitHub or Azure Devops.
You can also use this to rotate pesky old school service account passwords and update.
All kinds of different types of records, and even custom ones.
Great compliance reporting.
It even has an addon that allows secrets to be directly used/updated from GitHub or Azure Devops.
You can also use this to rotate pesky old school service account passwords and update.
What do you dislike about the product?
I don't really have anything that I don't like
What problems is the product solving and how is that benefiting you?
A great way to store and share passwords in your organization.
Excellent Product.
What do you like best about the product?
It's a very easy to use, secure password manager, with built in two factor authentication capabilities, storage options, and the ability to share passwords externally with non-subscribed users.
What do you dislike about the product?
You cannot specify roles for users until they have registered.
What problems is the product solving and how is that benefiting you?
Secure password managment and storage for IT administrators
Keeper Password Manager
What do you like best about the product?
It is simple to use and very effective for managing passwords at scale.
What do you dislike about the product?
It works really well. I cannot think of anything I dislike about the service.
What problems is the product solving and how is that benefiting you?
Helping us to securely manage our corporate passwords at scale across the business.
Keeper - Does the Job
What do you like best about the product?
Easy password management for employees, it's easy to deploy to new employees
What do you dislike about the product?
Lack of password reset for admins and organization becomes difficult when you cannot drag and drop. I wish there was a bit more of a tutorial for new users
What problems is the product solving and how is that benefiting you?
Allows password management for employees
Feature rich password manager meeting all our business needs for password security and hygiene
What do you like best about the product?
The user interface is very simple and user friendly which has helped drive user adoption.
New features rolled out to the platform with no need for additional licensing
The recent addition of supporting MFA codes within the vault has been a huge benefit to us.
The Keeper team continually contact us to ensure we are getting the most from the platform, providing areas for optimization to ensure we fully deliver on ROI.
New features rolled out to the platform with no need for additional licensing
The recent addition of supporting MFA codes within the vault has been a huge benefit to us.
The Keeper team continually contact us to ensure we are getting the most from the platform, providing areas for optimization to ensure we fully deliver on ROI.
What do you dislike about the product?
The standalone application is noteably slower than the browser add-on.
We'd like to see a feature to allow you to archive records prior to deleting records. A further feature would be to have Keeper auto archive old records that have never been accessed or not accessed in a given ammount of years.
We'd like to see a feature to allow you to archive records prior to deleting records. A further feature would be to have Keeper auto archive old records that have never been accessed or not accessed in a given ammount of years.
What problems is the product solving and how is that benefiting you?
Eliminating unsactioned storage of compamy secrets, providing an audit trail on password utilization.
Features such as Security Audit reports, helping the security team easily identify week passwords, password reuse and password hygiene reports to better educate users
Secure file storage allowing the storage of certificates and keys within the vault.
Features such as Security Audit reports, helping the security team easily identify week passwords, password reuse and password hygiene reports to better educate users
Secure file storage allowing the storage of certificates and keys within the vault.
Reliable and Secure Password Management
What do you like best about the product?
Keeper Password Manager makes storing and managing passwords effortless. The security features are top-notch, and the autofill function works smoothly across devices.
What do you dislike about the product?
The pricing is a bit high compared to some competitors, and the free version is limited. However, the premium features make it worth it.
What problems is the product solving and how is that benefiting you?
Ease of logging in and sharing login details across our organization.
Great Security and Convenience
What do you like best about the product?
Keeper Password Manager is extremely secure and user-friendly. It simplifies password management with strong encryption and reliable autofill.
What do you dislike about the product?
The subscription cost is on the higher side, and the free version has limitations. However, the premium features are worth it for the added security.
What problems is the product solving and how is that benefiting you?
Password sharing
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