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Reviews from AWS customer

1 AWS reviews
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External reviews

1,121 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Kipper B.

Great Way to Manage Secrets and Logins

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
We are a relatively small small company, but find it useful for both our developers and our other operations employees for a variety of reasons.

Primarily, it's integration with 0365 and compliance features.
What do you dislike about the product?
As an admin, I disklike that I cannot use SSO for login and the user needs to accept the invite before they can be added to groups.

The cost has gone up 250% since we signed up 2.5 years ago.
What problems is the product solving and how is that benefiting you?
Allows users to share secrets amongst their team and keep configurations in a secure location.


    Non-Profit Organization Management

Great product for organizational password management

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
We have been using Keeper for about 5 years now, and recent improvements have only made the product better. As an enterprise customer, it is easy for us to manage users, transfer passwords for departing users, and share team passwords and key information securely. Managing users is effortless, and customer service has been fantastic. The ability to use Keeper records to create and store MFA codes has been a game-changer for our staff as well. Recent updates to permissions have also made it much easier to manage so that tech admins have access to all passwords and the ability to edit, while team managers also have access to their shared folders to manage sharing and records.
What do you dislike about the product?
The only challange we have is when we create a "shortcut" to a password record so it is shared in additional folders - there is no way to know that record is linked to another record. We get that these are seen as individual records by keeper, but by creating a shortcut, updating one record updates all the related shortcuts. it would be super helpful to be able to somehow see that a record is a shortcut of another (or not) to ensure records are tied together propertly.
What problems is the product solving and how is that benefiting you?
All org related passwords are stored in a single place. Passwords that are shared by teams are easily accessible and we can update passwords without it impacting team members since they always have the right password in the record. It allows us to enforce MFA by using the code generator in records, and it also provides us with reports on password strenght so we can work with staff who need to update their passwords to be stronger.


    Biotechnology

Keeper Password Management Platform

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use but with enterprise capabilities.
What do you dislike about the product?
Separate costing out of additional modules/features
What problems is the product solving and how is that benefiting you?
Enterprise password management for company


    Accounting

Simple and Flexible

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
Keeper is quite simple for end users to get accustomed to without doing so at the expense of functionality.
What do you dislike about the product?
Being so flexible means that the initial configuration can be a bit more complex than other platforms. Their documentation is top notch though.
What problems is the product solving and how is that benefiting you?
providing our staff with centralized secure password management


    Computer Networking

a happy user

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
Security and integrity with browsers and simplicity.
What do you dislike about the product?
the servers and data is located only in the US.
What problems is the product solving and how is that benefiting you?
password management


    Consulting

Necessary for daily use

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
the password generation, and all of the customization of those passwords. once it has been deployed our users say that they use it daily.
What do you dislike about the product?
When creating an account the password field will glow green regardless of if the password is up the specified password requirements for our organization.
What problems is the product solving and how is that benefiting you?
We are no longer reusing passwords, and have noticed that users are more inclined to use complex passwords since they don't need to memorize them.


    Leisure, Travel & Tourism

I have used keeper for many years and it has been easy to use and feature rich.

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
It integrates with all my devices and makes keeping passwords up to date very easy.
What do you dislike about the product?
There are a few times when the suggesting next to the password prompt has gotten in the way when trying to type passwords.
What problems is the product solving and how is that benefiting you?
Its helping with making accessing sensitive data much easier and security.


    Computer Software

Secure, Easy-to-Use, and Packed with Enterprise Features

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
Keeper stands out for its exceptional ease of use and robust security features. The intuitive user interface makes password management accessible to all users, regardless of technical proficiency. I especially appreciate the secure vault that allows organizing credentials with folders and record types. The browser extension is highly responsive and works seamlessly across major browsers, autofilling credentials reliably. Keeper's Zero-Knowledge architecture gives peace of mind that data is encrypted and stored securely. In an enterprise setting, I found the policy enforcement, user provisioning (with SCIM), and detailed reporting tools extremely helpful for compliance and audit readiness. The ability to securely share credentials within teams without exposing plaintext passwords is another major advantage.
What do you dislike about the product?
While Keeper is an excellent platform overall, there are a few areas where it could improve. The initial setup, especially for enterprise integrations (e.g., with SSO and SCIM), requires some technical effort and documentation could be more detailed for specific edge cases. Mobile app syncing occasionally lags behind updates made on the desktop version, although this has been rare. Also, the admin panel/dashboard occasionally lags.
What problems is the product solving and how is that benefiting you?
After implementing Keeper Password Manager we could block the ability of our users to store passwords in the browsers.


    Manufacturing

Good security, OK UX

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
Keeper has great security and pretty good enterprise features. Setup is simple, importing from other password managers is quick and painless.
What do you dislike about the product?
The main issue I have is the browser extension. I get constant complaints from users stating the extension gets in the way more than it helps and that it just don't work properly on some sites. I will give credit to Keeper though, they are constantly improving the extension.
What problems is the product solving and how is that benefiting you?
Keeper helps get our end users away from writing passwords down and/or re-using them. It also helps us pinpoint when a user has a bad password.


    Luca Maximilian D.

Using Keeper as the password management solution for my Fintech

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
It allows us to manage access to password - we are a highly distributed and digital company so this is crucial. It is very easy to access and setup.
What do you dislike about the product?
Sometimes employees do not store their passwords correctly and the wrong people have access to passwords.
What problems is the product solving and how is that benefiting you?
Password management and access across the organization