Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
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Keeper is a great password manager service
What do you like best about the product?
User friendly, ability to access the application. Can be done via browser widget, web portal, mobile app or desktop app. It allows the ability in the work environment to share passwords securely without actually letting the other users know what it is. The application being able to be that 2fa/mfa option is very nice as well. Not having to dig out the key fob, or go into a mobile app to grab the code, its right there in Keeper. This ability makes it more conveinent for when users change devices, don't have to "re key" accounts, its cloud based, follows you where you need to go.
What do you dislike about the product?
Sometimes using allowing Keeper to assist in updating a password within the browser is hit or miss. It could be user error, but don't always get the password process correct, and then I have to reset the password because the one keeper has isn't working.
What problems is the product solving and how is that benefiting you?
Securely storing passwords, both for IT department and end users. The convenience of the MFA/2FA ability is very nice as well.
Zero Trust Security Gives Peace of Mind
What do you like best about the product?
I appreciate its strong focus on zero trust security. As an organization admin, I feel assured that our records are well protected against both internal and external threats. The deployment process across my tenant was also straightforward and uncomplicated.
What do you dislike about the product?
Occasionally, the browser extension mistakenly identifies certain entry fields on websites as login fields. When this happens, its icon appears and ends up blocking my ability to type, clear, or edit text in those fields. Also, Keeper should have some automatic functionality to disable auto fill from MS edge or Chrome once the extension is installed.
What problems is the product solving and how is that benefiting you?
Keeper password manager offers a reliable way for us to store sensitive credentials and share them securely within our organization.
Essential for IT Admins—Keeper is secure, scalable, and smart
What do you like best about the product?
As an IT Systems Administrator, I’ve tested and deployed several password management solutions, and Keeper stands out as the most secure and user-friendly platform I’ve worked with.
What I like best is Keeper’s zero-trust, zero-knowledge architecture—it ensures that even Keeper can’t access our vaults.
One personal experience that really highlighted Keeper’s value: we had a situation where a team member left unexpectedly, and we needed to quickly revoke access and reassign credentials. With Keeper’s role-based access controls and audit logs, I was able to do this in minutes. The admin console gave me full visibility and control, and the transition was seamless.
Upsides of using Keeper:
-Cross-platform compatibility
-Secure sharing: Vault-to-vault sharing and emergency access are perfect for team collaboration.
-Compliance-ready: Keeper helps us meet security standards like GDPR.
-Scalable for teams: Easy onboarding, AD integration, and centralised management.
I highly recommend it to any IT professional or organisation serious about protecting their credentials.
What I like best is Keeper’s zero-trust, zero-knowledge architecture—it ensures that even Keeper can’t access our vaults.
One personal experience that really highlighted Keeper’s value: we had a situation where a team member left unexpectedly, and we needed to quickly revoke access and reassign credentials. With Keeper’s role-based access controls and audit logs, I was able to do this in minutes. The admin console gave me full visibility and control, and the transition was seamless.
Upsides of using Keeper:
-Cross-platform compatibility
-Secure sharing: Vault-to-vault sharing and emergency access are perfect for team collaboration.
-Compliance-ready: Keeper helps us meet security standards like GDPR.
-Scalable for teams: Easy onboarding, AD integration, and centralised management.
I highly recommend it to any IT professional or organisation serious about protecting their credentials.
What do you dislike about the product?
I find this question really difficult. The only minor drawback I’ve encountered is that some advanced admin features require a bit of a learning curve, especially when configuring enterprise policies. However, Keeper’s documentation and support team are excellent, so it’s easily manageable.
What problems is the product solving and how is that benefiting you?
As an IT Systems Administrator, one of the biggest challenges we face is ensuring that passwords and sensitive access credentials are stored securely, shared appropriately, and rotated regularly. Before Keeper, people relied on spreadsheets and browser-based tools, which were risky, hard to audit, and not scalable. Keeper solved these problems by, centralising password management.
We've also noticed a reduction in password-related support tickets, users are less likely to forget or reuse weak passwords. What's more, it has enhanced auditability and compliance: Keeper’s reporting tools and logs help us meet internal audit requirements and external standards like GDPR. It also helps protecting against breaches and phishing.
The benefit to me and my organisation is peace of mind, operational efficiency, and a stronger security posture. It’s helped us reduce risk, save time, and improve collaboration across departments.
We've also noticed a reduction in password-related support tickets, users are less likely to forget or reuse weak passwords. What's more, it has enhanced auditability and compliance: Keeper’s reporting tools and logs help us meet internal audit requirements and external standards like GDPR. It also helps protecting against breaches and phishing.
The benefit to me and my organisation is peace of mind, operational efficiency, and a stronger security posture. It’s helped us reduce risk, save time, and improve collaboration across departments.
Great Browser Extension, But Password Saving Can Be Unreliable
What do you like best about the product?
I really like the browser extension and Keeper Fill.
What do you dislike about the product?
Sometimes it does not save my passwords, locking me out of my account the next time I try to sign in.
What problems is the product solving and how is that benefiting you?
Keeper helps alleviate the fears of employees using unsecure, easy to hack passwords.
Intuitive Password Manager with great features for the price
What do you like best about the product?
Find it to be an intuitive and user-friendly application for managing passwords. We use it organisation-wide to monitor passwords and share credentials (if needed). I find ability to share these passwords via folders or individually is really well built, also like the fact the otp/2fa can be setup very easily for each password. Also the Remote Broswer isolation is a good add-on to monitor your credentials online.
What do you dislike about the product?
The otp/2fa scanner only works via the desktop application. It would be great if they can fix this. The Admin console UI/UX is very bloated and not the easiest to navigate and understand password policies and set up organisation-wide. Also, we find it a bit challenging to reset passwords for users and in certain cases the users are not prompted for their backup codes or phrases. Customer support can be lacking sometimes.
What problems is the product solving and how is that benefiting you?
Password management across the organization
Easy and Secure Passwords, But Mobile Login Can Be Frustrating
What do you like best about the product?
The Keeper plugin is straightforward to use and generates highly complex passwords that offer strong security.
What do you dislike about the product?
Logging into multiple accounts on a mobile device can be frustrating at times.
What problems is the product solving and how is that benefiting you?
This tool enables me to create highly secure passwords and also assists in identifying any other passwords I have that might be weak.
Keeper Administrator Use Case
What do you like best about the product?
I really like how easy Keeper Password Manager is to use.
Level of security for our business and users.
Ease of integration with websites, using the Chrome plugin.
Level of security for our business and users.
Ease of integration with websites, using the Chrome plugin.
What do you dislike about the product?
Some features are locked behind premium plans or additional extras we need to pay for. Namely, Keeper Connection Manager
What problems is the product solving and how is that benefiting you?
Secure password management in such a large and diverse business
Straightforward Functionality, But Noisy UI Compared to 1Password
What do you like best about the product?
Straight forward but easy to setup. You can push groups from Okta into Keeper which is good.
What do you dislike about the product?
I find the UI to be noisey I am used to 1Password
What problems is the product solving and how is that benefiting you?
Password management and identifying if another tool is saving passwords.
Excellent Onboarding and Support with Comprehensive Training
What do you like best about the product?
Great Onboarding experience. Keeper Provided excellent documentation for integrations as well as a Onboading specialist that was able to provide training materials.
Our users also like the cross platform compatibility and ease of use.
Our users also like the cross platform compatibility and ease of use.
What do you dislike about the product?
Per-user cost could be lowered to allow for a wider user adoption.
What problems is the product solving and how is that benefiting you?
Meeting our Cyber Insurance requirements for secure password management and MFA.
Solid Password Manager with a little Room for Improvement
What do you like best about the product?
I like that Keeper works seamlessly across all my devices and includes an Edge browser extension for easy, secure logins anywhere.
What do you dislike about the product?
Additionally, the password reset process doesn’t always work smoothly — it can be confusing or glitchy at times, making it frustrating when you need to recover or update your account credentials.
What problems is the product solving and how is that benefiting you?
Securely storing and managing passwords. It keeps all of login information that is not SSO organized and protected in one place.
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