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Reviews from AWS customer

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External reviews

1,174 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Kyle D.

In the ultra competitive password manager market, Keeper earns their place

  • August 19, 2024
  • Review provided by G2

What do you like best about the product?
My favorite part of Keeper password manager would have to be their support. The few times we needed to engage their support, Keeper support has always been extremely quick to respond to any issues. Keeper also does a great job of documentation, which is really helpful for deploying this software in an enterprise environment. I also am happy with the Okta integration, as it allowed us to easily onboard/offboard users to the service vs. others which may not integrate with our IDP, making tracking licensing more difficult.
What do you dislike about the product?
I am overall pleased with Keeper, although I do wish more of the reporting was included in the base license vs. having to purchase additional licensing. Other than that, it has been a great product to use.
What problems is the product solving and how is that benefiting you?
Keeper password manager helps us solve the problem of non-privileged password management (We use a seperate system for privileged access management, but Keeper may allow this too). Keeper helps manage these passwords very easily, instead of needing to remember 20 different passwords, we only have to remember one really. We are also using Keeper for some users, in combination with windows hello, to help some employees go passwordless. They can use biometrics to log in to Okta, which they can then use to access Keeper since we have that integrated. With the combination of these two solutions, employees, if they want, do not have to actually remember any passwords now. This is very useful for those who are more frontline workers who do not have to use their computers on a daily basis, who may forget their password due to lack of use.


    Bryan A.

Simple and reliable protection for my passwords

  • August 19, 2024
  • Review provided by G2

What do you like best about the product?
What I like best about Keeper Password Manager is its robust security features combined with ease of use. The interface is intuitive, making it simple to store, manage, and retrieve passwords securely. The most helpful aspect is the autofill feature, which saves time by automatically entering login information across various websites and apps. Additionally, the ability to securely share passwords with trusted contacts is a significant upside, making collaboration safe and efficient. Keeper provides peace of mind, knowing that all my sensitive information is well-protected.
What do you dislike about the product?
One downside of Keeper Password Manager is that some advanced features, like secure file storage and dark web monitoring, require a premium subscription, which can be a bit pricey. Additionally, the initial setup, particularly for users who are less tech-savvy, can be slightly overwhelming. While the app is generally easy to use, occasional pop-ups promoting upgrades can be a bit intrusive. Overall, these are minor inconveniences, but they do affect the overall user experience
What problems is the product solving and how is that benefiting you?
Keeper Password Manager solves the problem of securely managing multiple passwords. It eliminates the need to remember or reuse passwords, reducing security risks. This benefits me by saving time and ensuring my accounts are protected


    Banking

Keeper Password Manager is the key to a secure network.

  • August 19, 2024
  • Review provided by G2

What do you like best about the product?
Keeper Password Manager gives you multiple ways to store and access your passwords. The extension in Chrome or other browsers is extremely useful. Additionally Keeper users a tool they call BreachWatch that monitors for your passwords found in data breaches.
What do you dislike about the product?
Keeper Password Manager can be a lot to take in for new users.
What problems is the product solving and how is that benefiting you?
Keeper enables us to generate secure passwords and keep track of any potential compromises that may occur online. It provides reassurance, as our users can create strong, random passwords with confidence. When our users rely on Keeper Password Manager, we feel less concerned about the risk of their passwords being compromised.


    Computer Software

An Excellent Choice to Manage Passwords in Organisations

  • August 19, 2024
  • Review provided by G2

What do you like best about the product?
Admin management, Password security
Autofill features are excellent
What do you dislike about the product?
implementing Azure SSO was difficult at first
What problems is the product solving and how is that benefiting you?
Helping in avoiding employees creating weak passwords and storing it in Browsers


    benno w.

Honestly keeper deserves 5 stars, however breachwatch of keeper is the big problem.

  • July 14, 2024
  • Review provided by G2

What do you like best about the product?
Very helpfull tool. Friendly to use. no problems at all. However....Breachwatch.
What do you dislike about the product?
Breachwatch of keeper does not scan the darkweb at all. I know that a password of mine is exposed on dark web. In breachwatch I do not get any attention about this, he just give a notification that the password is weak. According to the support people it is found on the dark web. Well, according my breachwatch it is not. The support team does not give any clear answers why my breachwatch does not report such breaches. It's a pitty. Cost money...does not work at all.
What problems is the product solving and how is that benefiting you?
They do not solve the breachwatch problem.


    Non-Profit Organization Management

Great password manager with lots of advanced features

  • June 01, 2024
  • Review provided by G2

What do you like best about the product?
Our org switched to Keeper after LastPass data breached and found it easy to migrate and manage users in Keeper. Features that have been working well for us:

- autofill for credentials
- easy to organize passwords in folders
- granular sharing permissions, including time-bound credential sharing options
- access to the "personal" version of Keeper included with the plan purchase
- passkey support

We are pretty happy with the product overall and appreciate continious innovation and support for more advanced features with every new release from the Keeper team.
What do you dislike about the product?
Nothing in particular, occasionally users encounter bugs with autofill functionality when trying to log into one of a cloud apps from a generic domain, i.e. login.salesforce.com intead of mydomain.my.salesforce.com
What problems is the product solving and how is that benefiting you?
Keeper is our primary solution for securely storing and sharing all employee passwords.


    Rachael B.

Helpful for securely sharing passwords

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
I like how Keeper allows me to securly share passwords and othe credentials with colleagues
What do you dislike about the product?
I would love it to integrate with more tools I regularly use
What problems is the product solving and how is that benefiting you?
Securly sharing passwords


    Adam B.

Best password manager available, especially for business.

  • May 15, 2024
  • Review provided by G2

What do you like best about the product?
Keeper has been doing this for a while so obviously as a password manager, it works great, but so do other password managers. What sets Keeper apart for me is its use in business. The ability to provide keeper to our employees and use it to manage passwords company wide, has helped us become far more secure than we used to be. No more reusing of passwords, no more easy to guess simple passwords, and VERY easy to share passwords between users with a SINGLE record for each account. Keeper has great support, including help with implementation and training (our biggest hurdle). It is also inexpensive AND they include for FREE access to personal Keeper accounts for each of our licensed users, as long as they are employed. Most users love to use Keeper right away and immediately see the benefits. Other users, I have found, have a tough time trusting their passwords to an application.
What do you dislike about the product?
Keeper isn't perfect and can at times be a little bit "fiddly" especially if you are not good about disabling other password managers within your OS or web browser. The browser extension, which is a must have utility, gets in its own way sometimes and you have to be careful with the auto-generate password feature as sometimes you can accept the password and use it on the site only to acciedently trigger Keeper to randomize the password again, losing the one you just used. Messing this up can result in having to immediately reset the password you just created and trying again.

Many of these issues can be avoided if you implement their best practices and take some time to read their knowledgebase articles.
What problems is the product solving and how is that benefiting you?
Our biggest issue with passwords are threefold. First, people use the same (or very similar) passwords across multiple accounts, this is against our company policy and a very bad habit in general. Keeper solves this by making it easy to setup unique passwords for each account that do not need to be memorized by the user. Next, most user passwords are far too simple and never get changed. Keeper fixes this problem by providing highly complex passwords for each record and identifying passwords currently in use that have been exposed in a data breach or are just too easily guessed. Third and final, Keeper eliminates the need for people to write down their passwords. Prior to using Keeper, I would find passwords stored in notebooks, sticky notes, written under keyboards; often times these passwords would be clearly labeled as "PASSWORDS" making it even easier to steal. The Keeper browser extension, combined with the app for smartphones makes writing down passwords and storing them insecurely a thing of the past.

A runner up to these three primary issues is the problem of sharing passwords for common accounts. In the past, users would share and store passwords for the same accounts, separately, resulting in problems when one user would change the password without notifying anyone else, even worse was when a person who had control of a password would leave the company. These, among many other problems have been resolved since implementing Keeper for Business.


    Bob L.

Room for improvement

  • May 15, 2024
  • Review provided by G2

What do you like best about the product?
Being able to share credentials with my colleagues securely and being able to save multiple accopunts and credentials per user and per site.
What do you dislike about the product?
Always asking me to login, asking me to login when already logged in, offering new passwords for site i already have creds for instead of logging me in, etc.
What problems is the product solving and how is that benefiting you?
We have literally thousands of endpoints to log into; without Keeper or a similar pword manager thisa would simply not be possible to do securely.


    Rob H.

Keeper has kept our business operating smoothly.

  • May 15, 2024
  • Review provided by G2

What do you like best about the product?
Having to only remember one password and that it is secure is life changing.
What do you dislike about the product?
The only issue I've run into is the program logging me out regularly even though I have the settings to not do that.
What problems is the product solving and how is that benefiting you?
With only having to remember one password, employees don't request password resets all the time, which has given our IT staff more time to complete projects