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External reviews

954 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Harri K.

Keeper is a great password / credential storage for a business of our size

  • August 20, 2024
  • Review verified by G2

What do you like best about the product?
Allows storage of multiple secret types (keys, credentials, files, etc).
The one time share function is a great way to manager throw away and temp credentials.
Allows you to psuh log events to conduct siem.
Intregration with MS Entra was simple.
We use this on a daily basis.
What do you dislike about the product?
I'd like to try out the keeper api solution but that's on another subscription tier. Otherwise keeper works great
What problems is the product solving and how is that benefiting you?
Keeper solves the hassle of remebering multiple passwords for web applications.
It promotes good security practices by allowing you to generate random complex passwords.


    Diondre D.

Comprehensive and Secure Solutions for Password and Secrets Management

  • August 20, 2024
  • Review verified by G2

What do you like best about the product?
Keeper Password Manager provides exceptional security with its strong encryption and easy-to-use interface. Its features, including password generation and secure sharing, are well-integrated and make managing credentials straightforward and reliable. We're also excited for the self destrucitng password cabability soon we've seen in the webinars!
What do you dislike about the product?
One downside is the lack of flexibility in API call plans. The jump between the 150k and 250k API call limits is quite large, and there is no option for a plan in between, which is an issue if you need, for example, around 200k API calls.
What problems is the product solving and how is that benefiting you?
Keeper Password Manager helps us avoid the risks of end users writing down passwords by securely storing them in one place. It also allows for safe sharing of passwords between teams and makes it easy to revoke access when employees leave or change roles with provisoning. This centralization and control enhance security and streamline our processes, benefiting me by keeping our credentials secure and our operations efficient.


    Banking

Hard to setup, but SCIM and SSO make it perfect

  • August 20, 2024
  • Review provided by G2

What do you like best about the product?
I love that I dont need to ever spend time managing keeper for my company. Everything is automated and secure. Tech support is happy to help in the implementation though, so its definitely achievable. Now my users are calling in less for password resets and are using more complex and unique passwords.
What do you dislike about the product?
Its hard to setup, but there is no getting around that for SSO and SCIM. Im glad that keeper allows use of these technologies.
What problems is the product solving and how is that benefiting you?
Users sharing passwords via email, and not being able to share MFA


    Jeff R.

Keeper Review

  • August 20, 2024
  • Review verified by G2

What do you like best about the product?
Ease of adoption for end users and administration.
What do you dislike about the product?
THe most complaints we get is when the website changes how it gets to the login page and then we have to add a second URL to the record to get the ID and PWD to populate correctly.
What problems is the product solving and how is that benefiting you?
Protecting credentials from bad actors.


    John C.

One of the top four options with great Enterprise features

  • August 19, 2024
  • Review verified by G2

What do you like best about the product?
Keeper is great in the enterprise due to its shared folders and team support so we don't have to share tons of individual records. The enterprise license that grants employees a free personal family plan is also a great selling point.
What do you dislike about the product?
The management interface isn't the greatest (really, all of the UX could improve; see Dashlane and 1Password) and autofill isn't nearly as good as Dashlane.
What problems is the product solving and how is that benefiting you?
Keeper helps our employees get out of the habit of reusing passwords across multiple sites and using weak passwords. It also supports passkeys which will be increasingly helpful as more sites adopt them.


    Drew J.

We Love Keeper

  • August 19, 2024
  • Review provided by G2

What do you like best about the product?
As an IT professional, I LOVE that Keeper is one of the most secure password managers on the market. It makes my life so much easier AND my accounts safer. Now I can implement long complex passwords without having to think about it. When we deployed Keeper at our company, our Managed Service Provider was so impressed with the program, that they implemented in their own office and recommend Keeper to all their clients. Deployment was easy with the help of the customer service team, they walked us through setting up Single Sign On on our server and create users. Within a couple days of using keeper we had fully integrated Keeper into our daily workflow.
What do you dislike about the product?
There is a hefty learning curve for novice users because there's a lack of consistency. Not all websites work well with Keeper and require extra clicks to input the login credentials. Password changes are the worst culprit of this inconsistency. I have found it more productive to train users on the logic behind the program, rather than asking them to complete steps x,y,z, in a specific order.
What problems is the product solving and how is that benefiting you?
Not only does Keeper help me create new, more complex passwords, it remembers them all and makes sure they get entered in the correct spot. I am no longer stressed about reusing passwords, or worring about password complexity. Most of all, the best part about Keeper, is that I don't know any of my passwords anymore and I don't HAVE to!


    Information Technology and Services

Can't seem to manage folders

  • August 19, 2024
  • Review provided by G2

What do you like best about the product?
It stores passwords and does MFA. That's
What do you dislike about the product?
Our company migrated from LastPass to keeper and it has been terrible. We imported all the passwords and the admins don't seem to have access to all of the folders we have to rely on whoever is the master of the folder to share out. It is very difficult to oversee and manage passwords
What problems is the product solving and how is that benefiting you?
It stores our passwords


    Financial Services

Perfect for the needs of our Users

  • August 19, 2024
  • Review verified by G2

What do you like best about the product?
Easy of use and setup. Keeper is intelliegent and knows when to save passwords. Our users have adapted very well.
What do you dislike about the product?
The sign in process can be annoying because it seems to ask for a log in a lot more than the settings are set for. This sometimes leave the user waiting for IT to get involved.
What problems is the product solving and how is that benefiting you?
Keeper is securing passwords for our users. Keeper is helping to monitor bad passwords and ensuring users are using complex passwords. Keeper has allowed for easy of access with its SSO acces. The MFA funcitionality as also be beneficial.


    Misheck G.

No need to remember a thousand passwords

  • August 19, 2024
  • Review verified by G2

What do you like best about the product?
Keeper allows you to have many logins without the need to remember all the passwords. Keeper keeps these passwords in a secure vault as well.
Because all passwords are in one, I use this daily for all my requirements.
What do you dislike about the product?
Only downside is if someone gets your master password they have everything
What problems is the product solving and how is that benefiting you?
No more issues of forgetting passwords and constantly resetting them


    Information Technology and Services

Great Password Manager for Businesses

  • August 19, 2024
  • Review verified by G2

What do you like best about the product?
Our business handles many passwords that need to be shared amongst team members. Keeper enables us to do so in an easy to use manner, while also being secure. There is granular control on how these passwords are shared (view only, view and edit, view and share, etc).

Keeper One Time Share also allows us to securely share these passwords to external users.

Keeper also keeps track of usage statistics, which enables to get a high level view of how the organization is using it.

Customer Support is quick and painless when we need support or have questions.

We were able to quickly transition to using Keeper from our previous, less secure methods.

The browser addons enables users a seamless way of entering passwords without any fiddleness.
What do you dislike about the product?
Browser add on is great, but is a bit intrusive. At least more so than the default browser password managers. It sometimes opens on non login fields.

There are limitations to how passwords can be organized and moved around between shared folders sometimes.
What problems is the product solving and how is that benefiting you?
Securely sharing passwords among team members. This removes the risk of sharing passwords through traditional means.
Can manage, remove and restore access to passwords as needed.