Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
1,121 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Be prepared to get locked in with no option to cancel
What do you like best about the product?
It looks like a comprehensive platform, too bad I wasn't able to try it.
What do you dislike about the product?
My cofounder set up the service for us, but wasn't able to finish the set-up before he left the company. When I tried to take over, I wasn't able to get access to his login to finish the setup process. The process to gain access to his account was laborious and time consuming so I wasn't able to complete it. When the annual payment came around again, I asked to cancel the service and refund the renewal fee as I never was able to get the sevice setup. They refused to refund the money so now we have paid for two years of a service I never used, and CAN'T use. Horrible way to treat a potential customer and has turned me off to the service.
What problems is the product solving and how is that benefiting you?
More secure password management than LastPass.
Reliable password manager and a great partner that really listens to our needs
What do you like best about the product?
Keeper Security rocks! It's a solid Password Manager tool with reliable business features that not only amp up security but also make management a breeze. Setting it all up is a piece of cake – quick and hassle-free. Plus, the log function provides a top-notch overview. And their support is nothing short of dependability. Highly recommend!
What do you dislike about the product?
A small thing rather, it would be great if they can support Microsoft push authentication.
What problems is the product solving and how is that benefiting you?
The automated management process of managing our users.
Great product.
What do you like best about the product?
Can't compare because I haven't used any other enterprise password manager before now, but what I like the most is ability for the plugin to recognize password expiry screen and enable changing your password by simply clicking the old and new password fields. Handy!
What do you dislike about the product?
Great all round, however I think automatically clearing the password from the clipboard after a few seconds would be a good security feature to add
What problems is the product solving and how is that benefiting you?
Managing sharing passwords across teams is made easy by keeper.
All your passwords at one secure place with zero knowledge
What do you like best about the product?
Keeper employs a zero-knowledge security model, meaning that the company has no access to user data. Only users have access to their stored information.
It also supports biometric authentication, such as fingerprint and face recognition, for added security.
It also supports biometric authentication, such as fingerprint and face recognition, for added security.
What do you dislike about the product?
The ability to access passwords offline might be limited in some scenarios.
What problems is the product solving and how is that benefiting you?
Keeper allows me to securely store and share sensitive files along with passwords without revealing sensitive information. It is also available on various platforms, including Windows, macOS, iOS, Android, and browser extensions for major browsers.
A great way to secure your passwords
What do you like best about the product?
The syncing across multiple devices, the creation of strong passwords and the ability to save other items and files.
What do you dislike about the product?
Nothing I can think of, it just works for everything I need.
What problems is the product solving and how is that benefiting you?
Keeping passwords and other data secure. Allowing team to create strong passwords.
Never losing another password again!!!
What do you like best about the product?
It has made keeping track of my various accounts for enterprise services incredibly easy! Prior to using keeper, we struggled with password management, but now with the ease of using the web extension, I don't have to spend ages fiddling through different text files trying to find the correct account and hoping it's up to date, I can simply tape the extension and autofill the correct information. We have mandated it on our entire IT staff as a way to keep everyone's accounts in sync, and it was a breeze to set up and push the extension to everyone using group policy. This is something our department now utilizes daily and it has definitely sped up our workflow, and allowed us to not lose access to any more accounts.
What do you dislike about the product?
Unfortunately the web extension does mess with tabbing between fields on some web parts, but I have all the added features well worth the trade off!
What problems is the product solving and how is that benefiting you?
Previously we had issues with password management, and relying on individuals to correctly update a password and make sure it is saved in the correct location, but with a centralized and web based platform like keeper, we do not have to worry about the previous tedium of doing this and now have everything all in one place with an easy to use extension to assist us.
The Keeper Experience: Where Top-Notch Support meets superior password management
What do you like best about the product?
When I joined the company, there was a significant password management issue that needed immediate attention. Keeper became our password manager of choice, and I personally endorse it.
With Keeper, I can effortlessly manage password access for different organizational units, teams, and individuals through its comprehensive admin suite. It enables safe onboarding and, more crucially, secure offboarding, ensuring we maintain ownership of business-related records.
Additionally, the audit features are vital to me as an Admin, helping control quality and sharing practices throughout the organization.
While all these aspects are impressive, the standout feature is the exceptional customer support. This includes both our personal representative and the ease of access to the development team for custom issue resolution. Although I don't expect this level of support for individual users, as a corporate client, I genuinely appreciate and look forward to our interactions, which is rare for me to say about our various software suites.
With Keeper, I can effortlessly manage password access for different organizational units, teams, and individuals through its comprehensive admin suite. It enables safe onboarding and, more crucially, secure offboarding, ensuring we maintain ownership of business-related records.
Additionally, the audit features are vital to me as an Admin, helping control quality and sharing practices throughout the organization.
While all these aspects are impressive, the standout feature is the exceptional customer support. This includes both our personal representative and the ease of access to the development team for custom issue resolution. Although I don't expect this level of support for individual users, as a corporate client, I genuinely appreciate and look forward to our interactions, which is rare for me to say about our various software suites.
What do you dislike about the product?
If I had to pinpoint a downside, it would be minor nitpicking.
The Edge app does experience occasional bugs. However, the development team usually addresses these issues swiftly.
None of these bugs are critical; they are merely minor inconveniences that occur sporadically – perhaps a few times a year in an app that's used hundreds of times daily.
The Edge app does experience occasional bugs. However, the development team usually addresses these issues swiftly.
None of these bugs are critical; they are merely minor inconveniences that occur sporadically – perhaps a few times a year in an app that's used hundreds of times daily.
What problems is the product solving and how is that benefiting you?
1. Password Storage for individual users
2. Passwrod sharing between teams/departmewnts
3. Passwrod sharing externally
4. Sinlge time sharing
5. Password audits
2. Passwrod sharing between teams/departmewnts
3. Passwrod sharing externally
4. Sinlge time sharing
5. Password audits
Solid password manager - Does everything we needed
What do you like best about the product?
Easy password creation and saving. Admin console is simple and straightforward. Sharing is very easy between users and groups. Support has been helpful whenever we called.
What do you dislike about the product?
Autofill window sometimes appears in inconvienient places, user setup and sync was a bit cumbersome.
What problems is the product solving and how is that benefiting you?
Keeper allows us to easily share passwords for websites and soscial medai accounts between users without knowing the password and tracks if a password has been changed.
Some bumps but secure and works for enterprise
What do you like best about the product?
With the new update, Keeper is better looking and easier to use. The 5 licenses available to our employees' family members were a bonus. Supporting a company over 400 users, we were looking for granular control, and generally Keeper allows users to manage their passwords without too much concern. Keeper checks many of our boxes.
Because of this, more and more users in our company are integrating Keeper into their daily use.
Because of this, more and more users in our company are integrating Keeper into their daily use.
What do you dislike about the product?
There was a slight challenge to integrate Keeper into our stack: Since our Active Directory is still internal, the autoapproving of devices requires setting up a Windows server running Keeper Automator and Keeper Commander on our internal network. This was a bit of a pain, but support assisted.
I would like to see more granular autofill and URL filtering. The default settings are a bit aggressive (the average user is overwhelmed by the prompting; auto submit sometimes breaks for certain websites). I feel 1Password's GUI is still king for friendliness, but Keeper is one of the top in class for security and enterprise.
I would like to see more granular autofill and URL filtering. The default settings are a bit aggressive (the average user is overwhelmed by the prompting; auto submit sometimes breaks for certain websites). I feel 1Password's GUI is still king for friendliness, but Keeper is one of the top in class for security and enterprise.
What problems is the product solving and how is that benefiting you?
Keeping passwords secure, strong, unique.
Good for a single service business, but not perfect for an agency managing multiple clients
What do you like best about the product?
Good design
Ease of use
Minimal glitches
Ease of use
Minimal glitches
What do you dislike about the product?
Not intuitive for non techy people
Difficult to use in our industry where managing dozens of clients
Keeper extension clashes with Google autofill
Importing passowrds from spreadsheets is difficult
No ability to add passwords directly to a specific folder
Difficult to use in our industry where managing dozens of clients
Keeper extension clashes with Google autofill
Importing passowrds from spreadsheets is difficult
No ability to add passwords directly to a specific folder
What problems is the product solving and how is that benefiting you?
Providing a more secure password management system
showing 311 - 320