Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
1,121 reviews
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Keeper, granularity of controls is double-edged sword
What do you like best about the product?
What I love most about Keeper is granularity to which it can be centrally managed. From being able to make sub-admins inside of "nodes" (effectively departments and sub-departments) to how shared-folder permissions can be applied exactly as they should be on a per-user or per-team basis; there is a litany of ways to mix and match all the tools that Keeper gives you to make the environment exactly how you want it.
What do you dislike about the product?
The most difficult part of Keeper is getting started with it and learning all the ways that the environment can be set up. To elaborate, we have run into the issue a few times that a user or team who was supposed to be able to do a certain action (such as edit a record or be able to add other members) was not able to do it. The culprit, one setting that over-rode the settings we were initially working with. Keeper support is always incredibly helpful to troubleshoot this, but sometimes it can take a few days for this process to be completed. A 24/7 chat would be great for those issues that don't really need an email chain.
What problems is the product solving and how is that benefiting you?
We are a SMB so we don't have the internal bandwidth to do full SSO but we needed a solution to securely store, and in the event of termination bar access to, all of our credentials.
Small business with increasing security awarness
What do you like best about the product?
Lost passowrd recover is secure, I like it
Share Admin is a great feature
One-time share is a nice feature, very usefull
Share Admin is a great feature
One-time share is a nice feature, very usefull
What do you dislike about the product?
A little biit hard to find the start for "Free Family Plan".
What problems is the product solving and how is that benefiting you?
Creating secure passwords, maintaining passwords used by several people
Not as good as LastPass
What do you like best about the product?
It allows us to use it for a two-factor authenticator for multiple sites to share with team.
What do you dislike about the product?
The password update for existing sites feature is confusing and ineffective. Have not had it store the password when I use this feature.
What problems is the product solving and how is that benefiting you?
Allows my team to share passwords securely. Allows for one-time password shares. Allows to share a multi-factor authentication code. Saves time and frustration for my team. Enables us to get in to sites quickly and keep performing.
Reliable, easy to use and integrated with Azure AD for native SSO
What do you like best about the product?
One of our key requirements is to use SSO across the board. Keeper provides native support for Azure AD integration with automatic user provisioning. This is incredibly useful for a Cloud first company.
As for the password management features, we're yet to find a feature that we need.
As for the password management features, we're yet to find a feature that we need.
What do you dislike about the product?
Sharing secrets with external parties is a little cumbersome, but functional.
What problems is the product solving and how is that benefiting you?
Single source of truth for the corporate accounts.
Trackability of all actions
History of passwords
Multi factor code support.
Trackability of all actions
History of passwords
Multi factor code support.
This application has become an imperative part of our process.
What do you like best about the product?
The most helpful thing about Keeper Password Manager is that our whole administrative team is able to view confidential information as well as create files and folders for the rest of the team when needed. It's easy to switch from mobile to desktop with this application.
What do you dislike about the product?
If you forget your password, it is extremely hard to get back into the system.
What problems is the product solving and how is that benefiting you?
Keeper Password Manager allows my team to be able to keep all of our client's confidential information in a secure location that is able to be accessed by all necessary team members.
Really easy to use!
What do you like best about the product?
It is so easy to add in all of my usernames and passwords into Keeper for easy access. I can also easily share the ones I need with my team, while keeping other ones private for myself. The notes section is really helpful, as well.
What do you dislike about the product?
I haven't found any, yet, and I have been using Keeper for years.
What problems is the product solving and how is that benefiting you?
Password management is the best solution for my team and me. We have the ability to easily share our company's passwords without the hassle or stress.
Very convenient and easy to use
What do you like best about the product?
Keeper is a great way to keep passwords organized, updated and available for those who need them, when they need them.
The chrome extension is super helpful.
The chrome extension is super helpful.
What do you dislike about the product?
Having two different sites for managing/admin and accessing the vault.
What problems is the product solving and how is that benefiting you?
Having passwords organized, in a safe place and with easy access, while controling who can see what, is super helpful.
Keeper Password Management is the best value for the price
What do you like best about the product?
Keeper has many options that I have not seen from other solutions. One of my new favorite options is the One-Time Share. This option works great with outside vendors.
What do you dislike about the product?
I want a better way to copy or move items in the vault when an employee has exited.
What problems is the product solving and how is that benefiting you?
Keeping our multiple systems' passwords secured. Auto-generating password suggestions for greater security.
Best option I have found to keep your passwords safe
What do you like best about the product?
The features, support, and pricing are all very attractive. The product has not let me down over several years. The training support was remarkable also. I believed so strongly in the product that I purchased several additional user licenses for my staff.
What do you dislike about the product?
There are a lot of features and benefits, however, to use many of them I needed some training from them (which they provided superbly). I wish some were more streamlined.
What problems is the product solving and how is that benefiting you?
It helps me and my staff keep safe retention of their passwords. I feel more secure that the company is constantly adding new features and support to keep me and my personnel safe.
Great enterprise level password manager
What do you like best about the product?
Keeper is one of the easiest and most secure password managers I've used throughout my career in IT. The AD sync feature is great for managing users. From a security perspective, it seems to be much more secure than some of the competitors in the field.
What do you dislike about the product?
The mobile app could use some improvements. Syncing changes between web extensions and mobile is not always the best.
What problems is the product solving and how is that benefiting you?
When I started as the IT Manager 4 years ago, people had Post-Its under keyboards and in desk drawers with passwords or unsecured spreadsheets that they were using to keep passwords. Keeper has been a great addition to our firm and has allowed us to be more secure in our account management and has helped to reduce the support calls from users for things like forgotten passwords and password resets.
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