Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
1,164 reviews
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Seamless and easy to use. Implementation was informative and the reps are always knowledgable.
What do you like best about the product?
Users are excited to have the personal licenses with our subscription and we are able to more closely monitor password sharing and security.
What do you dislike about the product?
Certain features like the approval pushes being automated are not easily solved unelss we host something.
What problems is the product solving and how is that benefiting you?
password sharing, complexity, and dark web research on breaches
Great Password Vault as one of the best cost/benefit in the market
What do you like best about the product?
It is pretty straightforward the use of the platform, it does not require a lot of previous knowledge and the onboarding process is very good.
One of the best things it that they provide a lot of onboard engineers that speak local languages, in my case it was Portuguese.
One of the best things it that they provide a lot of onboard engineers that speak local languages, in my case it was Portuguese.
What do you dislike about the product?
Nothing at the moment, they could just improve the Google Chrome Extension a little bit, depending on the use it can be a little annoying with all the on-screen alerts.
What problems is the product solving and how is that benefiting you?
It is solving the unsecure way to store and share passwords and sensitive information across the company, we now have all the employees using it and the feedback is great.
Very valuable tool that has saved us time and resources
What do you like best about the product?
Keeper is very simple to setup and use. It has a nice mobile app, as well as a Website that is easy to work with. Management is pretty straightforward. It is easy to share entries with other staff.
What do you dislike about the product?
Basic security training reminds us that password sharing is dangerous. Keeper almost makes password sharing too easy. Also, Keeper goes out of their way to sell upgrades like document storage. We do not allow any document storage on any platform where we cannot capture our own backups. This is major concern for many reasons.
What problems is the product solving and how is that benefiting you?
It helps with convincing staff not to write down passwords, or keep them in local files that are unprotected. That does improve security.
Next Gen Password Vault!
What do you like best about the product?
Ability to have a desktop application and a browser plugin.
What do you dislike about the product?
Sometimes likes to fill fields not related to passwords or logins. Also can get confused on complicated forms.
What problems is the product solving and how is that benefiting you?
Keeping track of all the various logins I control and creating new & complex passwords.
Excellent Security with great features
What do you like best about the product?
I appreciate the 2FA Authenticator feature. This has been a lifesaver for our company. We have some shared accounts, and we were constantly trying to figure out who changed the 2FA mobile number, and where the authentication was going. The 2FA feature solves that company-wide for us.
What do you dislike about the product?
Currently the permissions are very detailed, but can be cumbersome to manage. There are some upcoming features that have been announced that will solve this for us in many instances. There is still some reliance on the end-user to follow protocols that support easy record management.
What problems is the product solving and how is that benefiting you?
Keeper helps us to use randomly generated, secure passwords across our company. It also helps us with our shared accounts by making 2FA easy, and letting shared access be controlled at the admin level.
Shady company
What do you like best about the product?
Updated review: Used to be a good product, but last minute price increase at time of renewal, removing all discounts previously promised to always be applied.
What do you dislike about the product?
Occasionally autofill doesn't work perfectly, especially with MFA codes.
What problems is the product solving and how is that benefiting you?
Storing complex and unique passwords.
Easy to implement, easy to use
What do you like best about the product?
Keeper was easy to implement from a admin POV, and rolling out to the organisation was super easy.
Users have commented on how easy to use Keeper is compared to other password managers.
Users have commented on how easy to use Keeper is compared to other password managers.
What do you dislike about the product?
There's a couple of quirks, like admin approvals for logins. It makes sense to an admin why it works the way it does, but users don't quite get that. The need to implement something else to workaround it is a little long winded.
What problems is the product solving and how is that benefiting you?
Users saving passwords to browsers, using same passwords on multiple accounts.
Enabling teams to use shared passwords without sacrificing on security has been a massive improvement
Enabling teams to use shared passwords without sacrificing on security has been a massive improvement
Terrific Password Management Solution for Enterprise
What do you like best about the product?
Keeper is very simple to use and maintain. We've started deploying to various groups within the firm as we identify needs and have found that it has improved efficiency and driven significant improvements in security. Customer support has also been helpful when we've had configuration issues and with onboarding our first groups of staff.
What do you dislike about the product?
Keeper utilizes a zero-knowledge model which is great for security architecture purposes, but not great for control over sharing and DLP. This is because as a centralized security team, we don't have as much control over what people create and share as we'd like in certain cases. We've architected around that, but is something to be aware of.
What problems is the product solving and how is that benefiting you?
Keeper is improving our enterprise password hygiene, removing opportunities for credential leakage via unsecured means of storage, and improving security awareness for our staff by ensuring they remain vigilant when going about their daily business.
Keeper has been easy to use and has great security features.
What do you like best about the product?
Good support for Windows, Mac and phones. Good browser plugins and standalone computer app.
What do you dislike about the product?
Not much, sometimes I have to log out of keeper and log back in to get it to work again
What problems is the product solving and how is that benefiting you?
Keeping our passwords secure and sharing them securely.
Best Password Manager Experience
What do you like best about the product?
Clean and intuitive interface, great customer service and communication, fine-tuned controls for security, comprehensive security controls for peace of mind and policy enforcement, extra features that other competitors don't offer
What do you dislike about the product?
The only thing that could be improved upon is making sure documentation for enabling certain features or configurations is up-to-date. Sometimes some processes aren't clear and require some communication with the customer service team to figure out.
What problems is the product solving and how is that benefiting you?
As a member of the security team at my organization, it is paramount that employees maintain good password hygiene - Keeper has been great at encouraging users to use good passwords and also flag unsafe passwords so that we can address those issues.
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