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Reviews from AWS customer

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External reviews

1,174 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Martial B.

Top features, too bad it's not a French solution

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
The simplicity of use, the features, and the responsiveness of the editor
What do you dislike about the product?
Solution not French, apart from that everything is great
What problems is the product solving and how is that benefiting you?
Centralized and secure password management


    Staffing and Recruiting

Simple, Efficient, and Feature-Rich—A Joy to Use

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
Simplicity, efficiency and the features available within the auto fill extension
What do you dislike about the product?
Not a lot, sometimes the Keeper Fill extension hover over can get in the way on web pages as it's quite big but that can be enabled/disabled from admin
What problems is the product solving and how is that benefiting you?
Security to ensure we meet Cyber Essentials accreditations. Providing our userbase a simple and efficient method of storing and using their passwords


    Oren A.

Secure and Feature-rich Password Management.

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
Secure password management, biometric authentication support, two-factor authentication, secure password sharing, efficient auto-fill, and data breach monitoring with BreachWatch. User-friendly interface and works across platforms.
What do you dislike about the product?
Some advanced features like dark web monitoring and secure file storage require paid add-ons. The free tier is very limited and pricing is higher than average.
What problems is the product solving and how is that benefiting you?
Keeper solves password security issues by providing encrypted storage and cross-device synchronization. It eliminates weak passwords and reuse through strong password generation. The breach monitoring alerts us to compromised credentials, and secure sharing enables team collaboration without compromising security.


    Gareth W.

Strong Security Features, But Clunky Interface and Pricey Renewals

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
This is a well-regarded platform that offers a wide range of security features designed to protect both users and administrators.

Lots of information available for an administrator and easy to setup / deploy however not without issues.
What do you dislike about the product?
Keeper's pricing structure leaves a lot to be desired and they do and will give you a good initial price then hammer you at renewal knowing you will struggle to move away.

Keeper isn't the easiest to use and often does not save passwords or recognise the face there is a password to save making it quite manual and adoption has been harder from the user base due to it being clunky.

Everything is an add-on making the product costly to get real value
What problems is the product solving and how is that benefiting you?
Keeper is helping us to ensure users have secure passwords which are safe and unique (mostly)


    Andy T.

Intuitive and Secure with Great Customization

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
I find Keeper Password Manager to be really intuitive, which has made managing passwords much easier for me and the staff at the institute. The training provided was excellent, adding to the software's usability. I appreciate the resilience and customization options available, allowing us to adapt to our specific needs. The setup process was quite straightforward, feeling similar to other IT platforms with an 'out of the box' experience that was easy to customize. I value the enforcement policy and the account transfer vault features, as these have proven incredibly useful. Keeper has significantly improved our security posture by mitigating risks related to saving passwords in browsers, thus providing peace of mind. The presence of zero trust architecture ensures a robust security framework, which is an aspect I highly appreciate. I also like that Keeper consistently works well across browsers and comes with a user-friendly app, contributing to its overall effectiveness. These features, combined with its enterprise management capabilities, position Keeper as a top choice for us.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I use Keeper Password Manager to securely manage passwords, preventing browser-based leaks and enabling seamless role transitions, giving me peace of mind and improving security and resilience.


    Pharmaceuticals

Intuitive Admin Experience, But Master Password Needs Improvement

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
It is very intuitive and clear, as a Keeper Password Manager admin, it is easy for me to handle any incidents or situations regarding the administration of the tool.
What do you dislike about the product?
The master password feature could use some work.
What problems is the product solving and how is that benefiting you?
Credential managing and having a safe way to share credentials and confidential files. One Time Share links are great.


    Patrick W.

Powerful Command-Line Utility with Excellent Support and Seamless Data Import

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
Using Keeper Commander, the command-line utility for managing Keepersecurity, has proven to be extremely powerful. Setting up teams, importing data from other password vaults, and converting otherwise incompatible formats made it possible for us to import all our data successfully. The customer support we received during the setup phase was excellent and helped us adopt Keeper quickly.

User and team management, shared folders, and the secure sharing of secrets—along with the ability to see exactly with whom they are shared—are all working very well for us. The web browser vault access and plugin are also highly effective. By integrating Keeper with our own IDP and access policies, we are able to prevent the use of Keeper with company data on devices that are not owned by our organization.
What do you dislike about the product?
We use 2FA provided by our own IDP instead of Keeper's built-in 2FA, but it appears that this choice negatively affects the overall security score assigned to a user.
What problems is the product solving and how is that benefiting you?
When multiple team members share a single username and password to register for other services, the passwords tend to be simplified, are not updated frequently enough, and are often shared among colleagues without any encryption. The BreachWatch tool, along with the personal SecureScore, helps users recognize the importance of using strong encryption.


    Wholesale

Fantastic product

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
We use it in an enterprise environment and really feel this is the best solution available for enterprise customers, amongst the VERY few that even qualify for enterprise usage
What do you dislike about the product?
The form filling tool could be improved. Probably the weakest part of Keeper
What problems is the product solving and how is that benefiting you?
Primarily to have a standard setup for all users, as well as making sure we do not lock ourselves out of any tool used. The ability to transfer a vault to a new user, but on all other aspects have a zero-knowledge design is very important for us.


    Warlei A.

Keeper: A Complete Analysis of Performance, Usability, and Security

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
I really like the centralization and automation of credential control that Keeper provides, allowing teams to store, share, and audit access securely.
What do you dislike about the product?
There are some features that are underutilized, such as: KeeperChat, BreachWatch. We have yet to see any real utility for these features.
What problems is the product solving and how is that benefiting you?
Keeper assists me in securely storing and sharing credentials in an encrypted and auditable manner.


    Arica P.

A wonderful product

  • September 29, 2025
  • Review provided by G2

What do you like best about the product?
I have used many password vaults in the past and to me some make them very confusing. Keeper is very easy to use and easy to explain how to use. I am the administrator and being how it is setup like file explorer people understand that really well. Showing them how to do certain things is easy. It is easy to implement as well as has a number of features that other companies do not use. I have not had to call customer support so that is a positive. I make everyone in our company use this.
What do you dislike about the product?
There is nothing that I dislike about keeper.
What problems is the product solving and how is that benefiting you?
People do not post passwords on cupboards anymore as they are sharing passwords through keeper now.