Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
1,165 reviews
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Director of Accounts
What do you like best about the product?
I'm very satisfied with Keeper security. What I like best is the ability to save many records and share records knowing that it is secured. Thanks!
What do you dislike about the product?
So far it is good for now. Sometime keeper does not work in Safari.
What problems is the product solving and how is that benefiting you?
None, but I heard that Keeper sometimes does not work with Safari on Mac machines.
Recommendations to others considering the product:
Using Keeper Password Manager is efficient.
Interesting for security automation
What do you like best about the product?
User interface is easy to use and intuitive. Sharing secrets with persons in my organization is easy and fast!
Ability to access the vault programatically with python and javascript has been great for our automation needs
Ability to access the vault programatically with python and javascript has been great for our automation needs
What do you dislike about the product?
When sharing secrets, folder structure is not mantained which makes it REALLY hard for the receiving user to organize secrets.
When restoring deleted secrets from the recycle bin, folder structure is not mantained
When restoring deleted secrets from the recycle bin, folder structure is not mantained
What problems is the product solving and how is that benefiting you?
Sharing database credentials is always tricky, by automating using KSM, the process is now done securely and automatically. Our delivery time for new infrastructure deployments has been cut significantly
Recommendations to others considering the product:
Completely understand how KSM and one time tokens work its paramount to a correct product usage
An amazing tool and a great team.
What do you like best about the product?
The overall tool is not much different from other similar password managers.
But some features made it easier to integrate with the identity provider (IdP) along with the possibility to share secrets with business partners without making them download or go for a demo of the tool, which is a real winner.
The API and the possibility to use the Key service message (KDM) integrated with FIPS 140-2 compliant systems for secret creation and storage is just another level and one of the prefered features available in Keeper Security.
The cost of the solution and its flexibility of it makes it a no-brainer compared with others in the market.
Also the availability and professionalism of the team is evident throughout,
Great products, great team and great cost in a nutshell.
But some features made it easier to integrate with the identity provider (IdP) along with the possibility to share secrets with business partners without making them download or go for a demo of the tool, which is a real winner.
The API and the possibility to use the Key service message (KDM) integrated with FIPS 140-2 compliant systems for secret creation and storage is just another level and one of the prefered features available in Keeper Security.
The cost of the solution and its flexibility of it makes it a no-brainer compared with others in the market.
Also the availability and professionalism of the team is evident throughout,
Great products, great team and great cost in a nutshell.
What do you dislike about the product?
They are so good and available and professional that you almost get annoyed that you cannot find a flaw or an issue to pick on.
Jokes aside nothing to dislike, just a great team and product.
Jokes aside nothing to dislike, just a great team and product.
What problems is the product solving and how is that benefiting you?
Password management integrated with IdP
Password security including protection against reuse and stuffing.
Password sharing to clients and business partners that do not use the solution.
Keeper Secrets Manager for our cloud deployments and other uses.
Password security including protection against reuse and stuffing.
Password sharing to clients and business partners that do not use the solution.
Keeper Secrets Manager for our cloud deployments and other uses.
Recommendations to others considering the product:
Look at it from the full capabilities that it can offer, not just password management, you might be surprised and reduce from 2 or 3 tools to just Keeper Security.
Managing Keeper for 2 years
What do you like best about the product?
I'm managing Keeper for 2 years and there are several features I like the most which I haven't seen in the other password managers:
1) Read-only access to the records - you cannot copy the password from Keeper and paste it into the field. But you can only insert it using a plugin integrated into the browser. That makes it harder to copy or revoke the password
2) 2FA saving option. You can store 2FA TOTP there which makes it nearly impossible to steal a record since only the creator of the record has ever seen TOTP. Keeper produces only TOTP keys, TOTP QR or TOTP has cannot be extracted back from Keeper.
3) Good integration with Google Workspace (Admin) makes it easier to administrate.
4) Doesn't allow to use plugin to enter password to access Keeper Vault or Keeper Admin. Quite a simple thing but I've seen worse behavior in other managers
5) Password windows are doubled - it is popup in the upper right corner and a tooltip in every input field. Clicking popup is usually faster rather than accessing the field's tooltip.
1) Read-only access to the records - you cannot copy the password from Keeper and paste it into the field. But you can only insert it using a plugin integrated into the browser. That makes it harder to copy or revoke the password
2) 2FA saving option. You can store 2FA TOTP there which makes it nearly impossible to steal a record since only the creator of the record has ever seen TOTP. Keeper produces only TOTP keys, TOTP QR or TOTP has cannot be extracted back from Keeper.
3) Good integration with Google Workspace (Admin) makes it easier to administrate.
4) Doesn't allow to use plugin to enter password to access Keeper Vault or Keeper Admin. Quite a simple thing but I've seen worse behavior in other managers
5) Password windows are doubled - it is popup in the upper right corner and a tooltip in every input field. Clicking popup is usually faster rather than accessing the field's tooltip.
What do you dislike about the product?
Yes, there are some cons regarding Keeper:
1) We have server-based Atlassian Jira and Confluence. Each time I login there Keeper always messes around with the password to insert. Sometimes it offers Confluence password for Jira, sometimes Jira password for Confluence despite the URL specified in the record.
2) Sometimes either Chrome or Keeper plugin says that the plugin itself slows down the page and disables. Especially inconvenient that is in the same Jira server when you are working on a project and need to re-login again after a certain amount of time which is not possible and you need to copy-paste credentials from the other opened page or smth.
3) We are working with Yubi keys. It is working in Keeper and supported but for the Admin Console there is a possibility to select how often 2FA request will come up (every time, 1 time in 30 days, etc). Unfortunately it is not possible to select this period since the dropdown box is overlapped with a window requesting the key. And when you touch the key Keeper immediately switches to the next page disallowing you to select the period. Kinda of a bug I think.
1) We have server-based Atlassian Jira and Confluence. Each time I login there Keeper always messes around with the password to insert. Sometimes it offers Confluence password for Jira, sometimes Jira password for Confluence despite the URL specified in the record.
2) Sometimes either Chrome or Keeper plugin says that the plugin itself slows down the page and disables. Especially inconvenient that is in the same Jira server when you are working on a project and need to re-login again after a certain amount of time which is not possible and you need to copy-paste credentials from the other opened page or smth.
3) We are working with Yubi keys. It is working in Keeper and supported but for the Admin Console there is a possibility to select how often 2FA request will come up (every time, 1 time in 30 days, etc). Unfortunately it is not possible to select this period since the dropdown box is overlapped with a window requesting the key. And when you touch the key Keeper immediately switches to the next page disallowing you to select the period. Kinda of a bug I think.
What problems is the product solving and how is that benefiting you?
The major problem it resolves - sharing access for different systems within world-wide team. Different sharing levels allow it share in a smart way, not just "send everything"
Recommendations to others considering the product:
Keeper plugins are available for any browser and it is easy to setup without any help from administrator side
Excellent Password/Secrets Management
What do you like best about the product?
Well-integrated UI, secure sharing between employees and teams, externally shareable "one-time" secrets, and a personal license for each employee to secure their non-corporate personal information (which is a nice benefit and helps encourage personal Online Safety). New features are added regularly.
What do you dislike about the product?
I've been thinking hard but had trouble finding any real complaints. Most of the initial tweaks/suggestions I would have suggested around UI improvements have already been incorporated by their product team.
What problems is the product solving and how is that benefiting you?
Securely sharing secrets between employees/teams. Restricting access to secrets upon employee departure. Securely sharing secrets with external parties who do not have the software.
Recommendations to others considering the product:
The product itself is fantastic, but above and beyond that, with an Enterprise license, each employee also receives a Family Subscription for their own use while they are an employee. This encourages good online hygiene and security and is an extra benefit to employees.
Keeper Password Manager is worth Keeping
What do you like best about the product?
One of the best features is the ability to auto-login to sites when using Keeper.
What do you dislike about the product?
I think the initial dashboard when logging into the app looks somewhat unorganized and could use some clean up.
What problems is the product solving and how is that benefiting you?
I am not constantly resetting passwords anymore.
Recommendations to others considering the product:
When migrating from another solution the data doesn't always transfer correctly so just be aware of that. We weren't able to get much tech support on this issue.
Good platform.
What do you like best about the product?
Suitable for both business as well for private use
What do you dislike about the product?
nothing missing for me, I am happy with the software.
What problems is the product solving and how is that benefiting you?
Team access to some resources.
Keeper Password Manager - It's a Keeper
What do you like best about the product?
I like the ability to share records/passwords with employees/teams and having the ability to hide passwords from the users. It is easy to use, and I like the interface better than the others I have tested.
What do you dislike about the product?
The least helpful thing, or what I dislike the most, is I would like as the administrator to share a folder of passwords with an employee and when they add to the folder, have a setting that automatically sets the ownership of the record/password to the company rather than the user. It is a minor dislike, but I would like to keep users from owning the passwords in shared folders.
What problems is the product solving and how is that benefiting you?
Having a password manager allows me to keep passwords secure, encourage stronger passwords and prevent users from storing passwords in documents. Sharing of passwords helps when a password is changed, and it syncs across all user's vaults, so there is no need to notify everyone of the new password.
Recommendations to others considering the product:
Give Keeper a try. Their support has been great. The product has been beneficial in administering our users and their passwords.
Ease of use with security second to none.
What do you like best about the product?
The ability to integrate with your login and ebable the app on your phone with biometrics.
What do you dislike about the product?
I have not found anything I dislike, and it is more of a learning curve since each app uses different terminology and menus. I haven't found anything that truly is a show stopper.
What problems is the product solving and how is that benefiting you?
One-stop for password security and sharing passwords among the team.
Recommendations to others considering the product:
A great way to both administer and manage passwords for both individuals and a team.
Very good
What do you like best about the product?
We are sharing passwords with our internal team.
What do you dislike about the product?
I think the management section could be modernised; it has an older feel.
What problems is the product solving and how is that benefiting you?
Our main use for the password manager is sharing accounts with our teams.
Recommendations to others considering the product:
When setting everything up, try and keep the config as simple as possible. It is easy to overcomplicate the environment.
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