Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
1,195 reviews
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Terrific Password Management Solution for Enterprise
What do you like best about the product?
Keeper is very simple to use and maintain. We've started deploying to various groups within the firm as we identify needs and have found that it has improved efficiency and driven significant improvements in security. Customer support has also been helpful when we've had configuration issues and with onboarding our first groups of staff.
What do you dislike about the product?
Keeper utilizes a zero-knowledge model which is great for security architecture purposes, but not great for control over sharing and DLP. This is because as a centralized security team, we don't have as much control over what people create and share as we'd like in certain cases. We've architected around that, but is something to be aware of.
What problems is the product solving and how is that benefiting you?
Keeper is improving our enterprise password hygiene, removing opportunities for credential leakage via unsecured means of storage, and improving security awareness for our staff by ensuring they remain vigilant when going about their daily business.
Keeper has been easy to use and has great security features.
What do you like best about the product?
Good support for Windows, Mac and phones. Good browser plugins and standalone computer app.
What do you dislike about the product?
Not much, sometimes I have to log out of keeper and log back in to get it to work again
What problems is the product solving and how is that benefiting you?
Keeping our passwords secure and sharing them securely.
Best Password Manager Experience
What do you like best about the product?
Clean and intuitive interface, great customer service and communication, fine-tuned controls for security, comprehensive security controls for peace of mind and policy enforcement, extra features that other competitors don't offer
What do you dislike about the product?
The only thing that could be improved upon is making sure documentation for enabling certain features or configurations is up-to-date. Sometimes some processes aren't clear and require some communication with the customer service team to figure out.
What problems is the product solving and how is that benefiting you?
As a member of the security team at my organization, it is paramount that employees maintain good password hygiene - Keeper has been great at encouraging users to use good passwords and also flag unsafe passwords so that we can address those issues.
Hands down the best Password Manager
What do you like best about the product?
Fantastic GUI on both desktop and mobile.
What do you dislike about the product?
Browser plugin pop-ups are intrusive. They tend to get in the way, A LOT.
What problems is the product solving and how is that benefiting you?
Organizational sharing of credentials is working great! I can share creds with colleagues with the perfect amount of granularity.
Using Keeper as the company wide password manager
What do you like best about the product?
Keeper provides a fully cloud fully SaaS password manager that allows our users to log in with their corporate identity.
Extensions and applications are provided for all major platforms.
Subdomains can be recognized separately for autofill purposes, which is very helpful for development or test environments.
Extensions and applications are provided for all major platforms.
Subdomains can be recognized separately for autofill purposes, which is very helpful for development or test environments.
What do you dislike about the product?
Sometimes the extensions had issues logging in with the SSO option, requiring a user to uninstall and reinstall the app.
Currently there are limited options for administrators to modify records created by other users, but this is coming.
Currently there are limited options for administrators to modify records created by other users, but this is coming.
What problems is the product solving and how is that benefiting you?
We needed to be able to share logins between a dispersed remote team in a secure way. Keeper allowed us to do this while controlling shared access and auditing who accessed individual records.
Great, comprehensive tool!!
What do you like best about the product?
Allows us to maintain all of our organizational credentials in one place.
What do you dislike about the product?
There have not been any downsides other than the work of populating the database.
What problems is the product solving and how is that benefiting you?
This has allowed us to create one database with varying levels of access.
Fantastic Enterprise and Personal Password Manager
What do you like best about the product?
Ease of use, ease of deployment, and the overall security of the solution. As a security architect, I evaluate password management solutions on a handful of stringent requirements, and Keeper has been the only solution to meet all of my security audit and posture requirements.
What do you dislike about the product?
I do wish the mobile app had a better UI experience when pasting passwords from within another app. It would also be great if the Firefox extension received some love when it comes to inconsistencies with filling passwords with the extension.
What problems is the product solving and how is that benefiting you?
I operate 2 companies, hold a senior leadership position with another company, and have over 300 personal passwords to manage. Keeper makes it possible to keep my passwords separate from "work" and easily monitor the security of my online credentials.
Powerful Security Tool, Especially for Healthcare
What do you like best about the product?
Keeper knows its place - as a Password & Secret storage tool - and hones their craft to that specific feature. They're specialists more than they are generalists, and while not being the most well-known or newsworthy password security tool out there, that's necessarily a good thing (given the recent news of LastPass).
What do you dislike about the product?
Keeper has shown to be masters in all of their features, but one thing that could use improvement is their self-guided content library, especially when it comes to onboarding enterprise employees.
What problems is the product solving and how is that benefiting you?
Keeper not only protects our employees' passwords under Soc2 and HIPAA-compliant encryption, it suggests strong passwords with a lot of flexibility regarding how those passwords can be structured, shows you the strength live while you type if you want to create / modify your own, and keeps track of how many times you're using the same password so you can minimize your risk. The enterprise monitoring, SSO for Azure Active Directory, and watching for password breaches org-wide is incredible and now essential for our security standards.
A strong focus on enterprise features, quick and responsive support
What do you like best about the product?
Keeper has many enterprise features that work well out of the box. It integrates easily with our preferred Identity Provider, and was very quick to implement. I love the technical documentation and the quick update cadence.
What do you dislike about the product?
The browser extension could use some work still. Auto Fill and Auto Submit frequently fill the incorrect information into the wrong fields (and submits them), so much so that I disabled Auto Submit for our entire organization. This is the single biggest thing Keeper could improve to make our experience much better.
What problems is the product solving and how is that benefiting you?
We had a lot of employees using personal password managers for business credentials, which is a huge risk. We wanted a password manager that had a focus on enterprise-grade features, something we could roll out to everyone and force them to use. BreachWatch has been a really nice addition, to see how many employees are re-using passwords (or using breached passwords).
Great Product with good support and effective features
What do you like best about the product?
Keeper has easy password and folder sharing, which is very important. The feature that clinched the deal was the ability to move vaults to a new user. As IT Admins, dealing with lost passwords due to an unfriendly separation with an employee can be quite a challenge, so this feature was a must.
What do you dislike about the product?
Keeper in the browser can be a little finicky recognizing the correct subdomain for a login. Internally, where we run multiple services as subdomains of our primary domain, it can struggle to present the correct login based on the subdomain.
What problems is the product solving and how is that benefiting you?
Password management is a must. It has provided a good solution for our company in migrating away from insecure password use.
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