What do you like best about the product?

Grist is a revolutionary spreadsheet that allows you to crossbreed between - internal app + spreadsheet + Airtable.
Imagine Excel, but it's not a web app that allows you to create a full-blown mini CRM for your company. With this spreadsheet-database hybrid, I can organize, analyze, and share my data in a way that works for me.
What does for me is that its open-source software that allow self-hosted solution for those who wants to keep the data private. The company also supports Grist for both types of users, and a quick video chat with them, I know I'm in good hands, especially I'd like to tinker around a bit. I see Grist as is a coding-optional database/spreadsheet processor that lets you code if you want to. You can use Python to review your document's logic in one place or use spreadsheet functions.

What do you dislike about the product?

I think it's growing at the moment they are taking lots of feedbacks such as form implementation, and they're exploring the use of Grist as a backend solution that can interact with your front-end. I'd love to see where it goes in few months to come.

Documentation is there, detail and consice, and also helpful forum, but I hope more tutorial videos + templates willl come for us to play around.

Speaking of templates, yes please more starter templates. :)

What problems is the product solving and how is that benefiting you?

For those who use Excel a lot, they know how it handles relational databases, it can be a nightmare when its huge/ lots of data. With Grist its easy to set it up, and your workflow is much faster & optimized. Less prone to error.
With API access, I can take it for manipulating documents by connecting to n8n or Zapier. It's just efficient.

Recommendations to others considering the product:

Try their free account, test and play around abit.