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Powerful and continuosly evolving

  • By Alessio B.
  • on 12/11/2024

What do you like best about the product?
Dashboards are powerful sistems to connect the company with our customer key areas.
What do you dislike about the product?
The look and feel of the engage platform is not up to date.Lack of colours and still quite complicate to manage.
What problems is the product solving and how is that benefiting you?
Workflow can be powerful but should be easier to connect with Genesys.
why don't you make this interview when an enterprise super user is starting to plan activities ? and then propose the most valuable solutions


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