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External reviews

56 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    mohit j.

Promoting transparency and Accountability in the team through Hatica

  • November 20, 2023
  • Review verified by G2

What do you like best about the product?
Hatica has enabled transparency in our company through the use of extensive engineering metrics. A lot of things which were unmeasured and and have been surfaced through the use of Hatica. We are able to measure and drive Key performance Indicators for our engineering team. The team is also very responsive and not only they enabled the tool for us but they have been very forthcoming on sharing insights on our data and helping us make sense of the metrics.

The product was very easy to indtegrate and we were set up and running in days. They were able to take care of complexities like multiple identities etc.

the dashboard set Hatica exposes is the most comprehensive out of any tools that I have seen. A particular dashboard is the sprint performance dashboard which is not available with any other competitor and is super useful to us to measure the effectiveness of our sprints.

We also get access to their customer support through a dedicated slack channel and it is a delight to work with their team who are very prompt in resolving any queries or questions that our team has
What do you dislike about the product?
Some part of the product is in development. The integration list could be more extensive and there could be more documentation around how Hatica measures certain metrics. This would reduce our dependency on reaching out to their team for understanding the metrics
What problems is the product solving and how is that benefiting you?
We did not have any visibility wrt to the quality and teh amount of work that our team was doing. Hatica helps us run our team effectively where the leadership team gets an easy access to performance metrics of the team. Our managers use Hatica to drive efficiency in the team and identify ways of working which can be costly in future such as the right PR sizes, Whether someone is overloaded with reviews. Are we taking too much time to develop features, are there teams which are shirking work etc.

The opaqueness which was there in the system earlier where we were clueless about whether the team is efficient or not has been solved through hatica. It also drives a lot of self awareness in the team, by making available to them ready metrics which tehy will be measured on


    Prashanth Merwyn N.

One Stop to Improve developer productivity

  • October 30, 2023
  • Review verified by G2

What do you like best about the product?
1. Seamless chcekins via Slack -- This feature allows for a asynchronous scrum - This simplistic feature is extremely handy when you have tight schedules/hybrid working. This also provides reports on top of it as well.
2. Exremely Good metrics --Dev Cycle Time/Dev Throughput/Developer summary
3. Extremely easy to use
What do you dislike about the product?
1.Can it integrate to a simple hrms like grethr in order to get my reporting team in place rather than creating a team myself?
2. Can Checkins be integrated to JIRA ?
What problems is the product solving and how is that benefiting you?
1. Helps Identifying the developer productivity
2. Help in identifying the bottlenecks hindering productivity
3. Async Scrums -- Checkins -- gives a peek back in time to scrums -- If this can be integrated to JIRA then excellent!


    Bala Ganesh S.

Visibility for identifying gaps and action for improving delivery

  • October 30, 2023
  • Review verified by G2

What do you like best about the product?
The ability to visualize data from different sources for identifying gaps in engineering productivity and take action.
What do you dislike about the product?
We need to do a lot of homework to make Hactica work for you.
What problems is the product solving and how is that benefiting you?
Identifying engineering productivity gaps


    Dollar D.

One of the Best Tools for Engineering Managers

  • August 10, 2023
  • Review verified by G2

What do you like best about the product?
Apart from some very useful metrics like
- maker time
- cycle time
- Planning accuracy and
- code review metrics, one of the best feature is aggregated view of data points for a team.

This is helpful for checking the whole team health instead of just an individual.

Another great thing is that for each data metric, a detailed documentation is given to understand the meaning and impact of each data point.
What do you dislike about the product?
There were some initial glitches when I was checking the maker time dashboard. The graph was showing meeting time even when I was offline. Although this got fixed after some days
What problems is the product solving and how is that benefiting you?
working as an engineering manager, I constantly need to find patterns & clues to check if my team is losing the developer productivity. I can check each individual's metrics and then talk to them in their next 1:1 and try solving the issues they are facing.


    Vishal K.

Hatica is best out there

  • August 03, 2023
  • Review verified by G2

What do you like best about the product?
1. Comparison with competitors - In my previous lives as a full stack developer at multiple banking MNCs, I have been a user/stakeholder of multiple such tools which measure developer productivity. Eg.- Harness, Pluralsight Flow and Waydev. All these are good tools but I feel they are developed keeping in mind that an organisation already functions in a certain manner. They don't factor in the maturity level a tech organisation is at. Hatica on the other hand I feel will fit in perfectly with TATA 1mg's engineering culture.

2. Actionable insights - Looking at Hatica, I know on what metrics my team is not meeting industry standards. If these metrics are important to me I can take immediate action to remedy this.

3. Bird's eye view - Aggregating data out of multiple sources like bitbucket, jira etc. and collating them together definitely has its value add.

4. Quick and motivating feedback loop - Once I identify a bottleneck and take measures to remedy it, I can see in real time how that metric improves. This works as a motivating factor to further improve our efforts.

5. Developer metrics - Industry is in split whether we should measure individual dev's productivity or not. Hatica does provide a feature called "Developer summary". I like this specifically because I use these insights to provide actionable feedback to my devs during our 1:1s. It is powerful and satisfying to see a developer improve their metrics upon these feedbacks.

5. Fast and Intuitive UI - It requires pulling a good amount of data from stores and applying transformations to it in order to render the intuitive graphs Hatica renders. Despite this, Hatica is fast. Pluralsight Flow used to be excruciatingly slow.
What do you dislike about the product?
Notification/reporting system can be better. I observed a few bugs in email reports I get. Sometimes there is no data in those reports.
What problems is the product solving and how is that benefiting you?
1. Immediate course correction. Example - I observed below average maker time for my developers. I immediately asked them to=
a) Chunk meetings together for a day.
b) Pre-plan meetings and always have an agenda.
c) Use async mode of communication as the first choice.

2. Hatica provides me with objective data that I can use during 1:1 discussions with my reportees.


    Kannan G.

Data driven insights on your engineering activities

  • May 24, 2023
  • Review provided by G2

What do you like best about the product?
Got an objective metrics-driven approach to measure engineering effectiveness. Easy to integrate and use. Was up and running in a few days, and got insights quickly. The dashboards bring several key metrics into a single pane of glass.
What do you dislike about the product?
Some level of organisational unlearning might be required if you see metrics that do not make sense.
What problems is the product solving and how is that benefiting you?
Takes out the guesswork concerning engineering effectiveness. Engineers can focus on what they do best. Metrics can drive process optimisation.


    Oil & Energy

Sprint retro is now powered by Hatica

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Before, running sprint retros relied entirely on the managers giving anecdotal points that stood out to them. Bigger issue was, how we fared against the previous sprint was not known with accuracy. Hatica’s cycle time dashboard gave our managers the power to report numbers and how these numbers are trending every sprint. This helped us streamline our git workflows and now most of the deadlines are being met.
What do you dislike about the product?
Support for draft PRs is something that’s in the pipeline for a few months now. And all configs can only be done by speaking with their customer success team.
What problems is the product solving and how is that benefiting you?
Having data points on how our teams are doing has helped us see progress with our existing teams instead of hiring a lot more


    Om Prakash S.

Simple and Effective tool for Dev Productivity analysis

  • May 23, 2023
  • Review verified by G2

What do you like best about the product?
Running lean teams comes with tight deadlines and overwork. We started using activity log dashboards and cycle time dashboards. These helped us look at work allocation in a better way and saw that there were imbalances. Fixing those helped us move onto how long we spend on development and deployment.
What do you dislike about the product?
Since they are an evolving platform, there can be a few unpolished edges here and there
What problems is the product solving and how is that benefiting you?
hands off management of lean engineering teams and making sure people are not overworked and burned out


    Suchal B.

We’re cleaning up our Jira process using Hatica

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
The speed of releases - we have seen 3 major features release within 3 weeks, all while helping us adopt Jira dashboards. The dashboards helped us find where to implement a better Jira process and proceed with that.
What do you dislike about the product?
The colour schemes are different across different dashboards, and some colours are used in the wrong methods - this led to some confusion
What problems is the product solving and how is that benefiting you?
Each team here have their own jira process. Some are doing very well while others are not. We needed a platform to standardize processes and track metrics that are reliable, used by others in the industry, and set common metrics across teams.


    Ben J.

Basic tool, but works as advertised. Great customer service.

  • May 19, 2023
  • Review verified by G2

What do you like best about the product?
It's simple to use and the built-in dashboards are generally helpful.
What do you dislike about the product?
Some configuration needs to be handled by talking to customer solutions (i.e. removing users).

It would be better to see the underlying source data that's pulled from issue tracking (i.e. GH) to build trust in the analytics
What problems is the product solving and how is that benefiting you?
Tracking velocity metrics around development team speed (i.e. pull request pick up, cycle time) as well as monitoring engineers and creating apples-to-apples comparison metrics for activity.