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External reviews

390 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Insurance

Easy to use yet extremely powerful

  • February 08, 2024
  • Review verified by G2

What do you like best about the product?
Boomi has allowed me to do things for my organization in extremely short time-frames that would not otherwise be possible. It also rewards intelligent design by allowing quick and easy re-use of established processes.
What do you dislike about the product?
I wish I could test through the quick test mode with more than just a handful of documents.
What problems is the product solving and how is that benefiting you?
Boomi solves the issue of needing to connect to a large number of different systems with different data structures quickly and easily.


    Cedrik E.

Amazing flexibility and complexity that can be achieved with Boomi

  • February 08, 2024
  • Review verified by G2

What do you like best about the product?
Complex business logic can be made, reliable, high volume and fast. Customer community is amazing, lot of examples and support is spot on. Best Integration Ipaas out there.
What do you dislike about the product?
It is tech-heavy and new user adoption takes longer than other platforms. Not so easy to use. Implementation can a bit heavy at times.
What problems is the product solving and how is that benefiting you?
Source of truth, complex integration with data manipulation


    Wholesale

Ease of use and customization are what our businesses needs.

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
Is an e-commerce company we integrate with many different clients. One of our major one uses Boomi to handle data upload from the storefront and it is seamless and vast. A win-win for us and our client.
What do you dislike about the product?
Sometimes on busy days with lots of customer orders it can get backed up but we just have to wait for Boomi to process it all.
What problems is the product solving and how is that benefiting you?
It takes out the manual process of transferring data files over from customer orders. Speeds up business operations.


    Keith B.

Boomi made Integration Easy

  • February 08, 2024
  • Review verified by G2

What do you like best about the product?
Quick and easy integrations, once setup they are good to go.
What do you dislike about the product?
Flow needs some work, needs to be more custom editing
What problems is the product solving and how is that benefiting you?
Moving information from one software to the next.


    Insurance

Boomi is the first-mover pure player Integration platform

  • January 16, 2024
  • Review verified by G2

What do you like best about the product?
Boomi is the first-mover pure player Integration platform. Its UX
What do you dislike about the product?
The Support solutions for technical issues are usually not unaccurate
What problems is the product solving and how is that benefiting you?
Real-time provision of Data to diverses Applications and Databases. Centralized integrations ubiquituous platform. Centralized Monitoring of Integration Traffic


    Logistics and Supply Chain

Great professional services team, support offerings lack a bit in the end user experience realm

  • January 11, 2024
  • Review verified by G2

What do you like best about the product?
The technical architects are top notch, hands down my favorite part about Boomi! I am not someone who builds integrations, my team supports the runtime, infrastructure, and process reporting for the completed projects, so my feedback is less about the product and more about the professional services side.

All of the professional services team members I've ever worked with are truly phenomenal. Specifically Rahul Panicker and Brian Brinley. Tremendous drive to solve problems, subject matter experts not only in Boomi runtime but also AWS. Pleasant, responsive, knowledgeable. I can't say enough good things. We had trouble getting sufficient answers to our questions from Boomi support, and for our business, we really need the technical architect skillset to unblock us from time to time, and to also help us scale up/out as needed.
What do you dislike about the product?
Navigating support is challenging depending on your service package, there seems to be a lack of consideration for the user experience. For example, we use the runtime monitoring via Professional Services. Boomi support members do not seem to have any ability to see that we have this service, and we have long delays due to Boomi support asking for logs or files that the runtime team could easily provide. When we have instability in our runtime, we would expect Boomi support to work behind the scenes with runtime team, but this doesn't happen unless we tell them that we have this engagement, and they need to do this. Also, we've recently inherited another boomi runtime (acquired tech stack from a company that went under) and they use MCS for both runtime and infrastructure monitoring. It's not clear how communication works, and similar challenges -- Boomi support doesn't seem to have any way to know that they are working with a customer who has MCS. The boundaries are a bit fuzzy from professional service offerings, and these are things that can typically be worked out, just requires a lot of engagement and driving via customer success and various players.
What problems is the product solving and how is that benefiting you?
Transforming + mapping EDI data between our various supply chain partners.


    Adi J.

Boomi IPAAS Tool

  • January 11, 2024
  • Review provided by G2

What do you like best about the product?
Easy to implement
Easy to use
Lot of out of box connectors
User friendly reporting or process properties
Easy to build both A2A Application Integration and Business to Business Integration
Trainings are available on the Platform for free
Easy to adopte the technology
What do you dislike about the product?
Newer things take times to on-board into the platform like new connectors which already exists on other platform.
What problems is the product solving and how is that benefiting you?
Integrating with ERP to push the data exchanges to all the backend system. this will enable the application to help t he business to enable all the purchase to fulfillment and finally payment


    Packaging and Containers

Boomi is a great iPaaS platform and it will meet most organizations integration needs

  • January 05, 2024
  • Review verified by G2

What do you like best about the product?
Here is a few of the benefits that we have gotten out of Boomi:

Reduced implementation time significant
Made integration logic easier to find and understand, as it is not hidden in code somewhere
High reusability, as we have implemented all integrations following a similar structure
Lots of standard connectors, so you don't have to create the connection to a standard system.
Good overview in the platform and easy tools to check processes and configuration
What do you dislike about the product?
Generally I really like the product a lot, so here is a few things to consider

You need to build design framework for your integrations, as there is a lot of different ways to go about creating the integration.

Errorhandling should also follow a framework, so that the different types of error are caught the right way and information is sent to the right people. Technical error are send to IT and data errors are sent to the right business unit.

I really recommend finding some experts in boomi to get started the right way. Otherwise you could end up with very complex integrations for no reason.
What problems is the product solving and how is that benefiting you?
Boomi is solving all kinds of business problems. Generally doing the bulk load of work in terms of business partner communication, customer invoicing, finansial data collecting. We could not run the business without having a iPaaS doing so much.


    Computer Software

Satisfied Boomi Customer

  • January 04, 2024
  • Review verified by G2

What do you like best about the product?
1. Ease of Use
2. Extensive feature set
3. Excellent self-paced training
4. World-class support
What do you dislike about the product?
1. Price
2. Some expected features aren't available
3. Documentation can sometimes be confusing
What problems is the product solving and how is that benefiting you?
Boomi enables data sharing and consolidation between multiple disparate applications, systems and platforms. Our Boomi integration processes allow connection and communication between our internal ERP and custom business systems, our cloud CRM, and multiple 3rd-party platforms. These integrations have allowed us to automate batch processes, share real-time data between previously-siloed systems, and deliver time-savings and process efficiencies to our business users.


    Sina G.

Reliable Platfrom

  • January 04, 2024
  • Review verified by G2

What do you like best about the product?
The simplicity in usage, straightforward implementation, and seamless integration capabilities are the standout features of Boomi.
What do you dislike about the product?
The licensing model of Boomi is a source of dissatisfaction for me
What problems is the product solving and how is that benefiting you?
Boomi addresses various challenges in data integration, workflow automation, and application connectivity. Its ability to streamline these processes results in enhanced operational efficiency reduced manual efforts, and improved data accuracy. The platform's versatility in connecting disparate systems facilitates a more cohesive and agile business environment. Overall, Boomi's solutions contribute to a more integrated and efficient workflow, providing tangible benefits in terms of time savings, resource optimization, and better data management.