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Reviews from AWS customer

3 AWS reviews

External reviews

456 reviews
from and

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5-star reviews ( Show all reviews )

    Siddhardha G

Cloud integration has transformed projects and delivers faster, more secure business workflows

  • March 18, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Boomi iPaaS is integration, as I have been integrating Boomi iPaaS with many source and destination systems such as Salesforce.

I use Boomi iPaaS as an integrator, connecting with Salesforce, which is a CRM tool, and NetSuite, which is an ERP tool, and I have backed up everything into a database. I have integrated all these systems through Boomi iPaaS, and I am also sending data to various websites using APIs with the HTTP connector in Boomi iPaaS and MDH from Master Data Hub, which is also in Boomi iPaaS, or Boomi Flow.

Additionally, I am using Boomi Agent Garden, Boomi API Studio, and Boomi MDH.

What is most valuable?

In my opinion, the best feature Boomi iPaaS offers is its user interface, which is easy to maintain, has a low cost, and offers low licensing costs, making it very easy to develop any integration.

Regarding features, Boomi iPaaS performs best and is more stable. It also has easy support, allowing me to contact the Boomi support vendor team for assistance with atoms, molecules, runtimes, and clusters. Security-wise, it is also more secure, enabling the use of internal OAuth 2.0 tokens and basic authentication for high-level authentication, and I can integrate with third-party services to obtain authentication, with some banking projects in Boomi iPaaS using PayU, Razorpay, and various payment platform authentications.

The positive impact of Boomi iPaaS on my organization has been significant, as after adopting it, I received many projects with the help of the Boomi vendor who brought me opportunities for Boomi iPaaS usage. Previously, I used TIBCO, MFT, and WebMethods, which were all very old systems. Boomi iPaaS is cloud-based and continues to update constantly, which has been very useful and led to more business.

I can definitely say I see specific positive outcomes after moving to Boomi iPaaS, noting improvements in efficiency, cost savings, and faster project delivery. The connector-based licensing cost is very low compared to other integration tools, and for security purposes, it is helpful. I have observed significant good performance transitioning from old legacy systems to Boomi iPaaS.

What needs improvement?

In terms of improvements, there is not much to enhance, but I believe a more user-friendly UI, solid Agent Garden features, and more training initiatives to promote Boomi iPaaS would be beneficial.

I wish Boomi iPaaS had more up-to-date authentication systems such as Microsoft Authenticator and Okta. Additionally, for documentation, they should prepare comprehensive documentation for all Boomi iPaaS products instead of a page-by-page website.

Though Boomi iPaaS is the best tool, it still requires improvement in reaching more people through training, appropriate documentation, and customer support, as their support team is not adequately trained.

What do I think about the stability of the solution?

Boomi iPaaS is indeed very stable.

What do I think about the scalability of the solution?

In terms of scalability, I find it highly scalable, and I would rate it a 10 out of 10.

How are customer service and support?

Regarding customer support, I would rate it as above average at about 60%.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used TIBCO, a very old system, and I switched to Boomi iPaaS for its cloud capabilities.

Before selecting Boomi iPaaS, I evaluated other options such as WebMethods Integration, Workato, and MuleSoft.

What was our ROI?

I have observed a 100% return on investment, with considerable time saved and clients very happy with the output they received. Concerning fewer employees needed, Boomi iPaaS is indeed an automated developer system, leading to a need for fewer employees to manage the integration process.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing indicates it is a little bit high but still reasonable.

What other advice do I have?

On a scale of 1 to 10, I would rate Boomi iPaaS a perfect 10. The reason I give it a 10 is that it is the best integration tool I have used until now, and it does not have any competitors at this moment.

My advice for others looking into using Boomi iPaaS is simple: go for it.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Anshul A.

Easy-to-Use Low-Code Platform

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
It's a low-code platform, and it's easy to use and set up, and it is also low-cost.
What do you dislike about the product?
sometime platform creates issue in process reporting while loading the document
What problems is the product solving and how is that benefiting you?
It's useful in integrating two systems easily.


    Takkellapati S.

Boomi: Effortless Integration with Stellar Support

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
I really like the wide variety of options Boomi provides for building, deploying integrations, and handling insights and performance. Boomi AI is a standout feature for me because it helps us work on integrations daily and resolve errors quickly when we get stuck. Boomi makes my daily job a bit easier and more creative, allowing me to dive deeper into learning new things and improving the quality and performance of our integrations. The initial setup was straightforward, and the Boomi team was greatly supportive, attentive, and cooperative, which I appreciated a lot. I'm pleased to be part of the Boomi community.
What do you dislike about the product?
I find the Boomi AI agent a bit lacking because it's stuck when it comes to correcting spelling or grammatical mistakes. It struggles with understanding what we want to convey, especially if there are sentence order issues. It often replies that it can only answer questions directly about Boomi, even when we ask relevant questions related to integrations.
What problems is the product solving and how is that benefiting you?
Boomi simplifies integration by providing a drag-and-drop interface, a variety of options to meet all requirements, and AI assistance to create basic integration templates. It answers our queries, enhancing ease and creativity in daily tasks. Boomi constantly updates, making our work easier.


    Ganesan C.

Boomi Developer Review

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
It is one of the best products compared to other integration tools, offering a more user friendly interface and easy to understand shapes. It also provides multiple options to connect with various trade partners.
What do you dislike about the product?
They have to work on some bugs and enhance the quality of shapes. Example SFTP connector shape with send option was not showing exact error when we are handling with try catch shape as all errors.
What problems is the product solving and how is that benefiting you?
It allows us to connect vast and multiple enterprises with easy steps and more security. They were offering on premises atom installation for sensitive data. Licensing will vary based on the connection.


    Manikya A.

The best integration platform

  • June 17, 2025
  • Review provided by G2

What do you like best about the product?
Boomi is one of the very light weight, easy to learn Integration platform which is just drag and drop. All the SDLC steps right from building to deployment are there in a single platform and it is very easy to use.
What do you dislike about the product?
The interface logs in the process reporting page can give more insights on the documents processed in the intermediate shapes
What problems is the product solving and how is that benefiting you?
From Boomi, we are building interface which connects the source and target systems seamlessly and processes documents with very minimal time frame


    Information Technology and Services

Great iPaaS platform and easy to use

  • May 16, 2025
  • Review provided by G2

What do you like best about the product?
APIM gettting much better and AI agent framework
What do you dislike about the product?
More enhancements in containerization are needed.
What problems is the product solving and how is that benefiting you?
B2B EDI and application integration
We migrate from bizTalk to Boomi. Boomi is the chosen platform


    Rishi L.

Best integration platform

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Connect everything to everything without any platform influence
What do you dislike about the product?
Going so fast, changing icons frequently making unfamiliar
What problems is the product solving and how is that benefiting you?
Automated and connected business


    Sung K.

Boomi automates complex & impactful services

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Boomi has allowed me to bring value to my company by automating Ecommerce, DTC, B2B processes and data flow at TKG. Integration & Automation platform has been crucial to have data flow to the right places at the right time, with listeners providing near realtime service for our web orders coming from Salesforce. It works seamlessly with SSMS as well and we are exploring Master Data Hub to replace or SSIM packages and stored procedures. Before ammunition I worked with it extensively for complex educational data as well.
What do you dislike about the product?
Boomi has some intricacies/inconsistencies that takes experience to nail out, like sometimes JSON and XML maps needing a reimport of the whole profile to modify a single field. Or a main process that holds several sub process, that sometimes which both main and sub process show up in process reporting, making it easier to debug and see executions, and sometimes only the main process showing up, making it difficult to drill down to that specific sub process execution. I'd like to see both main and sub processes in process reporting when s main one fires the sub. Even configuring it exactly as other main process that show both, sometimes the sub wont show up!
What problems is the product solving and how is that benefiting you?
DTC & B2B orders for ammunition, bidirectional synchronization with our PIM/DAM


    Jeremy E.

Unlimited AI Automation

  • May 14, 2025
  • Review provided by G2

What do you like best about the product?
I love how Boomi seamlessly integrates all of our applications using advanced AI agents and workflows.
What do you dislike about the product?
I used to dislike the limited agent connections but the new AgentStudio is a complete game changer.
What problems is the product solving and how is that benefiting you?
Boomi is adding much needed error handling and seamless integration with Azure.


    Sai V.

Boomi is a great IPAAS

  • May 14, 2025
  • Review provided by G2

What do you like best about the product?
Integration ease and the low code build technique
What do you dislike about the product?
FLOW, it is very tough to understand if you are not a front end guy
What problems is the product solving and how is that benefiting you?
Integrations