Locus - TMS

What do you like best about the product?

The UI/UX is easy to use and proper. The system is also more accurate in performing routing.

What do you dislike about the product?

Compared to other vendors, the cost is higher and the development time is relatively longer.

What problems is the product solving and how is that benefiting you?

they help us to digitize processes and obtain data that we have never been able to get before.

What do you like best about the product?

Overall, my experience with LOCUS has been very positive.

The LOCUS app is easy to use, and even new riders can quickly understand and operate it. However, the local language translation still feels slightly unnatural in some areas, so this could be improved to make the user experience even better.

The dashboard is also user-friendly and provides all the key information we need in a clear table format. It helps us measure carrier team performance more efficiently and saves a significant amount of time compared with manual tracking in spreadsheets.

The API connection performance between SAP and LOCUS is working reliably with fast speed. When an issue occurs in the API flow, we are able to check and identify it quickly, which helps support smooth daily operations.

In addition, the support team, including the service desk and key account team, has been excellent. They respond quickly to new or change requests and provide real-time progress updates, which gives us good visibility and confidence during the process.

Considering the features, reliability, support quality, and reasonable price, I strongly recommend LOCUS for companies looking for a track-and-trace service provider.

What do you dislike about the product?

The local language translation still feels slightly unnatural in some areas, so this could be improved to make the user experience even better.

What problems is the product solving and how is that benefiting you?

We have been working with LOCUS for almost five years, and it has helped us improve visibility and control over our transportation operations, especially in carrier tracking.

One of the key problems LOCUS solves for us is the lack of real-time visibility of truck movements. With LOCUS, we can track the real-time location of trucks and monitor the delivery status more easily. The ETA feature is also very useful because it helps our customers know when the truck is expected to arrive. This improves communication with customers and helps reduce the need for manual follow-up.

In addition, LOCUS allows us to monitor carrier performance, especially arrival performance at our distribution centers. We can use this information to review how well carriers are performing and identify areas for improvement. The data also helps us plan and adjust warehouse operations more effectively, including manpower planning, dock scheduling, and operation lead time.

Overall, LOCUS helps us save time, improve operational visibility, support better customer communication, and make more data-driven decisions in our logistics operations.

What do you like best about the product?

Very smart and responsive stakeholders, and very accommodating when it comes to custom builds.

What do you dislike about the product?

The development cycle is long, and it can sometimes get stuck on commercials. Because of that, very fast-paced environments tend to require more planning to keep things moving.

What problems is the product solving and how is that benefiting you?

Locus helps us solve two key needs: dynamic slot planning for our fleet management, and routing with ETA updates to the customer location based on the roster.

What do you like best about the product?

The Team Locus responds quickly when there’s an issue and works fast to resolve it. The UI/UX is also good and easy to use.

What do you dislike about the product?

The price is higher than most competitors. Also, the anomaly reporting could be improved.

What problems is the product solving and how is that benefiting you?

locus help to improve customer mapping, Delivery is denser

What do you like best about the product?

Route Optimization And Trip Planning For Rider

What do you dislike about the product?

Its Take Time To Get order with High Order Flow

What problems is the product solving and how is that benefiting you?

Its optimize routes for the particular deliveries and we can manage who who can deliver first order and how can we save a full cost

What do you like best about the product?

Locus has a clean, intuitive UI/UX that makes it easy for users to navigate the system and perform daily operational tasks efficiently.

What do you dislike about the product?

The pricing is significantly higher than other vendors, which made it difficult to justify the overall value despite the platform's strong capabilities.

What problems is the product solving and how is that benefiting you?

Locus helps automate route planning, improve delivery visibility, and provide real-time tracking. This has reduced manual work, improved operational efficiency, and enhanced decision-making through better reporting and dashboards.

What do you like best about the product?

Locus has helped us optimize our delivery routes to customers.

What do you dislike about the product?

There are too many settings to configure for different shipping methods, which makes the process more complicated than it should be.

What problems is the product solving and how is that benefiting you?

Optimize the delivery route and the unit to improve efficiency.

What do you like best about the product?

I appreciate the stability of Locus as it consistently performs its tasks effectively and rarely fails. I find the Control Tower views exceptionally performant and flexible, which significantly aids my team in identifying exceptions efficiently. The task-level Root Cause Analysis (RCA) user interface is incredibly thorough, providing comprehensive insights into operational dynamics. The support team is also very professional. Their customer success team stays in touch and consults us too.

What do you dislike about the product?

Locus couldn't accommodate some of our experimental requirements, such as offering on-demand booking for free phlebotomists with real-time ETA visibility.

What problems is the product solving and how is that benefiting you?

We use Locus for real-time task assignment, optimizing phlebotomist deployment by distance. It enhances operational efficiency and provides robust control tower views and task-level RCA, making exception identification seamless.

What do you like best about the product?

A product mindset and dynamic team who loves to solve business problem and land tangible benefits in the engagement

What do you dislike about the product?

have a robust future fit product roadmap

What problems is the product solving and how is that benefiting you?

We have been partnered with Locus from 2018 onwards and now the Dynamic Delivery Optimization capability is live across 7 countries, 1000+ distributors and provide significant last mile savings and green KPIs. We are building next gen capabilities -Network Optimization to drive the program to next level capability driving value across SEA, SA regions.

What do you like best about the product?

We have received positive feedback from the Locus team for all types of issues. We are using it to assign routes for our CEAs (delivery boys), batch customer orders, and add vehicles for each route, and Locus is performing very well.

What do you dislike about the product?

For each loading, it takes some more time.

What problems is the product solving and how is that benefiting you?

Creating routes was done systematically using Locus, which saves a lot of time.