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    Jeffery G.

Analytics for Small/Mid-sized Businesses

  • August 10, 2021
  • Review provided by G2

What do you like best about the product?
We really enjoy the intuitive nature of the user interface. Almost anyone can pick it up quickly and build data visualizations.
What do you dislike about the product?
Sometimes the processing speeds are slow and the platform can be glitchy at times. Also, change the name! It is hard to be taken seriously with a name like "Zoho."
What problems is the product solving and how is that benefiting you?
We have created an internal dashboard that displays client portfolio information. We have also designed a management report that we give to our clients to show them just how awesome we are.
Recommendations to others considering the product:
If you are just getting started with analytics, this is a great solution. If you want more robust and fleshed-out features, go with Tableau or Power BI.


    Burkhard F.

Zoho Analytics | Gets the job done with a bit of work

  • May 25, 2021
  • Review provided by G2

What do you like best about the product?
I really like the flexibility of Analytics to be able to create custom queries.
What do you dislike about the product?
Analytics falls short when scheduling data exports, unable to schedule hourly. The SQL interface lacks refinement.
What problems is the product solving and how is that benefiting you?
Analytics has solved data access issues to our backend legacy systems through queries, exports, and automation. We no longer have to guestimate how we are doing; we have the facts.


    Pournami M.

User friendly experience.

  • March 15, 2021
  • Review provided by G2

What do you like best about the product?
This is the real deal when it comes to transforming data with large amounts of numbers into simple reports through graphics that allows you to clearly see and understand if the goals intended in sales or employee performance is satisfactory.
What do you dislike about the product?
Its easy ti use,the free trial version provides prior training to the users to start implementing this tool to the very best.
What problems is the product solving and how is that benefiting you?
I am able to transform data with large amounts of numbers into simple reports through graphics that allows the user to see or set goal line to achieve and target.
Recommendations to others considering the product:
Highly recommended for its user friendly interface that is easy to customize and navigate through.


    Jaideep T.

Best online BI tools with tons of options and great support team

  • January 23, 2021
  • Review provided by G2

What do you like best about the product?
Numerous options for integrating with various sources of data
Excellent choice of charting options
High degree of flexibility in managing and analyzing data
Intuitive and pleasing UI/UX
Option to create columns with custom calculations
Schedulers to update data on a daily basis
Seamless integration with other Zoho products
Very responsive and helpful support team
What do you dislike about the product?
Inability to run custom SQL queries with live connects to databases
What problems is the product solving and how is that benefiting you?
At our company, I use Zoho Analytics mainly to quickly report the data across my online systems so that I can focus on making decisions based on the data. While I don't have any tangible benefits at this point, the intangible benefits are the time savings that I personally have in setting up the dashboards that I need and the frequent reviews that I need to do with daily/weekly sets of data. The ability to share the data with key stakeholders also allows us to shift focus on decision making.
Recommendations to others considering the product:
If you can afford the basic plan and want more than what a free tool like Metabase can provide, then Zoho Analytics is a no brainer. Data is very important to me and any tool that makes data analysis easy and delightful plays a key role in my decision making process.


    Kathryn W.

Zoho Analytics provides many advantages over other data platforms

  • January 09, 2021
  • Review provided by G2

What do you like best about the product?
Creating data collection operations within Zoho Analytics is very simple, since the artificial intelligence provided by the platform is responsible for advising on what decisions should be made in the company according to the results of each analysis, helping us to raise long-term scenarios that are properly adapted to the size and needs of the company.
What do you dislike about the product?
It is unnecessary to use the system of comments on reports shared with others when it limits the number of characters that can be used, and the intelligent alert system often does not alert about the anomalies that occur in the data lines.
What problems is the product solving and how is that benefiting you?
Zoho Analytics is affordable and accurate, and serves to create reliable analysis of what is happening in business reports, so it is denoted as reliable software. The analysis system creates information completely automatically, and its language shows incredible naturalness. In any case, based on these points it is possible to create forecasts of future trends to be taken into account.
Recommendations to others considering the product:
With the implementation of a platform of the level of Zoho Analytics is not necessary to be a specialist in digital marketing, because Zoho Analytics is responsible for covering the area of consulting for the results are as optimal as possible. We recommend Zoho Analytics to be able to create much more organized and complete commercial strategies that cover the needs of the company in different scenarios and at different times, which is ideal for obtaining new potential clients.


    Owen S.

Easy to use, powerful, and affordable analytics package

  • November 05, 2020
  • Review provided by G2

What do you like best about the product?
1. Easy to get started with. Pull data from nearly any source automatically: your CRM, your accounting software, your CRM, vendor supplied data
2. Simple to build reports. Pivot tables, charts, etc. Slightly more complicated to put these into a dashboard but still straightforward.
3. Easy to get data out into useful format. Export spreadsheets, automate emailing of reports, create graphics for slides.
What do you dislike about the product?
1. No way to automatically share a report to Zoho workdrive, google drive, FTP, or dropbox. This would be a really useful feature. Rather than email reports I'd rather share them to cloud storage and I wish that were automatic.
2. Sharing with external parties doesn't have good access-control methods, unless you pay for your recipients as users. I wish there was a way to share to external users with a login that was unique to each user.
3. Integration with Zoho Flow is really minimal. I wish that there were triggers and actions that would allow me to use Zoho Flow to automatically generate and send reports on a schedule or in response to a particular trigger.
What problems is the product solving and how is that benefiting you?
We run a high intensity sales and marketing operation and have to integrate data from many different sources (leads, prospects, client data) with our internal data. Using a BI analytics package like ZOHO Analytics allows us to perform analysis with all these sources without having to integrate external data with our own databases.

Zoho Analytics is also our preferred solution for creating client dashboards that can show clients our progress on projects and results.
Recommendations to others considering the product:
An inexpensive yet powerful solution for reporting. Consider Zoho before more expensive brands. Using Zoho Analytics is also recommended if you're already a Zoho One subscriber.


    Brad B.

Deeper clarity into sales rep performance.

  • October 02, 2020
  • Review provided by G2

What do you like best about the product?
Zoho provides an excellent daily snapshot into our most important metrics.
What do you dislike about the product?
The effort in setup requires some time and energy. However, once you have the system running, it performs well.
What problems is the product solving and how is that benefiting you?
Our current CRM doesn't provide clear analytics on all of the metrics we like to track in our sales team. Zoho allows us to pull the data we want from our CRM to provide insights into demo rates, close rates, etc.
Recommendations to others considering the product:
If you use jobnimbus and want better insights into metrics, I would recommend implementing a program like Zoho.


    Nichola C.

Informative dashboards but some of the functionality can be frustrating

  • September 18, 2020
  • Review provided by G2

What do you like best about the product?
The ability to merge different data sources into reports and create dashboards to group and display related charts and widgets.
What do you dislike about the product?
Some of the functions are buggy and frustrating such as the configuration sidebar disappearing and wiping all your settings if your mouse leaves the area when setting up scheduled email templates.
What problems is the product solving and how is that benefiting you?
Building reporting systems that allow easier analysis and identification of patterns in large data sets. The simple chart displays help to communicate this information at different levels within the business.


    Management Consulting

Effective Business Intelligent Tool For A Small Business

  • July 21, 2020
  • Review provided by G2

What do you like best about the product?
It has a number of cloud and other data plugins. Easy to set up data feeds and build a first set of reports. Integrates well with other Zoho family products. Security and embed features are not elaborate but sufficient. Much of the day to day management can be done by end users, which is useful for a small company with limited IT bandwidth. Certain data interfaces such as that with Google Analytics and Hubspot come with canned reports.
What do you dislike about the product?
Limit of 3 deep queries can be limiting at times. The Eventbrite interface is limited to 75 events. However these problems are really minimal. There is nothing that has been an issue day to day.
What problems is the product solving and how is that benefiting you?
Gives us a longitudinal view of the data coming from our transactional system. We have been able to create dashboards specific to our various users, and the data has generated numerous improvements in our internal processes.


    Juan Carlos A.

Very useful tool

  • July 14, 2020
  • Review provided by G2

What do you like best about the product?
- Very easy to add data sources
- Integration with google sheets works perfectly
What do you dislike about the product?
Some tools are difficult to find but there's a lot of documentation and help online.
What problems is the product solving and how is that benefiting you?
Combining data from different sources (Social, Excel, Google Drive, Shopify, etc) and display them on the same dashboard.
Recommendations to others considering the product:
Great software for mid size business analytics