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    Vishal S.

The experience of working on zoho analytics is wonderful.

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
It is easy to use. It can be easily integrated with other Zoho products or other plateforms.
What do you dislike about the product?
There is a performance issue with a large dataset. You will face lagging in reports and dashboards
What problems is the product solving and how is that benefiting you?
Zoho CRM is directly connected with Zoho analytics. So it is beneficial in creating reports like Leads reports, Deals Reports, Customer outstanding reports etc.


    Agnes A.

Analytics to Help Improve Decision Making

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
Improves management of sales and marketing data. It is easy to use, even for beginners. The machine learning and predictive analytics features. Supports integration with numerous data sources.
What do you dislike about the product?
Plans with more comprehensive tools and features cost more. The support team is a bit lax
What problems is the product solving and how is that benefiting you?
Makes it easier to merge and analyze data from different sources for easier analysis. This results in a better understanding of data and, ultimately, better decision-making.


    Financial Services

Business intelligence at ease

  • May 20, 2023
  • Review provided by G2

What do you like best about the product?
I liked the user-friendly interface and the fact that it enables users to consolidate data from various sources like Zoho CRM, Salesforce, etc. and help the users to analyse the data within a single platform.
What do you dislike about the product?
I have experienced some performance issues while dealing with exceptionally large datasets or large queries, and that is something which might act as a loophole.
What problems is the product solving and how is that benefiting you?
It helped in cleaning and analysing raw data, and its data visualisation capabilities helped in fetching inferences from that data so that it could be further presented to the decision-makers as well.


    Natanael C.

Director of Sales and BizDev

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
It helps you to create graphs of the data you have in your CRM
What do you dislike about the product?
The user experience and user interface are not as good as some other solutions
What problems is the product solving and how is that benefiting you?
It is saving us time to quickly take a look at the graphics to understand the data and sales team performance


    Oki A.

Average at best

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
its simple and easy to use with other zoho products.
What do you dislike about the product?
Outside zoho products isnt pretty restrictive to use not to mention sluggish. Its Query support is mediocre at best.
you are better off with grafana or metabase
What problems is the product solving and how is that benefiting you?
Zoho provide analysis solutions what can plug into zoho workflow and creates a mini data pipeline.


    Information Technology and Services

Zoho Analytics experience so far

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
That it is a web-based tool and that it comes with a lot of additional plugins. I like that it has an announcement section giving out some good content. I also like their access control settings.
What do you dislike about the product?
It has data storage limitations in the standard plan.
The UI /UX options/experience aren't as good as other tools.
Conditional formatting limitations as compared to other BI tools.
Visualizations could be better.
What problems is the product solving and how is that benefiting you?
It helps with Reporting services within a particular environment. The reusability of data within workspaces to create multiple reports per the business problem is a boon.


    Dhruv S.

Zoho CRM - A single place where one can maintain all CRM Solutions

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
Zoho Analytics is one of the best solutions to place the stuff coming from various CRM Solutions an organization use for maintaining sales and marketing data, and on top of that provides a number of ways to aggregate and analyze data points
What do you dislike about the product?
Though Zoho is one of best solution for keeping the data , but sometimes external connectors fails which one uses to connect it to various BI Tools like Tableau etc.
What problems is the product solving and how is that benefiting you?
With Zoho present in our tech suite we now longer to need to surf to various CRM platforms to track sales and marketing data, we have our data entact with zoho and on top of that the analytics capability also helps to provide numbers to executives.


    Manpreet S.

Greta data insights

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
for me Zoho Analytics excels in data visualization
What do you dislike about the product?
the billing is slight high for me as a small business
What problems is the product solving and how is that benefiting you?
it offers a user-friendly interface that enables even non-technical team members to dive into data analysis effortlessly. Its drag-and-drop functionality allows to create visually appealing dashboards and reports without the need for coding or advanced tech skills. This accessibility ensures that our teams across different departments can quickly leverage the platform to make data-driven decisions.


    NaTalia S.

Great software just need better ease of use

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
Personally I like having all of my data in one place both for myself and my clients. I also like that I have all of my client individual data and the combined data in one place.
What do you dislike about the product?
I think it's not as user friendly as it could be. I think there's room for improvement for people like me who are data driven but not tech savvy.
What problems is the product solving and how is that benefiting you?
We use the analytics software to help organize and analyze our clients sales, marketing, and employee data. We've been able to use it to help our clients understand their data.


    Gopi T.

Zoho: Game changer for data analytics and reporting

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
Zoho Analytics provides a wide range of options including charts, graphs, pivot tables and dashboards. And the interface is simple and easy to use allows complex things to be done in a simpler way.
It provides seamless integration with various data sources including spreadsheets, databases, cloud etc. Ofcourse advanced analytics like statistical modelling and machine learning
What do you dislike about the product?
Sometimes understanding complex analytics, it takes a very long time. The learning curve to understand is much higher.. have to go step by step. The customization is very limited for visualizations. The performance of real-time data streaming and processing capability seems to the disliked feature for me personally..
What problems is the product solving and how is that benefiting you?
It solves several problems 1/ Data consolidation and analysis.. Data visualization and reporting
Advanced analytics and insights, for better and enhanced forcasting and optimze processes,, identify growth opportunities and mitigate risks
Better collaboration and sharing