External reviews
596 reviews
from
External reviews are not included in the AWS star rating for the product.
Makes the Certification Process Manageable
What do you like best about the product?
Makes the certification process manageable
What do you dislike about the product?
Some of the integrations didn't work as expected. The UI/UX could be improved, for example the Audit / Controls views could be better
What problems is the product solving and how is that benefiting you?
It helped us to manage our certification process and ensure that we are compliant
Clear Communication, Flexible Workflows, and Dashboards That Track Progress
What do you like best about the product?
The structural approach to the client. In case of something is not working they are happy to change the workflow. Clear communication with our manager Romy Spencer.
The Dashboards clearly visualize the progress
Integration with the internal tools helps to do the gap analysis fasterThere’s no need to create new policies from scratch; existing processes can be adapted as needed.
The Dashboards clearly visualize the progress
Integration with the internal tools helps to do the gap analysis fasterThere’s no need to create new policies from scratch; existing processes can be adapted as needed.
What do you dislike about the product?
At the initial stage, there was no clear vision regarding the scope of work or the project phases. However, the situation improved after a detailed discussion with Romy, which helped align expectations and clarify the direction
What problems is the product solving and how is that benefiting you?
Our goal is to demonstrate and validate a high level of expertise and well-established processes in the IT domain. Achieving this certification will enable us to access new clients and expand into additional markets and opportunities.
Intuitive Interface Accelerates SOC 2 Certification
What do you like best about the product?
I really appreciate Scytale's intuitive interface, which makes it easier for me to navigate the system. The team, led by Kamran, we're working with is super helpful, as they assist us in understanding the process and resolving issues, rather than just pointing them out. This support speeds up the certification process significantly, bringing an activity that could take months or even years down to something manageable in around six months. It's a big time-saver.
What do you dislike about the product?
Nothing at this time.
What problems is the product solving and how is that benefiting you?
I use Scytale's automated AI interface to integrate with existing systems and pull data, replacing manual processes. It helps streamline SOC 2 certification efforts from years down to months by resolving issues effectively.
Effective, Audit-Approved Software That Gets the Job Done
What do you like best about the product?
The software could be improved upon imho, especially with the AI integrations and document layouts, but it does the job effectively, and was praised by the auditors who used it.
What do you dislike about the product?
The UI is a little clunky, and things aren't always obviously placed - but thats a small complaint as you learn these things when onboarding.
What problems is the product solving and how is that benefiting you?
Scytale helped us through the entire ISO27001 certification process, ensuring we had help throughout - even during the audit itself and afterwards.
Scytale Streamlines Compliance with Clear Guidance, Automation, and Helpful Support
What do you like best about the product?
I’ve had a very positive experience using Scytale. What stands out the most is how it simplifies and structures compliance processes that are typically time-consuming and complex. The platform provides clear guidance at every step, even for teams without deep compliance expertise.
One of the biggest advantages is the automation. Tasks that would normally require manual tracking are centralized and streamlined, saving a significant amount of time. The integrations with other tools also help keep everything aligned without extra effort.
I also appreciate the intuitive interface - it’s easy to navigate, and you can quickly understand what needs to be done next. The visibility into progress and requirements helps reduce uncertainty and keeps the whole team on track.
Additionally, their specialist Romy Spencer has been incredibly helpful throughout the process. Her guidance, responsiveness, and expertise have made a real difference, helping us move faster and with more confidence.
Overall, Scytale has improved our workflow by making our certification path more efficient, organized, and far less stressful.
One of the biggest advantages is the automation. Tasks that would normally require manual tracking are centralized and streamlined, saving a significant amount of time. The integrations with other tools also help keep everything aligned without extra effort.
I also appreciate the intuitive interface - it’s easy to navigate, and you can quickly understand what needs to be done next. The visibility into progress and requirements helps reduce uncertainty and keeps the whole team on track.
Additionally, their specialist Romy Spencer has been incredibly helpful throughout the process. Her guidance, responsiveness, and expertise have made a real difference, helping us move faster and with more confidence.
Overall, Scytale has improved our workflow by making our certification path more efficient, organized, and far less stressful.
What do you dislike about the product?
While the overall experience has been very positive, there are a few areas that could be improved. Some parts of the platform can feel a bit rigid, especially when trying to adapt workflows to specific internal processes. Greater flexibility in customization would make it even more powerful.
These are relatively minor issues, and they don’t outweigh the overall value the platform provides.
These are relatively minor issues, and they don’t outweigh the overall value the platform provides.
What problems is the product solving and how is that benefiting you?
Scytale helps us navigate the complexity of ISO 27001 certification, which would otherwise require significant manual effort, coordination, and deep expertise. Before using the platform, managing policies, controls, and documentation would have been fragmented and time-consuming.
With Scytale, everything is centralized and clearly structured. The platform guides us through the ISO 27001 requirements step by step, making it easier to understand what needs to be done and when. Task management, progress tracking, and automation reduce the amount of manual work and help ensure nothing is overlooked.
As a result, the certification process has become much more organized and predictable. It has saved us time, reduced stress, and allowed the team to focus on implementation rather than figuring out the process itself.
With Scytale, everything is centralized and clearly structured. The platform guides us through the ISO 27001 requirements step by step, making it easier to understand what needs to be done and when. Task management, progress tracking, and automation reduce the amount of manual work and help ensure nothing is overlooked.
As a result, the certification process has become much more organized and predictable. It has saved us time, reduced stress, and allowed the team to focus on implementation rather than figuring out the process itself.
Very Useful Dashboard and Outstanding Customer Service by Nicole A.
What do you like best about the product?
The customer service and dashboard were very useful!
What do you dislike about the product?
No every program connects to the dashboard.
What problems is the product solving and how is that benefiting you?
SOC 2 Type 2 audit requirement gathering.
Fast-Track SOC2 Compliance, Excellent Support
What do you like best about the product?
I appreciate the speed Scytale provides in getting SOC 2 certified in just 2-3 months, which is genuinely impressive and far from just fast - it’s done right, offering a report that enterprise customers actually trust. I love the personalized support, where the customer support team feels like an extension of my own team, being proactive, knowledgeable, and genuinely caring about my success. The platform simplifies the complex space of compliance with clear steps and an intuitive interface, making it approachable without needing to be an expert. What I like most is the real business outcomes Scytale provides, as it directly translated into closing enterprise deals that were not possible without their assistance, turning compliance into a revenue driver. Additionally, the peace of mind knowing that my security posture is continuously monitored and audit-ready removes a huge weight from my team's shoulders, allowing us to focus on building the product instead of chasing compliance tasks.
What do you dislike about the product?
Initial Setup & Onboarding: Getting started required some upfront time investment, configuring the platform to match our environment wasn't instant. It's not a 'plug and play' out of the box experience, so plan for a proper onboarding period rather than expecting to hit the ground running on day one. Manual Integration Configuration: While Scytale supports a solid range of integrations, a few of ours needed manual setup and some back-and-forth to get working correctly. It wasn't a dealbreaker, but it did add time we hadn't fully anticipated. More guided integration walkthroughs would help here. Platform Can Feel Overwhelming at First: Compliance is inherently complex, and the platform reflects that depth. For someone new to SOC 2, the sheer number of controls, tasks, and requirements can feel daunting initially. A more guided 'getting started' flow for first-time users would smooth out that early learning curve significantly.
What problems is the product solving and how is that benefiting you?
Scytale speeds up SOC 2 compliance from 12-18 months to 2-3 months, simplifies the process, and turns compliance into a sales asset. It automates evidence collection, guides through complexity, and ensures ongoing compliance. Plus, personalized support keeps things on track.
Fast, Intuitive Compliance Platform Backed by Exceptional Support
What do you like best about the product?
Scytale was an absolute breeze to work with. Their platform is intuitive and easy to use, and it helped us track all the necessary metrics to get compliant more quickly. The price was well worth it, and the speed at which we were able to become compliant thanks to Nicole Alvaro, along with the overall support we received from the team from day one, was incredible. Overall, everything felt smooth, straightforward, and simple to manage within their well-structured platform.
What do you dislike about the product?
Absolutely nothing. there were only positives
What problems is the product solving and how is that benefiting you?
Scytale helps us maintain strong compliance and security standards. It gives us confidence that our policies are properly structured, thoughtfully maintained, and aligned with protecting our clients. It also reassures our clients that we take security seriously and are committed to keeping their data safe.
Quick, Efficient, and Helpful—Makes Tasks Easier
What do you like best about the product?
Quick, Efficient, Helpful. They make certain tasks easier.
What do you dislike about the product?
There's little to nothing to say about dislikes. It's been wonderful
What problems is the product solving and how is that benefiting you?
Previously I was sending 100's of emails a day. Now I am simply monitoring the emails being sent out.
Structure and Automation That Just Works
What do you like best about the product?
Structure and automation in preparation for an audit. Price vs Quality. Working with Liya to make sure we are ready (and to dive deep into some Scytale specific oddities). Working with Wesley was also a pleasure.
What do you dislike about the product?
customization, configurability of integrations, some integrations are not working reliably
What problems is the product solving and how is that benefiting you?
I use it to prepare for audits and to make sure we don’t miss any important items along the way.
showing 1 - 10