Scytale AI GRC Platform

What do you like best about the product?

I find Scytale very helpful in making the certification process easy and streamlined. I like the tool and the dashboard because they offer an easier view of what needs to be done. It's supported by technology and also human input, especially the support from Jayden, our project consultant, who keeps the project on track. The dashboard gives an easy overview of statuses and actions needed. The templates and the ability to work with existing policies and procedures without needing to change everything make it a great tool.

What do you dislike about the product?

No dislikes but opportunities to further automate are of course always there.

What problems is the product solving and how is that benefiting you?

Scytale simplifies ISO certification by streamlining processes, aided by technology and human support, providing templates, and feedback. This combination ensures tasks are clear and manageable, making certification straightforward and efficient.

What do you like best about the product?

Hand-in-Hand walk through the process with a well experienced team.

What do you dislike about the product?

Adaptation and integrations for extremely small/on-budget teams.

What problems is the product solving and how is that benefiting you?

Navigate and manage the process of compliance audits (like SOC2)

What do you like best about the product?

First and foremost, I really enjoyed working with the team that supported me throughout the entire process. They provided exceptional support, were highly responsive, patient, understanding of the process, and extremely professional.

The platform itself is also excellent — relatively easy to use and very accessible.

What do you dislike about the product?

One small comment regarding the platform: it was sometimes difficult to know which of the documents I had uploaded were also relevant to other sections. I would expect that if the same document is required for multiple sections, it would automatically be reflected in the relevant sections once I upload it to one of them.

What problems is the product solving and how is that benefiting you?

The management of the submission process with EY was very well handled, with clear guidance on exactly what was required for each section. It was also helpful to be able to leverage existing materials whenever an additional compliance certification was being pursued — for example, using relevant ISO materials as part of the SOC process.

What do you like best about the product?

It helps greatly in overseeing the entire documentation of an ISO certification project. It helps to gather and track both the policies and the evidence, so is a very valuable asset

What do you dislike about the product?

Dislike is a big word, but for me it lacks a roadmap that guides users through the proper sequence and steps of an ISO certification project.

What problems is the product solving and how is that benefiting you?

It takes away a lot of the admin overhead, not just during first setup but also in the on-going recertification effort.

What do you like best about the product?

In the commodity risk management space, data security, process integrity and operational trust are everything. The Forge aHedge SaaS platform takes protecting client data incredibly seriously, which is why we sought out top-tier security certifications and partnered with Scytale to help us reach that goal efficiently.

Going through complex compliance audits can easily derail a team's focus, but the Scytale platform and their dedicated compliance expert, Dian, streamlined the entire process from day one.

The automation capabilities of their platform saved our team countless hours of manual evidence collection, turning what usually takes months into a highly structured, stress-free project. What truly sets them apart, however, is their customer success team. Dian has been incredibly professional, responsive, and deeply knowledgeable — guiding us through every step and pre-audit readiness check with absolute confidence.

Thanks to Scytale, we successfully achieved our security attestations ahead of schedule and with minimal disruption to our daily operations. They are an invaluable partner for any startup company looking to build trust with enterprise clients, and we cannot recommend them highly enough.

What do you dislike about the product?

I felt that assumptions were made during the sales process regarding the knowledge of the prospect (i.e. we the client) and hence some nuances (specifically around SOC2 trust service principles) were missed. Invoicing via AWS Marketplace was also annoying but it's moreso a slight inconvenience more than anything else.

What problems is the product solving and how is that benefiting you?

Scytale is opening offices in other regions where the timezone is friendlier which will benefit both Scytale and us - Dian (our consultant) has been very accommodating and made sure this has not been a problem nor blocker for us though.

What do you like best about the product?

I appreciated Scytale's communication, as they were always available whenever we needed them. I think they have a very well-thought-out process that can work for any business looking for SOC 2 compliance.

What do you dislike about the product?

They are a bit expensive.

What problems is the product solving and how is that benefiting you?

Scytale helps us navigate the SOC 2 certification process, making it easy to track progress and handle paperwork with an auditor's support.

What do you like best about the product?

Quick personal responses from sales, support and of course the assigned consultant. Caitlin has been very helpful with the overall progress of the project with planning, answering questions and support. The interface itself holds a lot of useful information about what to do and also how to do it. Apis are very useful and continuously improving. Api integrations are very quick and I have never had any performance issues. No one believed we could accomplish so much we did the last months - my deadline is far away and yet we're 100% ready for audit. Evidence collection analyzed by AI has been a lot of help specifically with identifying what information the evidence lacks. The main reason we chose Scytale was quick response from sales and support, platform information and progress as well as the competitive price point.

What do you dislike about the product?

I really enjoyed this project and can't find much I dislike, maybe the api definitions could be improved, but they are still better than the competition.

What problems is the product solving and how is that benefiting you?

Our high end customers demand compliance for NIS2 and ISO27k1. With a trust center we now no longer need to answer send questionaries for security compliance. So keeping our customers happy with our compliance is the main benefit.

What do you like best about the product?

I really appreciate Scytale's account management support. Their account managers have been incredibly helpful and feel like part of our team, constantly pushing us forward. They're super knowledgeable and even during the sales process, Daniel, who we spoke with, genuinely seemed to care. The team is well-trained. The weekly meetings are great, keeping us on track, and as we get into the integration with the platform, it’s been an impressive experience. The initial setup was very easy, and the onboarding made sure everything was seamless. Overall, I'm very impressed with Scytale so far.

What do you dislike about the product?

Honestly, nothing to dislike yet. The whole experience has been great one month it.

What problems is the product solving and how is that benefiting you?

Scytale helps us achieve SOC 2 compliance faster and with fewer resources, thanks to their excellent platform and supportive account managers.

What do you like best about the product?

ISO27001 audit preparation and evidence collection, Regular meetings with Scytale experts, Pricing, Usability

What do you dislike about the product?

No API is available, and the application isn’t on Google’s approved list.

What problems is the product solving and how is that benefiting you?

Independent Internal audit, Evidence collection for ISO 27001 audit

What do you like best about the product?

The platform has done a great job guiding us through preparation for our first SOC 2 audit, as well as the audit period itself. The UX is easy to use, and the integrations have met our vendor needs.

What do you dislike about the product?

It would be great if Scytale offered an AI agent connector or an MCP server.

What problems is the product solving and how is that benefiting you?

Policy writing, SOC2 audit consultation and assistance, and ongoing policy maintenance/management. The GRC consultant helps coordinate the work I need to complete and ensures we can provide sufficient evidence to satisfy our audit controls.