What do you like best about the product?

The UI is really simple and useful, it simplifies the interactions and the complexity of the process.
The daily work with Oron Nachmany, the Customer Success manager assigned to us is a real benefit.

What do you dislike about the product?

There are still some manual processes that need to be done to collect all the evidence.

What problems is the product solving and how is that benefiting you?

Scytale sped up our journey to compliant with worldwide standards.

What do you like best about the product?

Super responsive and helps out a ton. This team knows what they are doing and made compliance a breeze. From having great templates , to helping us fulfill all the requirements and even taking care ouf the Audit for us was amazing.

What do you dislike about the product?

Platform works great, but could improve on usability and overall functionality to make it more usable past the upload feature.

What problems is the product solving and how is that benefiting you?

SOC2 compliance

What do you like best about the product?

Scytale assigned a Senior Compliace Success Manager to us, which allowed the entire process to be performed as fast as possible.
His past experience with SOC2 audits was very valuable.
He recommended which cateogires and which SOC2 type we should pursue first.
He then went over all relevant audit monitoring and evidence, removed anything that was not required to reduce un-needed work.
And helped a lot for the process of evidence gathering and internal evidence approval.

The system allows for integration with most SaaS tools high-tech companies use, to automatically pull evidence and flag problematic findings.
We also used the platform Security Awareness Traning module, which got good feedback from the users.
The system allows to add people to the system, and assign tasks / monitoring responsibilities, due dates and priorities.

We plan to continue working with the platform and the Compliance Success Manager, in order to extended the SOC2 scope and maybe add ISO/IEC 27001, GDPR & HIPAA so everything will be managed from the same place.

When we evaluated other solutions, they were the only company that had all of these: ISO 27001, SOC 2 Type 2, GDPR, CSA STAR Level 1.

What do you dislike about the product?

1. The system has some minor bugs / features we want:
1.1. An Admin cannot change a user's Job Title.

1.2. The Training Module:
1.2.1. Doesn't have a passing score.
1.2.2. Doesn’t allow forcing re-taking the training when not getting the passing score.
1.2.3. Doesn’t verify the email entered is part of the employee list.

1.3. Cannot preview .eml files.

1.4. Unable to review the correlation between different compliances / standards.
For example, ISO 27001 and SOC2, to assess needed work to pursue an additional certificate / compliance / standard.

1.5. The system doesn’t have built-in ISO 27001 extensions (e.g. 27017, 27018, 27701, 27799) which need to be added manually.

1.6. Cannot delete tasks, only mark as Done and put in the Archive.

1.7. There are some integrations which are not currently available (e.g. Cloudflare, CrowdStrike, Elastic, Jfrog, Microsoft Defender, Microsoft 365, Panorays, Snowflake, Terraform, SAP).

What problems is the product solving and how is that benefiting you?

Compalice automation, workflow management, evidence management, and dealing with multiple certifications / standards.

What do you like best about the product?

Scytlae's product helped us so much! As we are a startup with no available resources to manage and prepare for SOC2, every resource in the company is responsible for so many tasks that SOC2 was one of those that could easily fall.
With Scytale, it's easy to manage your progress, automate the controls, and receive a VIP service from their CS team.

What do you dislike about the product?

Overall we had a great experience.
I'm sure in the near future, more capabilities will be automated.

What problems is the product solving and how is that benefiting you?

Prepared for SOC2

What do you like best about the product?

The tool is easy to use and you may now @ your contact at Scytale to assist with any evidence or control that needs furhter clarification. Also, we have standing weekly meetings and assistance via email. Oron (our Customer Success Consultant) was very accessible and very helpful throughout the process.

What do you dislike about the product?

Sometimes the weekly check in calls were too short, particularly toward the end of the collection period as we are trying to wrap up loose ends. Though extra meetings are added when needed.

What problems is the product solving and how is that benefiting you?

Assisting us with our SOC2 audit preparation. Helping us keep in compliance with industry standards. This proves helpful in various roles within our organization.

What do you like best about the product?

The team is great to work with, professionals and super responsive.
The platform is very comfortable and saves us time by collecting evidence and raising flags when an action is required.
The team is aware of timelines, and updates us on expected audits and preparation time required.

What do you dislike about the product?

Nothing!
They are working on adding features that will make the process even easier in the future, but the platform today already saved us more than 80% of our time.

What problems is the product solving and how is that benefiting you?

Scytale assists us with preparing and passing compliance audits.
They assist with building and adjusting security policies and advise on additional steps the company can take to improve the compliance process.

What do you like best about the product?

Scytale takes a lot of the grunt work out of compliance and allows you to focus your efforts. Very valuable, especially for a small firm.

What do you dislike about the product?

Not much to dislike, but it is a relatively young platform, so new features are still coming online.

What problems is the product solving and how is that benefiting you?

Compliance when selling to regulated spaces is non-discretionary, but also complex. Scytale simplifies the process.

What do you like best about the product?

Scytale has proven to be a valuable partner in our journey towards achieving SOC2 is ISO compliance. What stands out most is their unwavering commitment to helping us navigate the complex landscape of compliance and security standards. Their team is incredibly knowledgeable and responsive, providing us with the guidance and expertise we need to ensure our systems and processes are up to par.

Scytale's dedication to staying up-to-date with the latest industry standards and best practices is commendable. They have a deep understanding of SOC2 and ISO requirements, and their thorough approach has been instrumental in helping us identify and address potential security gaps within our organization. Their consultative approach sets them apart, as they are not just focused on ticking boxes but genuinely care about our overall security posture.

Their timely updates and informative webinars have been instrumental in keeping our team informed and educated about evolving compliance requirements. Scytale's commitment to ongoing education and training is a testament to their dedication to their clients' success.

What do you dislike about the product?

While Scytale's expertise and commitment to compliance are impressive, there is room for improvement in the usability and stability of their system. We have encountered some occasional bugs and hiccups in the platform, which can be frustrating when trying to manage compliance tasks efficiently.

What problems is the product solving and how is that benefiting you?

Scytale is primarily solving the complex challenges associated with achieving and maintaining SOC2 and ISO compliance, and their solutions have been highly beneficial to our organization in several key ways:

1. Expert Guidance: Scytale provides expert guidance on navigating the intricate SOC2 and ISO compliance process. This includes helping us understand the specific requirements of SOC2, conducting risk assessments, and identifying potential security gaps within our systems and processes.

2. Compliance Assurance: Their in-depth knowledge of SOC2 and ISO requirements ensures that we can confidently meet the compliance standards necessary to operate securely in our industry. This is crucial for building trust with our clients and partners, as SOC2 and ISO compliance demonstrates our commitment to data security.

3. Risk Mitigation: Scytale's support helps us proactively identify and mitigate security risks before they become major issues. This not only enhances our security posture but also saves us from potential breaches and the associated financial and reputational damage.

4. Education and Training: Scytale goes beyond just providing a compliance solution; they offer informative webinars, updates, and training materials to keep our team well-informed about the evolving compliance landscape. This ongoing education ensures that our organization remains adaptive and compliant over time.

5. Efficiency: While there have been occasional issues with the system's usability and stability, Scytale's platform streamlines compliance management by centralizing data and tasks. This has improved our efficiency in managing compliance-related activities, such as documentation, evidence collection, and reporting.

6. Peace of Mind: Perhaps most importantly, Scytale provides us with peace of mind. Knowing that we have a dedicated partner focused on compliance allows us to concentrate on our core business activities, confident that our data and systems are secure and that we are meeting industry standards.

In summary, Scytale's solutions have been instrumental in helping us overcome the complex challenges associated with SOC2 and ISO compliance, ensuring that our organization operates securely, and giving us the confidence to pursue business opportunities that require stringent security and compliance standards.

What do you like best about the product?

Scytale offers a user-friendly platform designed to streamline SOC 2 certification processes. Wesley expertly guided us through the platform, demonstrating efficient methods for evidence management. Given our prior experience with Scytale for SOC 2, the platform conveniently enables us to reference past evidence, significantly expediting and simplifying our tasks. Wesley's invaluable support remained consistently accessible through messages and calls, drawing upon his extensive expertise and deep understanding of SOC 2.

What do you dislike about the product?

Scytale is committed to ongoing platform enhancements. While there are minor issues, such as challenges with previewing specific types of files and uploading very large files, I have confidence that these issues will be effectively addressed in future updates.

What problems is the product solving and how is that benefiting you?

Scytale assists organizations in overcoming obstacles related to documentation, collaboration, automation, and compliance best practices, ultimately facilitating a smoother and more successful SOC 2 certification process.

What do you like best about the product?

First of all, the help of Kyle. He was fully devoted to help us to succeed in our ISO 27001 certification journey.
Then, the Scytale tool: the UI is awesome and very easy to use.

What do you dislike about the product?

Scytale tool still need to be improved. Especially while using integrations,

What problems is the product solving and how is that benefiting you?

To get our certification ISO 27001/2013