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    Damián H.

It works very well, very fast, and very secure as a CRM. There are functionalities that are disorganized.

  • August 29, 2025
  • Review provided by G2

What do you like best about the product?
I like how it organizes the information, how it connects marketing with commercial tracking.
What do you dislike about the product?
He has many mornings to do things (code, html, and campaigns).
What problems is the product solving and how is that benefiting you?
Mainly understand how customers convert and how to make my advertising and marketing activities more profitable.


    Scott D.

HubSpot - A Powerful, but complex Tool

  • August 29, 2025
  • Review provided by G2

What do you like best about the product?
The most helpful part of HubSpot Marketing Hub is the analytics and reports to dive deeper into what is working and what isn't working. This helps me make data-driven decisions.
What do you dislike about the product?
The mobile version of HubSpot. It is not easy to use and seems to have significantly less functionality that the desktop version. I like the mobile version of other platforms I use such as Google Ads and Shopify but the HubSpot mobile version is much clunkier and less user-friendly.
What problems is the product solving and how is that benefiting you?
One problem is the amount of data and how our contacts/companies/deals are stored, processed, and closed. HubSpot helps keep all of this organized so that I can do remarketing or retargeting, depending on the appropriateness. As well, it keeps the data stored in a central location that multiple people on the team can access and work with.


    Information Technology and Services

My first choice in terms of integrating with sales

  • August 29, 2025
  • Review provided by G2

What do you like best about the product?
I have used this in the last four different roles super easy to use hotspot once to get the hang of it there are obviously limitations but if you want to work really closely with sales is definitely a platform that super easy to use for smaller businesses. I’m not sure if you are employee 500+ it might be better to go with salesforce and integrate with HubSpot marketing suite
What do you dislike about the product?
I wish the social scheduling and social functionalities were better. I think there are more workflows templates to be provided and there should be more report templates right now the templates probably never got updated in the last five years that I’ve been using hubspot
What problems is the product solving and how is that benefiting you?
It supports a lot of the automation jobs email sending email nurture program cleaning data marking contacts as deals, et cetera


    Caitlin L.

Streamlines are marketing work effectively

  • August 29, 2025
  • Review provided by G2

What do you like best about the product?
Streamlines our processes and helps automate workflows
What do you dislike about the product?
Not the most intuitive UI - has become over complicated
What problems is the product solving and how is that benefiting you?
It has build our automated customer journey process which has enabled our team to easily stay on top of customer accounts without too much manual input. This has improved our customer retention and reduced time spent doing so.


    Computer Software

Great set of features with modern UX perfect for startups

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use. HubSpot is a much more user-friendly CRM, which makes collaboration easier across the revenue organisation.
What do you dislike about the product?
There is a lack of flexibility when you begin scaling your business, and operations can be constrained by some of HubSpot's limitations.
What problems is the product solving and how is that benefiting you?
CRM data. Making lead, account and deal activity visible across the org and helping marketing orchestrate campaigns more effectively.


    Paulina M.

Good all in one CRM

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot works as a link between our customers information and marketing automation.
It gives us one central place to manage all customer interactions. HubSpot makes it easy to track leads, manage deals, and to aligned cross-functions for sales.
The interface is fairly intuitive once you get used to it.
What do you dislike about the product?
Maintaining a clean database is tricky. Duplicate records and incomplete data often slip in, and while HubSpot has tools to help, they aren’t always enough. It requires constant manual effort to keep contacts and companies organized.
What problems is the product solving and how is that benefiting you?
Keeps activities into one place.


    Computer Software

Good ticket system and Knowledge Base application.

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
The system is easy to use and has a good number of options for automating workflows.
What do you dislike about the product?
Ticket topics are hard to search for. Common terms clutter the search process.
What problems is the product solving and how is that benefiting you?
Client tracking and communication


    Computer Software

I enjoy using Hubspot

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate HubSpot Marketing Hub for its all-in-one functionality, user-friendly interface, and powerful automation features that streamline campaign management. The seamless integration with the HubSpot CRM is a key benefit, allowing for better sales and marketing alignment and simplifying the entire marketing process from lead generation to customer engagement.
What do you dislike about the product?
Dislikes about HubSpot Marketing Hub often focus on its cost and pricing structure, with advanced features locked behind expensive, higher-tier plans and issues with automatic contact limit increases leading to unexpected bills.
What problems is the product solving and how is that benefiting you?
It helps me stay organized and helps me keep track of prospects.


    Kevin H.

Personal/Honest review on Hubspot

  • August 27, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot makes managing campaigns and tracking performance easy, great for small as well as large teams looking for simplicity.
What do you dislike about the product?
Some features feel limited unless you upgrade, and reporting tools could be more flexible in certain ways
What problems is the product solving and how is that benefiting you?
HubSpot helps us centralize marketing efforts, automate emails, and track leads, all in one easy-to-use platform.


    Courtney D.

Streamlined Sales Workflow but Setup Could Be Clearer

  • August 27, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how HubSpot Marketing Hub centralizes all necessary information, allowing me to see everything clearly, which is crucial as a salesperson. This feature significantly saves time when searching through deals or contacts. The product itself stands out as a reason for me to invest in it again.
What do you dislike about the product?
I find setting up the sales motion inside of HubSpot a bit confusing.
What problems is the product solving and how is that benefiting you?
I use HubSpot to keep everything in one space, which saves me time when searching through deals or contacts as a salesperson.