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    Arron M.

Excellent tools for marketing, helpful support

  • August 14, 2025
  • Review provided by G2

What do you like best about the product?
The shining tools with HubSpot Marketing Hub is the task automations that completing daily tasks in marketing like leads verification, email spam checker and social media monitors. It lessen the burden and let me and my team to focus more on marketing content quality or customizing landing pages, this task require more time to fine-tune the content that attract audience interest.
What do you dislike about the product?
Some small issues with integrating social media account with the system, not every social media platform is supported, only some like Facebook or Instagram is available, I wish they can provide more option to integrate like TikTok or Thread.
What problems is the product solving and how is that benefiting you?
Provide us with tools to listen and track what are our leads is talking on social media platform, combine the data and use it for email marketing. Automatically use the data and trigger email campaign that is suitable.


    Parhan A.

How we use HubSpot marketing for our retail business

  • August 14, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to use for building and customizing marketing emails, create or reuse previous templates, and personalize its content based on recipient preference data that we collect each time they visit our websites. The process to sending outbound marketing emails is also easy to implement, creating a leads list that has been scored and verify, scheduling time&date when to sent-out, and sent in bulk and ensure all the setting is correct and not end-up in spam folder.
What do you dislike about the product?
We used to have issues on how to handle unsubscribe process by the email recipient, customer support has been helping us to correctly configure the settings.
What problems is the product solving and how is that benefiting you?
HubSpot provide us with tools to professionally managing email marketing that follow all the rules and regulation, we now able to handle email bouncing, link validation and to monitor click and open rates of every email that we sent.


    Krystal L.

Best way to manage daily marketing, always improves their tools

  • August 14, 2025
  • Review provided by G2

What do you like best about the product?
I really like how easy it is to keep track on users that show interest in our product and keep their interaction and activity. I also use the calendaring tools and sync the data across my team and with other team, it help everyone to know our entire marketing planning date and preparing for promotion. HubSpot also allow for department collaboration in planning marketing budget spending, track expenses and coordinating for a expense permission.
What do you dislike about the product?
Too many tools can lead to confusing, it is easy to lost when navigating to search for a tools, I think they need to provide a feature to let user to pin frequent tools that we use, so we can find it easily on the top of the dashboard.
What problems is the product solving and how is that benefiting you?
The biggest topic that HubSpot Marketing Hub help solve are for social media listening and monitoring. We track what our leads interact on social media like Facebook and using this insights to trigger type of campaign we are targeting to them.


    Nickdesy M.

Marketers best tools - HubSpot Marketing Hub

  • August 14, 2025
  • Review provided by G2

What do you like best about the product?
Everything that a marketer will need is available on this platform, the way that automatic alerts sent to my email in real-time for every successful sales. I also like how the system integrate easily with our CRM software, it help to sync leads, contact information and customer account in one repository. In my opinion, the campaign management is the best features on this HubSpot, it help me to optimize marketing assets like email campaign, landing page/form and tracking program objectives in one place, I don't have to wasting time switching between different software anymore.
What do you dislike about the product?
We try to connect it with GoToWebinar tools to manage our webinar marketing, but the integration is too complex and won't communicate with each other. As a solution, switch to Adobe Connect and all is working well now.
What problems is the product solving and how is that benefiting you?
Managing both email and social media marketing/advertising easy, task automation with AI assistant help to save project time and one software for all type of platform help to reduce the IT budgets.


    David H.

Hot platform for marketing management, great in social media account too

  • August 14, 2025
  • Review provided by G2

What do you like best about the product?
Loved how the marketing lead database able to combines and centralize our marketing asset like leads, contact information, and website visit history that is captured by social media campaign and email marketing campaign into one storage. Option to cleansing the data quality is also available, no more deduplication on the database. We use it daily to manage our social media profile interaction with customer like comment, likes and private message on the platform.
What do you dislike about the product?
Just some issues that I dislike with the lead scoring to automatically scoring leads that is captured, we have to change our own setting that customized the lead score, I wish they just set it to default value and we don't have to keep guessing which value is the right for us.
What problems is the product solving and how is that benefiting you?
Great in in tracking customer online behavior, we can know how many email recipient is opens and click email marketing that we sent and focus more on constant email opener, see which social media content that get more engagement and their feedback on the platform.


    Thabit A.

Streamlined marketing, one platform to ruled all

  • August 14, 2025
  • Review provided by G2

What do you like best about the product?
The benefits after implementing Hubspot Marketing Hub is easy of marketing planning, automation that saves operating time, prospect/lead data sync, and one centralize platform to manage all customer contact details. Mainly, I use it to manage social media marketing like viewing post reach analytics, total engagement and replying for customer comment. For social media ads, it help me to test A/B content ads and finding for winning post to replicate it with other marketing content.
What do you dislike about the product?
HubSpot need some degree for marketing knowledge and how to read the data or analytic report. Not everyone can just jump to action and expect to have a positive result after the first try. Learning how to properly using this platform is long, thankfully their customer support provide us with guidance documentation that we can refer when hitting the brick.
What problems is the product solving and how is that benefiting you?
Almost being all-in-one platform for all marketing effort, HubSpot only lacks in some features. We use it manage social media marketing and advertising, using it to manage everyday content management help to save time, especially to check content performance, CTR advertising and auto-reply for DM's that customer sent.


    Caitlin R.

A Powerful, Intuitive Marketing CRM That Saves Me Hours Every Week

  • August 14, 2025
  • Review provided by G2

What do you like best about the product?
I’ve been using HubSpot Marketing Hub for several years now, and it’s a platform I would always recommend to any marketer looking for a powerful, intuitive marketing CRM.

From an email perspective, creating beautiful, responsive emails couldn’t be easier. The drag-and-drop editor makes building campaigns simple, and the robust list segmentation ensures our messages always reach the right audience at the right time.

Workflows and automation are another standout. They power much of our nurturing sequences, and the setup feels incredibly easy. Everything is easy to replicate, meaning I never have to second-guess my approach – it just works.

Beyond the major features, it’s the small, thoughtful tools that really make a difference. I can’t overstate how much time HubSpot saves me day-to-day by streamlining repetitive tasks and keeping everything in one place.
What do you dislike about the product?
If I had to point out a drawback, the only minor frustration is with email formatting when pasting in text – sometimes it can be a bit inconsistent and require extra cleanup. But honestly, this is such a small issue compared to the overall value the platform delivers.
What problems is the product solving and how is that benefiting you?
HubSpot Marketing Hub solves the challenge of managing multiple marketing tools and data sources by bringing everything into one intuitive platform. I can create, segment, and send targeted EDM campaigns, automate nurturing sequences, and track performance without jumping between systems.

The biggest benefit is the time saved and the confidence in accuracy.


    Farhan A.

helped streamline our marketing, you can do it too.

  • August 13, 2025
  • Review provided by G2

What do you like best about the product?
I like best about HubSpot Marketing Hub is how it brings everything at one spot and so easy to view email tracking, lead tracking, and automation, so I don’t have to jump between different pages to track everything. The automation saved me hours each week, and I loved being able to see exactly how contacts were interacting and engaging with each other in real time.
What do you dislike about the product?
For me the most negative thing is it requires too much of learning at first because you have to have thorough knowledge on how automation works, creating the dashboard and linking them to how you want it to be can be tricky in the beginning.
What problems is the product solving and how is that benefiting you?
It helps us integrate all our marketing efforts at one place, I can track the whole customer journey from the first interaction to the last at one place, identify which way or process is working best for us. It reduces the human effort and time to go to different platform and is a one stop solution, it provides great insights to make the process better and have a calculative decision.


    Computer Software

Robust, but simple

  • August 13, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot's Marketing Hub just makes sense. The AI layers they've recently introduced make for a better user experience and allow me to work faster and smarter.
What do you dislike about the product?
Lots of product releases and UI updates can be a little confusing to keep up with.
What problems is the product solving and how is that benefiting you?
Marketing automation across our customer lifecycle. It allows us to automate and scale our processes.


    Tina T.

Cut my prep time in half.

  • August 13, 2025
  • Review provided by G2

What do you like best about the product?
The email setup, editing and selection of audiences is so easy that I now spend half the time setting this up, then I used to spend with my previous system.
What do you dislike about the product?
Would be nice to filter our contacts within the Email setup, not just select pre-existing lists and contacts individually.
What problems is the product solving and how is that benefiting you?
Cutting my prep time for sending out marketing emails to our clients and leads by half. Very easy to build different emails structures.