Marketing Hub Professional
HubSpotReviews from AWS customer
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A Wonderful System
What do you like best about the product?
Integration bewteen the contacts database & e-mails when conducting e-mail campaigns
What do you dislike about the product?
Many of the features are unavailable as being a small business does not justify the extra level of investment to access those features
What problems is the product solving and how is that benefiting you?
Solved the problem of integrating contacts with e-mail campaigns. The integration saves me heaps of hours work of constantly updating contact lists before linking them to the e-mail campaign
Easy to use
What do you like best about the product?
It is easy to understand the logic once you get your hands on it. And the customer service is unbeatable.
What do you dislike about the product?
Because it is such a powerful system, there's so many functions that does need time to understand.
What problems is the product solving and how is that benefiting you?
To help me organize the customer better
User Friendly and Save Me Time!
What do you like best about the product?
It keeps my email and chat conversations in order, and save me time when searching. The AI call notes are a huge time saver as well.
What do you dislike about the product?
Sometimes it runs slow and lags, but is usually fixed pretty quickly.
What problems is the product solving and how is that benefiting you?
It's keeping all forms of communication recorded and tracked in one centralized location
An Essential Tool For Every Marketer
What do you like best about the product?
I have been using HubSpot, especially the Marketing Hub, since 2019 with different clients throughout my career, so I have seen it improve and develop into a reliable tool with a great UX design. One of my favourite features is their Ads feature. As a marketer, my ad campaigns are key to my strategies and to measuring my MROI. I like that you can integrate and get an overview of all your ad performance and spending across different channels, and then map it out with your ad sequences. My HubSpot Marketing Hub is my "North Star." It is part of my daily routine.
What do you dislike about the product?
The main downside for me is that it’s very easy to contact your account manager before signing up, but customer support after that is quite challenging. Communication with support becomes infrequent, and if you have questions about a specific tool, it can be tedious to get assistance. The HubSpot Academy is helpful, but it isn’t tailored for individual issues. As a result, I often relied on Reddit to resolve some integration problems. But if you have a technical person in your team, then this will not be an issue.
What problems is the product solving and how is that benefiting you?
The HubSpot Marketing Hub is flexible and designed to assist both startups and enterprises. There is a package for everyone. Personally, for my company, it provides a clearer understanding of our data, and now HubSpot is our "true north," meaning all data within it is the most updated and accurate. It also enhances our understanding of Marketing ROI (MROI).
Great Marketing Automation platform
What do you like best about the product?
The clear focus on what a marketing organization needs for automation and the continued stream of enahncements in line with most modern marketing tactics.
What do you dislike about the product?
In the core it is a bit stubborn about the main entities and lifecycle stages. It is sometimes hard to work with marketing and non-marketing contacts, especially when you are handling large companies, where some sites are already working with your product, while others are still prospect.
What problems is the product solving and how is that benefiting you?
It solves our marketing automation challenges and provides insight in performance.
Intuitive platform with great features.
What do you like best about the product?
The platform is easy to use and deliver marketing activity. There are a lot of features and integrations that make your wider marketing activity more effective.
What do you dislike about the product?
Reporting is difficult, we're not able to easily pull reports and have to use a lot of work arounds.
What problems is the product solving and how is that benefiting you?
Marketing CRM that allows us to reach our audience across multiple channels.
Intuitive
What do you like best about the product?
It's very user-friendly and intuitive, particularly when compared to complex CRMs.
What do you dislike about the product?
I was a big fan of the automated email A/B testing and sorry to see it discontinued.
What problems is the product solving and how is that benefiting you?
Automating workflows and building campaigns.
Very easy to use CRM with a ton of features
What do you like best about the product?
User friendliness and interface. Nice and easy tutorials available online on hubspot academy.
What do you dislike about the product?
Limited marketing contacts per tier. If tier is exceeded then amount is automatically deducted rather than asking for permission.
What problems is the product solving and how is that benefiting you?
It helps us identify the sources of leads and keep on top of our marketing campaigns.
Easy way to reach your audience
What do you like best about the product?
I love how simple it is to create lists and complete email marketing campaigns. The templates are simple and the platform is very user friendly
What do you dislike about the product?
I dislike how complex it can be to edit forms and other features. There are so many options that it can feel overwhelming.
What problems is the product solving and how is that benefiting you?
We needed a CRM that provided a one stop shop for donor information, tracking as well as email marketing. It's been a great resource for multiple avenues of non-profit management.
The Perfect Solution to Help a Small Marketing Team Perform Like a Large One
What do you like best about the product?
HubSpot marketing hub has been a one stop shop for our team. We are able to build automated workflows, manage/monitor social media, build reporting dashboards, build emails and more.
There are so many features and tools through Hubspot marketing hub that really puts our team in a position to be efficient and successful.
There are so many features and tools through Hubspot marketing hub that really puts our team in a position to be efficient and successful.
What do you dislike about the product?
The only downside to the HubSpot marketing hub is the initial learning curve. There are so many features that it can be overwhelming and it takes time to get to a point where the team is comfortable or using a majority of the features.
What problems is the product solving and how is that benefiting you?
HubSpot marketing hub is solving for our problem of having too many marketing assets and goals to execute on with not enough time or people. The tools here give us the ability to maximize our team's resources and perform above the standard.
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