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    Jacob W.

Excellent Tool for CRM Marketing Management

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
I love the fact that all relevant data and marketing tools are centralized and integrated with one another, making it easy to analyze the data and understand how each piece of the puzzle associates with one another. Customer service is super responsive and helpful in resolving issues. An absolute have-to-have if you are doing marketing activities every week and need an easy to learn / implement system. Integrates super easy with third party apps using Hubspot's app marketing
What do you dislike about the product?
The cost is high but ultimately worth it; there are some report limitations that I could be happier with more options, but I usually find a way to work around them and visualize the data as I intend
What problems is the product solving and how is that benefiting you?
Helping analyze where our marketing is falling behind and what it is doing well; assists with optimizing email campaign performance and getting the most engagement


    Nitin K.

Invaluable tool for startups and startups at heart!

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
Adds a method to the madness in keeping customer data organized.
What do you dislike about the product?
Contacts can be upgraded to Marketing Contacts immediately but downgrading to Non-Marketing Contacts takes until the end of the billing cycle.
What problems is the product solving and how is that benefiting you?
Helps track customers, send newsletters, track email opens/bounces/clicks, build landing pages, track website metrics, and more!


    Austin S.

Streamlined Marketing Automation with Stellar Support

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
I really like that HubSpot Marketing Hub has a robust CRM and lets me store unlimited contacts. The tool also continually adds new features, which is great. I appreciate the support and resources they provide. It's user friendly while remaining powerful. I find that it makes automating marketing tasks much more manageable and organized, and it integrates smoothly with their CRM, content, and sales tools, keeping everything neat and organized for our company. It helps me complete tasks efficiently without constantly switching between tools, and it removes a lot of manual tasks from my workload. The onboarding process was pretty smooth, and they do a good job of providing help and support.
What do you dislike about the product?
I do wish they integrated with Microsoft Ads.
What problems is the product solving and how is that benefiting you?
HubSpot Marketing Hub makes automating marketing tasks manageable and organized, integrates smoothly with CRM, content, and sales tools, and reduces manual tasks by keeping everything neat and organized. It also helps me complete tasks efficiently without frequently switching between tools.


    Financial Services

A great, easy to use marketing tool!

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
Hubspot Marketing offers lots of tools to encompass all marketing avenues. From landing pages to social media, it does it all in an easy to use format with even easier integration.
What do you dislike about the product?
I think the contact limits and paywalls can be a little bit daunting, starting with only 2000 contacts as a base is limiting. I also have had some issues with formatting for creating landing pages. It would be great to know the pixel size when designing emails and landing pages
What problems is the product solving and how is that benefiting you?
All of our marketing can be done in one centralized place that lines up perfectly for a tech stack. It's ease of use makes it easy to build and train a team around as we grow our marketing initiatives.


    Sixmar D.

Great Tool

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
Having a one stop shop for all marketing needs.
What do you dislike about the product?
duplication of contacts, there is not easy way to manage this.
What problems is the product solving and how is that benefiting you?
easy creation and management of complex campaigns


    Computer Software

HubSpot really drives our Sales process visibility

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
Being able to simply run Marketing eDMs from the same platform, whereas before with our old CRM we had to export contacts and upload to a eDM system.
What do you dislike about the product?
The ability to not be able to create logical data link lists.
What problems is the product solving and how is that benefiting you?
Gives us the ability to capture contact via form straight into CRM


    Computer Software

Nothing special

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
It works, we're running outbound email campaigns with some decent reporting.
What do you dislike about the product?
It's almost impossible to figure out what packages you need for the features you want in Hubspot. You'll spend hours reading about packages that don't really make a lot of sense. In the end I think I got what I need but who knows.
What problems is the product solving and how is that benefiting you?
We're automating outbound email campaigns. We could have used one of the many email platforms but our contacts were already in Hubspot so we just went with it.


    Verified User in Leisure, Travel & Tourism

A great platform for our needs

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
For a layperson like me I find the interface easy and intuitive to use.
What do you dislike about the product?
We don't really have any dislikes per se
What problems is the product solving and how is that benefiting you?
It was hard to keep track of emails and clearly no visibility of who was opening emails before Hubspot - it's helped is think about different marketing approaches using A/B testing.


    Jamie A.

Easy to create forms-to complex marketing emails quickly

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
The upsides of using HubSpot Marketing hub are that there is nothing to set up, it is intuitive to use, and I can create specialized and highly customized emails with a few clicks. I can include buttons, PDF downloads, and clicks to schedule a meeting, and the email is still easy to ready and looks engaging. Getting the stats for the emails is easy and then running a report to share with the team is also just a couple of clicks.
I was able to create a strong integration using n8n as well, and that allows for a lot of easy automations that make mondain tasks obsolete.

Because of the integrations, and the connection to my GSuite, I can use HubSpot daily.
What do you dislike about the product?
Because I run a small coaching practice and don't have a lot of users, my HubSpot is more ala carte, but it isn't cost-probative at all. The features come in bundles, so if you need every bell and whistle you could end up paying a bit for a small business owner. But the benefits and being able to connect to your Gmail gives it a high value.
What problems is the product solving and how is that benefiting you?
Wow, we don't have enough time to cover them all. HubSpot Marketing Hub covered my funnel needs, my email outreach, reporting, CRM, aquiring new customers, sending out on-brand materials and creating and sending a newsletter. Getting notified when I recieved email repsonses without having to go into HubSpot.


    Salome R.

Great for Marketing Automation, but Room for Growth in Attribution

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
What I Like:
HubSpot Marketing Hub makes it easy to connect different assets and group them into cohesive campaigns, which streamlines our marketing efforts. It’s also user-friendly, even for team members who aren’t HubSpot pros. The recent AI-powered page builder improvements have been a nice upgrade, making the design process faster and more intuitive.
What do you dislike about the product?
What I Dislike:
I’d love to see more robust ad attribution features within HubSpot, with the ability to use this data as triggers in workflows. Additionally, some aspects of the reporting feel a bit limited, making it tricky to get a complete picture without relying on external tools.
What problems is the product solving and how is that benefiting you?
creating faster landing pages than our csm (wix), this allows us to create tests quicker
meeting links are huge for differentiate and source leads, and marketing automation combined with these have solved issues for us