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    Morgan S.

Time saver! Easy to use!

  • October 11, 2024
  • Review provided by G2

What do you like best about the product?
I really appreciate its automation features and how smoothly it integrates with my email as well as all my dialers.
What do you dislike about the product?
I love everything to be honest! Maybe it could offer more templates but I truly dont have any complaints I enjoy this app!
What problems is the product solving and how is that benefiting you?
Having to send individual emails to thousands of contacts or having to wait and send things at a certain time. I can schedule emails and texts for a mass of peple in less than a minute!


    Satendra K.

comprehensive and user friendly marketing platform and scalable features

  • October 10, 2024
  • Review provided by G2

What do you like best about the product?
AI-Powered Breeze Agents: Manage knowledge, find prospects, generate content, and provide customer service automatically.

Upgrades to the Marketing Hub include multi-account management, journey automation with real-time insights, and lookalike lists for improved targeting.

Workspaces: New AI-powered dashboards to centralize processes for help desk, sales, and customer success.

The Loop (AI Playbook): A novel framework for inbound marketing Express → Customize → Boost → Develop.

In general, HubSpot is concentrating on AI + automation + more intelligent workflows to increase the efficiency, scalability, and personalization of marketing.
What do you dislike about the product?
Costs are high, plan changes are abrupt, and contact is required.

Complexity: There is a significant learning curve for advanced features and workflows.

Customization is restricted in lower tiers (workflows, reports, and designs).

Reporting: Inaccurate or superficial at times.

APIs and Integrations: may be restrictive or untrustworthy.

Usability: Some tools lack flexibility, and the interface can feel overwhelming.

For technical problems, support isn't always thorough or beneficial.

Design Tools: Limited template customization and drag-and-drop functionality.

In summary, HubSpot has considerable power, but it could be more accurate, simpler, more affordable, and more customizable.
What problems is the product solving and how is that benefiting you?
hubspot marketing hub managing multiple marketing task like email , social media , lead generation and analytics hubspot brings everything into one platfrom making it easier to manage and track campaigns


    maria b.

Love hate relationship

  • October 09, 2024
  • Review provided by G2

What do you like best about the product?
Very comprehensive and built around an inbound mindset and approach, built by marketers for marketers. Can be a powerful tool for startups and scaleups. Mostly intuitive UI with drag and drop capabilities. Comprehensive across sales and marketing, multichannel and multitactic.
What do you dislike about the product?
Always upselling and unlocking features for more money it feels like. Doesn't handle outbound funnels as well. Extraordinarily complicated for some things (like uploading a lead list from an event). Can be clunky and complicated at times, there's always a blog to read.
What problems is the product solving and how is that benefiting you?
How to manage our marketing and sales funnels, better manage our customers and prospect relationships. Essentially it can streamline marketing, sales, and customer in one platform wtih automated workflows and such. We hope to scale it and be more effienct, and drive growth and retention.


    Vaidik P.

AR Genie x HubSpotMarketingHub

  • October 09, 2024
  • Review provided by G2

What do you like best about the product?
User friendly
Integration Flexibility
User Interface
What do you dislike about the product?
Sometimes it goes slow
Too many options to get confused
What problems is the product solving and how is that benefiting you?
Hubspot provides sequence to run in an email, which automate the process

It provides Email logs of the team. So, anyone from the team can visit the customer profile and get all the relevant informations.

Additionally it provides meeting scheduler. Which is really helpful to get the appointment from the customer at their convenient time.


    Financial Services

Hubspot-The ultimate tool for your Marketing game

  • October 09, 2024
  • Review provided by G2

What do you like best about the product?
I like the fact that it provides a comprehensive suite of tools,including email marketing,social media management,content management and analytics.
What do you dislike about the product?
It can be expensive ,especially for smaller businesses or those with limited budgets.
What problems is the product solving and how is that benefiting you?
HubSpot Marketing Hub solves problems like lead generation,conversion, and analytics,benefiting users by strealining marketing processes,enhancing personalization, and providing data-driven insights to optimize strategies and improve ROI.


    Robbie A.

User friendly

  • October 03, 2024
  • Review provided by G2

What do you like best about the product?
Huspot is user friendly and I like the feature where you can transfer a tile to another tile to track it's progress
What do you dislike about the product?
The ticketing system has a lot of parts where I think its irrelevant
What problems is the product solving and how is that benefiting you?
I can easily track the progress of my plans. We usually use it on the process of delivering the clients order.


    Érick C.

One-stop shop for everything about sales, marketing and customer service

  • October 01, 2024
  • Review provided by G2

What do you like best about the product?
Hubspot provides a wide range of tools for B2B companies. Remarkably, it doesn't fall into the "jack of all trades, master of none" trap. Hubspot excels in most of its features, whether it's customization, email marketing or integration capabilities and everything is seamlessly connected and scalable.

Where Hubspot truly shines is in its support and community. They offer extensive resources, including live chat or live meetings, and maintains a large user community where additional help is always available.
What do you dislike about the product?
The cost, especially in countries with devalued currencies, can be prohibitive for smaller companies looking to access its advanced features.

At times, a developer may be required to implement certain advanced customizations. Addtionally, while the platform is highly customizable, tools like workflows and custom reports can be difficult to maintain, even feeling overwhelming at some moments.
What problems is the product solving and how is that benefiting you?
Customer experience, providing a go-to-market channel for new features and facilitating cross and upsell campaings.


    Information Technology and Services

Easy and friendly to use

  • September 30, 2024
  • Review provided by G2

What do you like best about the product?
Time saving and user friendly. The tools helps a lot with the email automation features. Saas produc, easy to impletement. It was a must to use it in my company.
What do you dislike about the product?
There are panel limits which slow my process
What problems is the product solving and how is that benefiting you?
The email compains by hand takes too much time for an ROI not so good. The automation allows us to concentrate our effort in value added tasks.


    Computer Software

Good for Automation, Lacks in Reporting Flexibility

  • September 30, 2024
  • Review provided by G2

What do you like best about the product?
I really appreciate the intuitive nature of HubSpot Marketing Hub, which makes it easier for me to navigate and utilize the platform effectively. The new lead scoring system is a significant improvement for my workflow. It allows me to implement complex scoring logic without requiring manual workarounds. By productizing these complex mechanics, I'm able to independently score actions separate from firmographics, resulting in a calculated score that aligns well with our strategic goals.
What do you dislike about the product?
I find the reporting in HubSpot Marketing Hub to be abysmal and lacking in flexibility. The dashboards are not user-friendly, and the lack of flexibility makes them nearly unusable. Additionally, the way HubSpot does not mirror Salesforce's Contact/Account vs. Lead structure poses challenges in mapping data correctly. This structural inconsistency creates complications when trying to align HubSpot data with Salesforce data, making the integration between these two systems difficult and cumbersome.
What problems is the product solving and how is that benefiting you?
I use HubSpot Marketing Hub to automate marketing, keeping leads engaged through email, forms, and lead scoring, eliminating manual workarounds, though reporting flexibility is lacking.


    Hamza J.

Alot of features with a learning curve

  • September 28, 2024
  • Review provided by G2

What do you like best about the product?
It't not new but I have been experimenting with email marketing which has turned to be a good decision.
What do you dislike about the product?
I would say if they can UI more interactive and easy to use.
What problems is the product solving and how is that benefiting you?
The best problem I solved is marketing atumation like if I get a lead, I am automatically sending them welcome emails and followups.