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    Computer Software

A lot of functionalities with high pricing

  • January 03, 2024
  • Review provided by G2

What do you like best about the product?
Living CRM functionalities with automatic lead recognition, activity log and self-managed base of leads
What do you dislike about the product?
Too high threshold of pricing regarding advanced automation and reporting
What problems is the product solving and how is that benefiting you?
Segmented, multi purpouse communication through newsletters and autoresponders.


    Nebojsa M.

Cutting edge solution; there's a learning curve though.

  • January 02, 2024
  • Review provided by G2

What do you like best about the product?
It comes with almost everything a digital marketer needs. It's truly a leading solution.
What do you dislike about the product?
With complex solutions, complexity comes as granted. If you are looking to solve just a few pain points, you can probably shop around and find a simple solution that can solve those. But sooner rather than later you'll be needing a third, and fourt, and fith... funcionality, and in my experience connecting all those will become more difficult and unreliable than one solution.
What problems is the product solving and how is that benefiting you?
I have changed companies and used various functionalities of HubSpot. Currently we mainly use it for Email Marketing and workflows.


    Information Technology and Services

Marketing Manager

  • January 02, 2024
  • Review provided by G2

What do you like best about the product?
Everything in one place! Helps save time and is a great way to see the results of your efforts and make decisions accordingly.
What do you dislike about the product?
There is nothing that I dislike at this time.
What problems is the product solving and how is that benefiting you?
It helps me to see all of the marketing efforts in one dashboard, easily laid out to make future decisions.


    Sunil D.

Comprehensive yet Moderate to start with

  • January 02, 2024
  • Review provided by G2

What do you like best about the product?
1. Tons of AI features are integrated directly in HubSpot, be it Breeze or agents like Landing Page Builder, research agents, etc.
2. Dynamic landing pages (more powerful now).
3. Audience management is improved and easy now.
4. More powerful integration with platforms like LinkedIn.
What do you dislike about the product?
Add fast and intuitive data enrichment like Clay
What problems is the product solving and how is that benefiting you?
it keeps everything in one place. It just manages all the contacts, deals, and emails all in one spot
it streamlines marketing processes, leading to more effective campaigns across channels and contributing to our business growth.


    Pranshu K.

Extremely unethical billing practices

  • December 27, 2023
  • Review provided by G2

What do you like best about the product?
Wouldn't recommmend Hubspot at all - very unethical billing practices
What do you dislike about the product?
Pricing automatically increases if the marketing contacts increase and there is no way to block it. They have detailed complicated processes built to overcharge customers. They might make a couple of hundred dollars by these unethical practices but they'll lose loyal customers
What problems is the product solving and how is that benefiting you?
- inbound lead tracking
- landing page builder
- tracking user journeys
- email marketing


    Noel G.

HubSpot Marketing Hub is ideal for entrepreneurs and small business owners

  • December 26, 2023
  • Review provided by G2

What do you like best about the product?
HubSport's product makes it easy to create an effective online presence with helpful tips every step of the way. Each section has tutorials, tips, FAQ's and links to additional information to help you understand how to optimize your content for SEO and SERP.

The website and blog builder tools are drag-and-drop, easy to use and there are plenty of pre-designed templates to get you online in no time. You can start with a single page and add to it as you have time and content. The AI assistant that is built-in helps you rephrase and expand on your own thoughts and build valuable content.

I love that it's integrated with calendar booking, invoicing, payment systems and trouble tickets, as well as online chat and centralizing Facebook messages inside the app on my phone. This saves me a lot of time and headaches in trying to remember where the contact reached out. All of that is also integrated into the CRM solution and task manager.

HubSpot is my centralized hub for my business.
What do you dislike about the product?
The only thing I wish was included in the Marketing Hub is social media content planning and posting ability. That is an upgrade that I cannot afford right now. If I were able to add that on, I would save even more time and frustration with the Meta business platform.
What problems is the product solving and how is that benefiting you?
I needed a way to create a website that was automatically integrated with CRM and email CANSPAM management requirements. HubSpot was an affordable and easy-to-implement solution. I am a solo entrepreneur with no "team", so the solution needed to be plug-and-play with minimal learning curve.


    Andrew C.

Expensive for tools that you can get for free

  • December 25, 2023
  • Review provided by G2

What do you like best about the product?
The only useful thing that isn't already a free tool is the automation.
What do you dislike about the product?
1. The only useful tools are behind the most expensive paywall
2. They don't let you cancel, you have to cancel your credit card once you realize the tool isn't worth it
3. Way overpriced. As mentioned above, most of the features you can get for free elsewhere. They say that email marketing, forms, landing pages, live chat, and blog are free features.... The useful parts of these tools is paywalled.
What problems is the product solving and how is that benefiting you?
It doesn't solve anything.


    Thomas K.

HubSpot marketing hub

  • December 22, 2023
  • Review provided by G2

What do you like best about the product?
It is really well integrated with the whole crm
What do you dislike about the product?
It can be a bit clunky and is a bit slow to evolve compared to some competitors
What problems is the product solving and how is that benefiting you?
Solves many problems as I run CRM for a number of companies


    Computer Software

Best CRM that exist

  • December 22, 2023
  • Review provided by G2

What do you like best about the product?
They have a lot of features and have a good and ease to use and to integrate.
What do you dislike about the product?
I think that the price its a little high
What problems is the product solving and how is that benefiting you?
We had a problem with getting data from our customers and now with Hubspot we can get a lot information about our clients and future clients


    Marketing and Advertising

Most user friendly and intuitive marketing automation software out there

  • December 20, 2023
  • Review provided by G2

What do you like best about the product?
The user interface is by far the best part of all its tools. It is intuitive and the UX is today's standards (not like other competitors including AEM / Marketo). They also have great support and knowledgebase.
What do you dislike about the product?
Pricing can get challenging because of all the add ons and the charge per contacts.
What problems is the product solving and how is that benefiting you?
It's bringing together many tools in one place and creating a centralized place for sales and marketing to look at every effort.