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    Jonathan S.

Pulled the rug out from under their reseller partners.

  • March 09, 2023
  • Review provided by G2

What do you like best about the product?
You can look at other reviews for this, they just require characters to be typed here.
What do you dislike about the product?
They made a promise regarding their commission structure for it to be for the lifetime of the project, and now they retroactively changed the criteria. Resellers can't trust them any longer, and I'd be wary as a customer too, after they set this precedent of going back on their promises.
What problems is the product solving and how is that benefiting you?
You'll have to look for other reviews for this, I'm not here to comment on this.


    Tsachi A.

Best customer service

  • March 08, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use. They have all the tools for you to learn how to use the platform. You don't have to be an expert to succeed in automation.
What do you dislike about the product?
Reports could be better. The pricing is no longer affordable as it used to be.
What problems is the product solving and how is that benefiting you?
Email templates and Landing Pages are easy to create without developers. Campaigns are easy to execute.


    Robbi W.

Hubspot is our trojan horse into consumer experience

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
The experiences that our customers have with our company (and our products) are at the core of our brand identity, and we saw that likeness within HubSpot when we decided to partner with them. HubSpot has allowed us to consolidate our customer data in one spot (no easy feat), which unleashes a potential we simply did not have before. This allows us to better understand the journeys that our customers take and action those insights to create better experiences. The support we receive from our account management team is unparalleled - it is such a joy to work with individuals who value the experiences our customers have with us as much as we do. We cannot wait to see how we continue to grow with HubSpot.
What do you dislike about the product?
We've required additional support to get all of our data into the platform, as we have many custom integrations that extended our initial onboarding experience. That said, the Hubspot team has doubled down to help us get all of the needs situated, and we're moving full steam ahead.
What problems is the product solving and how is that benefiting you?
We want to better understand our customer journeys, product cohorts and affinities, and attribution modeling to give credit to each of the touchpoints a customer has with our brand. We also want to be able to action our learnings to positively change customer behaviors.


    Anandapadmanabh S.

A CRM tool that I can definitely recommend for any marketing team

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
Hubspot, so far has been our go-to tool for everything marketing. From tracking MQLs to emails to reports, Hubspot has served all those purposes well. It's an all-rounder for a CRM tool, and I highly recommend it.
What do you dislike about the product?
I think it's priced really high and the tool has a learning curve.
What problems is the product solving and how is that benefiting you?
It helps keep track of all our MQLs, organic traffic and sales conversations. With just one tool, you have access to a plethora of functions - all of which greatly help a company's marketing team.


    Rob T.

Hubspot understands User Experience

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
I've been using Hubspot for marketing emails since 2010 and continue to be pleased. I've used many competitors but Hubspot remains my first choice. There are other products that offer deeper features but nothing beats HubSpot for day-to-day use.
What do you dislike about the product?
More in-depth reporting would be helpful. There are occasions when I am forced to download data and use pivot tables in excel to get the details I need. They are making improvements.
What problems is the product solving and how is that benefiting you?
I send a lot of email via HubSpot. It's fast for this purpose, and everything is organized in a straightforward manner. I am able to send 25-30 email projects a month.


    Emanuel G.

Extremely strong features for the cost

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
The ability to quickly set up landing pages, forms, and other tools included in Marketing Hub make it one of the best products for getting a marketing campaign started
What do you dislike about the product?
Some of the reporting can be a bit stronger, and more support for third party reporting tools would be great
What problems is the product solving and how is that benefiting you?
integrating CRM with GTM strategies


    Emma P.

HubSpot Marketing Hub Review

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
HubSpot has a great support team and many capabilities under one roof which are both very appealing things about using the platform. They also have many plans to choose from depending on your company's needs.
What do you dislike about the product?
For our small business, we just felt as if HubSpot's platform was too much to take on for our team from a learning standpoint. Some of our team members had to spend copious amounts of time trying to fully understand how all the aspects on the platform worked.
What problems is the product solving and how is that benefiting you?
As stated prior, the platform allows you to keep multiple aspects of your marketing under one place, which is great if you're looking for a CRM. We were using it to supplement our current one.


    Scott B.

Extremely easy email marketing

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
It's incredibly easy to create a template once, then clone it for all future emails.
What do you dislike about the product?
There is a spot to test an email send but it comes from no-reply@hubspot with preview in the subject. I want to see exactly what it's going to look like in my inbox, so I have to fully send it to myself, then clone it, send the new one and delete the test.
What problems is the product solving and how is that benefiting you?
We used to have to have a developer create an email template, which was inefficient and slow.


    Carlos F.

Stop thinking, Hu Spot is the best option for your business

  • March 01, 2023
  • Review provided by G2

What do you like best about the product?
I have been using Hubspot for year's and I can tell that is very intuitive and easy to use. It also features a great automation tools and robust reporting. We could not be happier.
What do you dislike about the product?
I have nothing bad to say about HubSpot. Our experience have been always amazing.
What problems is the product solving and how is that benefiting you?
I have used Hubspot as part of the lead generation process for several of my businesses. It is always very accurate and keeps me up to date with the evolution of my digital marketing campaigns.


    Pranav K.

Overall A Good all in one marketing tool

  • February 22, 2023
  • Review provided by G2

What do you like best about the product?
The best part is it allows you to have a free trial, easy to setup, and you can manage all your campaigns at one place
What do you dislike about the product?
The social media scheduling options are not good enough for companies, Account management and process to setup dashboards needs to be improved
What problems is the product solving and how is that benefiting you?
We used it when our company was in a startup phase to manage our marketing. Since the pricing was low, it helped us a lot to manage our marketing stuff professionally.