Marketing Hub Professional
HubSpotReviews from AWS customer
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A great and user friendly experience
What do you like best about the product?
I really like the integrations the software has. It made a things so easier that LinkedIn is right by the side etc.
Also I really do like all the opportunities the workflow features provides.
Also I really do like all the opportunities the workflow features provides.
What do you dislike about the product?
I'm really missing a survey feature. We do have almost the biggest package, but we need the how sales hub to get the survey feature which we found really sad. It is definitely a marketing feature.
What problems is the product solving and how is that benefiting you?
The marketing hub really helps us by optimising our lead generation and also to provide them further on to our sales team. That's really helpful and makes our business processes very effective
User-friendly CRM
What do you like best about the product?
HS is very user-friendly. I've used several CRM's and HubSpot is the easiest platform to use. I also appreciate the customer support when I need help figuring out workflows, sequences, etc.
What do you dislike about the product?
Although customer support is helpful, it is frustrating when I chat with customer support and all the support person does is send me a knowledge-base link. I know where to find the knowledge base info is located, I have reached out to support to walk me through what needs to be done.
What problems is the product solving and how is that benefiting you?
HS is helping us with our lead management and creating deals for our sales team to be able to monitor the customers in HubSpot. It's solving our communication process as well. Our team is able to go into HubSpot and see all communication.
HubSpot has been great!
What do you like best about the product?
What I love the most about hubspot us the user interface. Everything that is laid out in a very simple and logical way that makes the who CRM easy to learn and navigate.
What do you dislike about the product?
There are some holes that don't expect. Frustrated when you want to create a workflow for that for contacts but would also like to control thinks like deals within that. It would be helpful if they were all in one spot.
What problems is the product solving and how is that benefiting you?
The Hubspot marketing hub isn't our most used hub in hubspot as we have several other softwares that cover these. We do create all of our emails within Hubspot which has always been great.
Clean, Intuitive and Evolving Tool for Marketers of all levels
What do you like best about the product?
Great and readily available customer support, clean and bright interface.
What do you dislike about the product?
Occasionally the customer support rep sends a few too many links to help you find the answers, rather then just explain or quickly summarise. This may be good for some people, but I generally prefer a quick answer rather then spend time reading through a lot of articles when I have a lot of work on my plate. This may not necessarily be a bad thing, but I just like a more conversational experience personally!
What problems is the product solving and how is that benefiting you?
I am able to better manage lists of contacts, and understand how to differentiate meaningful relationships in the portal. I heavily rely on HubSpot Marketing Hub for my social media scheduling, and newsletter setup, making marketing easier, quicker and more efficient. Whenever I have an issue, with a small technical detail or strategy I am not familiar with, HubSpot is just a phone call away, always super helpful!
easy to use, but needs more flexibility in the design capabilities
What do you like best about the product?
easy to access and read data from my landing pages, emails, and blog posts. easy to create simple landing pages. easy to create blog posts. better than active campaign for email, thats for sure. and i really like all the capabilities regarding lists and contacts.
What do you dislike about the product?
landing page builder does not give me enough creative freedom! i learned with clickfunnels where its so much easier to move, shift, change, adjust anything on the landing page. not saying clickfunnels is better, but i loved the creative freedom and capabilities i had with landing pages. i always feel limited when i am creating a landing page in hubspot. i feel there should be an easier way to make slight adjustments to text and images to make the page exactly how i imagine it, especially since i am very detail oriented. when i make columns and the text doesnt line up, i try to use the alignment and spacing tool, but its impossible to make things line up perfectly. also, there is something weird about your icons feature.
and on another note, hubspot is counterintuitive sometimes. i find myself having to do extensive google searches to figure out how to complete what should be simple tasks, where as on other platforms i might be able to figure out the issue intuitively simply by clicking around the platform. not with hubspot, no!
and on another note, hubspot is counterintuitive sometimes. i find myself having to do extensive google searches to figure out how to complete what should be simple tasks, where as on other platforms i might be able to figure out the issue intuitively simply by clicking around the platform. not with hubspot, no!
What problems is the product solving and how is that benefiting you?
able to create decent landing pages quickly and efficiently, email automation and list building, creating a funnel for our MQLs and our sales team can track leads very precisely.
Lots of Great Options
What do you like best about the product?
I love how easy Hubspot is to use. There are a lot of drag and drop features and it's really simple to set up automations and workflows.
What do you dislike about the product?
The main downside we have experienced is that the integration with Wordpress does not function as well as other alternatives to Hubspot do.
What problems is the product solving and how is that benefiting you?
It helps us streamline our contacts and communications with both customers and prospects. There are many advanced features that other platforms do not offer.
Easy-to-use and integrate
What do you like best about the product?
HubSpot Marketing Hub is great for SMBs to build their automations and smooth processes without scaling their teams. Anyone can learn the product - no coding required, and no database management required after initial integration.
What do you dislike about the product?
Data structures between records can have limitations and cause complications. Ie. copying data from contact to company record, or some limitations to what you can do, but mostly everything is doable for an org. If you have the ability to invest any amount into it, you'll be able to do a ton compared to salesforce or other tools.
What problems is the product solving and how is that benefiting you?
Solving data sharing between platforms for reporting, automations to scale activities without the team, and having activity in one place so we're able to track and send segmented communications.
HubSpot is the perfect solution for startups
What do you like best about the product?
I've been using HubSpot for over 10 years at companies of all sizes. Currently, I'm using HubSpot at a startup. It is the perfect solution for a small marketing and sales team that does a lot. I'm able to manage everything in one area and see the metrics that matter to me most.
What do you dislike about the product?
Nothing is perfect, but HubSpot comes close. Sometimes they release updates too quickly, and there are quirks. However, they are constantly evolving and in a fast-growing product company, that's to be expected.
What problems is the product solving and how is that benefiting you?
HubSpot solves a lot of problems. We can manage everything in one spot. I love the campaign tiebacks and seeing attribution from the website, landing pages, collateral, social, etc.
A Great Experience
What do you like best about the product?
The user interface is very intuitive and self-understanding. It's straightforward to build emails and workflows.
What do you dislike about the product?
There isn't much customization we can do wrt to tokens and segmentations!
What problems is the product solving and how is that benefiting you?
It's helping us maintain the customer database and do automated campaigns!
Efficient and easy tool for e-mail marketing
What do you like best about the product?
It's a great tool to keep track of your audience and who is interacting with your emails. Lists tools are great for re-targeting. I've used another competitor before and it did not have this many features.
What do you dislike about the product?
A few things. There are minimal templates to build off of. Sometimes the formats we assign to a template do not automatically fix themselves (such as text size, etc). It would be great without any issues. Additionally, HubSpot should implement an automated "warm-up" tool to assist newsletters and their deliverability to avoid email servers from disregarding any email. Lastly, when looking for an error shown before sending an email, HubSpot does not really pinpoint or highlight where it is. This would be a great tool to add. What would also be useful is a pop-up showing that emails are being scheduled for the next day when the scheduled delivery option is selected (once thought I scheduled an email for the same evening, but it was sent the following evening).
What problems is the product solving and how is that benefiting you?
Cleaning up our contact list and re-targeting to specific crowds based on their affiliation with our company. It's allowing us to get the right information in the right hands.
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