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Reviews from AWS customer

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    Information Technology and Services

My onboarding experience as a ex-software dev

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
It's very straightforward. I mostly use the CRM but have been slowly touching different aspects of the tool. I am new to the field of marketing and joined the marketing team to help them with marketing operations. I was able to make learn about connecting our campaigns (google ads and linkedin) and making reports easily thanks to the vast amount of info in HS academy. I met with my account reps yesterday and it was very helpful. It's making me realize I am not taking advantage of there support enough.
What do you dislike about the product?
Can't really think of a downside other than the limits the reporting abilities. As someone who is used to making dashboards using python, I feel limited by the kinds of reports I can build on HS.
What problems is the product solving and how is that benefiting you?
It centralizes my campaigns and helps me keep a nice overview of how things are evolving. We are hosting our website on Webflow but I am considering migrating it to hubspot now.


    Financial Services

Best in class marketing solution for all organizations, and feedback is truly heard

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
Extremely intuitive, easy to use, and easy to teach others. I use Marketing Hub for marketing emails, social, landing pages, forms, the works and can move around the application with very little pre-work. When onboarding my 150+ clients to HubSpot (most are not comfortable with technology), they also had an easy time learning the platform and were able to quickly adopt the tools they need for their marketing.
What do you dislike about the product?
There's room for improvement with overall organization and partitioning. My company uses the Brands add-on and there is not enough partitioning between Brands. Despite being assigned to Teams per Brand, users can still see office locations, From names, From emails, and statistics from other Brands on the same account. Ideally, each Brand could function like its own "mini account" with only Super Admins and Partner Admins seeing all information. Additionally, there's also missing folder functionality with marketing email templates. When selecting to create an email > select type > select template, there's no way to add custom folders to organize saved templates. These would also need to be partitioned based on Teams/Brands so that users can't see templates in another Brand's folder.
What problems is the product solving and how is that benefiting you?
There's a lot of automation and a lot of pre-done reporting so I don't have to build everything from scratch. It's easy to understand new tools and play around with them, plus it's very simple to pull reporting to share with my team and leadership across numerous channels.


    Marketing and Advertising

Social tools are so valuable.

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
I absolutely love the social tools inside of the portal. The time savings is so vauable.
What do you dislike about the product?
Campaigns could become a more robust part of the platform. Also more features on Starter.
What problems is the product solving and how is that benefiting you?
I'm getting my time back, and better erving my clients.


    Arianna P.

Really great tool for your business

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use, have great integrations and gives you great insights
What do you dislike about the product?
We're missing some integrations for Ads such as Google Local Services
What problems is the product solving and how is that benefiting you?
Gather more insights and collect valuable leads for businesses


    Kyle Z.

Just Getting Started But Looks Great So Far

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
Makes it easy to manage a full campaign from ideation to execution`
What do you dislike about the product?
There is a bit of.a learning curve but once you get past that very easy to use.
What problems is the product solving and how is that benefiting you?
Helping to keep all of our Marketing efforts in one central hub and reducing our tech stack significantly


    Paul H.

Amazing!

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
The marketing hub has become our new main marketing tool. It is incredible.
What do you dislike about the product?
Nothing at all to be honest. I have no notes.
What problems is the product solving and how is that benefiting you?
Our marketing of course!


    Regina R.

Great, and mostly intuitive product.

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
The intuitive way the system is set up. Marketing is made simpler with the Marketing hub.
What do you dislike about the product?
The lack of overview of the workflows and where they are all used. Maybe it exists but I haven't found it yet.
What problems is the product solving and how is that benefiting you?
The ability to do marketing from a single place with ease of use.


    Security and Investigations

HubSpot administrator

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
Marketing hub has everything in one place so we don't have to use multiple platforms
What do you dislike about the product?
I don't think I have one right now because seems like the new feature coming out this week is amazing
What problems is the product solving and how is that benefiting you?
I think the new marketing studio is great because we can put everything into one place and the teammates can all work together


    Valerie E.

HubSpot Has Helped Centralize Marketing Functions

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
It's allowed us to centralize client communications and improve conversions.
What do you dislike about the product?
It's easy to get on-boarded and there are lots of supporting training. There aren't any downsides that I'm aware of yet.
What problems is the product solving and how is that benefiting you?
It centralizes items. Rather than going to different platforms, it's all in one area.


    Lori S.

Marketing Hub

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
We love the marketing hub to keep all campaigns in one place and schedule .
What do you dislike about the product?
So far, there in nothing that we dislike
What problems is the product solving and how is that benefiting you?
It is solving the issue of accountability